Responsible for the development, coordination, implementation, and ongoing management of assigned clinical programs across one or more specialty service lines.
Posted Sep 24 · 5 years of experience
Shift and hours
8AM - 5PM Monday-Friday5 shifts a week
Unit and setting
Douglas Primary Family Med · Clinic RN, Registered Nurse Patient Navigator Senior - Douglas Primary Family Med
License
RN license RN single or compact in the state of practice is requiredRN single or compact in the state of practice
Term
Permanent Work Type: Full TimeFull Time
Do you qualify?
License
RN single or compact in the state of practiceRN single or compact in the state of practice is requiredCheck your license
Education
Associate degree in nursing (ADN)Associate degree in nursing (ADN) required
Experience
clinical experience as a Registered Nurse5 years of clinical experience as a Registered Nurse required
Experience
clinical program coordination, quality management, case management, or clinical leadership roles3 years of experience in clinical program coordination, quality management, case management, or clinical leadership roles required
Experience
developing or maintaining clinical policies, protocols, and pathwaysExperience developing or maintaining clinical policies, protocols, and pathways required
Also asks
demonstrated ability to lead program development, implementation, and performance evaluationDemonstrated ability to lead program development, implementation, and performance evaluation required
Also asks
knowledge of regulatory, accreditation, and quality standards applicable to clinical programsKnowledge of regulatory, accreditation, and quality standards applicable to clinical programs required
Also asks
ability to analyze data, quality metrics, and outcomes to drive program improvementAbility to analyze data, quality metrics, and outcomes to drive program improvement required
Also asks
strong collaboration and communication skills with physicians, leadership, and interdisciplinary teamsStrong collaboration and communication skills with physicians, leadership, and interdisciplinary teams required
Also asks
proficiency in electronic health records, data tracking tools, and reporting systemsProficiency in electronic health records, data tracking tools, and reporting systems required
Also asks
strong organizational, project management, and prioritization skillsStrong organizational, project management, and prioritization skills required
Also asks
ability to work independently and manage multiple initiatives simultaneouslyAbility to work independently and manage multiple initiatives simultaneously required
Preferred
Education
Bachelor’s degree in nursing (BSN)Bachelor’s degree in nursing (BSN) preferred
Experience
supporting specialty clinical programs or service linesExperience supporting specialty clinical programs or service lines preferred
Lead planning, development, implementation, and evaluation of assigned clinical programsLead planning, development, implementation, and evaluation of assigned clinical programs.
Day to day
Coordinate clinical, operational, and performance improvement activities to support program goals and outcomesCoordinate clinical, operational, and performance improvement activities to support program goals and outcomes.
Day to day
Serve as a clinical liaison between physicians, nursing leadership, administration, and interdisciplinary teamsServe as a clinical liaison between physicians, nursing leadership, administration, and interdisciplinary teams.
Day to day
Develop and maintain program policies, protocols, clinical pathways, and workflows aligned with evidence-based guidelinesDevelop and maintain program policies, protocols, clinical pathways, and workflows aligned with evidence-based guidelines.
Day to day
Monitor program performance metrics, quality indicators, and outcome measuresMonitor program performance metrics, quality indicators, and outcome measures.
Day to day
Prepare reports, dashboards, and analyses for internal leadership, committees, and external agencies as requiredPrepare reports, dashboards, and analyses for internal leadership, committees, and external agencies as required.
Day to day
Support regulatory compliance, accreditation readiness, and survey preparation activitiesSupport regulatory compliance, accreditation readiness, and survey preparation activities.
Day to day
Facilitate interdisciplinary collaboration to improve care delivery, patient outcomes, and operational efficiencyFacilitate interdisciplinary collaboration to improve care delivery, patient outcomes, and operational efficiency.
Day to day
Identify opportunities for process improvement and lead implementation of corrective actionsIdentify opportunities for process improvement and lead implementation of corrective actions.
Day to day
Provide education, clinical guidance, and program support to staff and stakeholdersProvide education, clinical guidance, and program support to staff and stakeholders.
Day to day
Participate in strategic planning, program marketing, and growth initiatives as applicableParticipate in strategic planning, program marketing, and growth initiatives as applicable.
Day to day
Maintain accurate documentation and ensure adherence to organizational and regulatory requirementsMaintain accurate documentation and ensure adherence to organizational and regulatory requirements.
Responsible for the development, coordination, implementation, and ongoing management of assigned clinical programs across one or more specialty service lines. Provides clinical leadership and operational oversight to ensure program effectiveness, regulatory compliance, quality performance, and optimal patient outcomes. Collaborates with physicians, interdisciplinary teams, administration, and external partners to support evidence‑based practice, performance improvement, and strategic program growth. May support specialty programs such as stroke, oncology, transplant, trauma, cardiovascular services, or other designated clinical services.
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Lead planning, development, implementation, and evaluation of assigned clinical programs.
Coordinate clinical, operational, and performance improvement activities to support program goals and outcomes.
Serve as a clinical liaison between physicians, nursing leadership, administration, and interdisciplinary teams.
Develop and maintain program policies, protocols, clinical pathways, and workflows aligned with evidence‑based guidelines.
Monitor program performance metrics, quality indicators, and outcome measures.
Prepare reports, dashboards, and analyses for internal leadership, committees, and external agencies as required.
Support regulatory compliance, accreditation readiness, and survey preparation activities.
Facilitate interdisciplinary collaboration to improve care delivery, patient outcomes, and operational efficiency.
Identify opportunities for process improvement and lead implementation of corrective actions.
Provide education, clinical guidance, and program support to staff and stakeholders.
Participate in strategic planning, program marketing, and growth initiatives as applicable.
Maintain accurate documentation and ensure adherence to organizational and regulatory requirements.
Requirements
Education/Skills
Associate degree in nursing (ADN) required
Bachelor’s degree in nursing (BSN) preferred
Experience
5 years of clinical experience as a Registered Nurse required
3 years of experience in clinical program coordination, quality management, case management, or clinical leadership roles required
Experience supporting specialty clinical programs or service lines preferred
Demonstrated ability to lead program development, implementation, and performance evaluation required
Knowledge of regulatory, accreditation, and quality standards applicable to clinical programs required
Ability to analyze data, quality metrics, and outcomes to drive program improvement required
Strong collaboration and communication skills with physicians, leadership, and interdisciplinary teams required
Experience developing or maintaining clinical policies, protocols, and pathways required
Proficiency in electronic health records, data tracking tools, and reporting systems required
Strong organizational, project management, and prioritization skills required
Ability to work independently and manage multiple initiatives simultaneously required
Licenses, Registrations, or Certifications
RN single or compact in the state of practice is required
Neighborhoods+South Tyler is where nurses and young professionals most often land: Hollytree is a prestigious country-club community with luxurious homes, tennis, a pool, and golf, while The Cascades offers Lake Bellwood waterfront living, Cascades Golf & Country Club, a marina, spa, and homes from townhomes to estates. The Woods features large wooded lots and privacy minutes from South Tyler shopping and dining; Cambridge Bend Estates and Cumberland Estates mix modern spacious construction, parks, and access to well-regarded schools and major highways. The historic Azalea District has tree-lined streets and restored early-20th-century homes with easy downtown access. Lindale (a growing town off the interstate), Whitehouse, and mall-area rentals are repeatedly named as safer, more affordable options, and locals advise against living north of most workplaces unless settling in Lindale.
South Tyler is where nurses and young professionals most often land: Hollytree is a prestigious country-club community with luxurious homes, tennis, a pool, and golf, while The Cascades offers Lake Bellwood waterfront living, Cascades Golf & Country Club, a marina, spa, and homes from townhomes to estates. The Woods features large wooded lots and privacy minutes from South Tyler shopping and dining; Cambridge Bend Estates and Cumberland Estates mix modern spacious construction, parks, and access to well-regarded schools and major highways.
The historic Azalea District has tree-lined streets and restored early-20th-century homes with easy downtown access. Lindale (a growing town off the interstate), Whitehouse, and mall-area rentals are repeatedly named as safer, more affordable options, and locals advise against living north of most workplaces unless settling in Lindale.
Getting around+Tyler is described as a place where nearly everything sits within a ten-minute drive; these sources name no public-transit lines. Local advice is to live in South Tyler (The Woods, Hollytree, The Cascades) rather than north of a typical workplace, unless settling in Lindale off the interstate. Cumberland Estates is noted for highway access via Cumberland Road. Stanley's Famous Pit Bar-B-Q is specifically placed near the Hospital District, a cluster tied to Trinity Mother Frances Hospital and East Texas Medical Center, but sources do not give hospital-specific drive times or parking details.
Tyler is described as a place where nearly everything sits within a ten-minute drive; these sources name no public-transit lines. Local advice is to live in South Tyler (The Woods, Hollytree, The Cascades) rather than north of a typical workplace, unless settling in Lindale off the interstate.
Cumberland Estates is noted for highway access via Cumberland Road. Stanley's Famous Pit Bar-B-Q is specifically placed near the Hospital District, a cluster tied to Trinity Mother Frances Hospital and East Texas Medical Center, but sources do not give hospital-specific drive times or parking details.
Outdoors+Tyler State Park covers 985 acres around a 64-acre spring-fed lake, with swimming, fishing, paddling, hiking, mountain biking, camping in the Red Oak Camping Area, and limited-service cabins; reserve day-use or campsites ahead for spring and fall weekends. The Tyler Municipal Rose Garden at 420 Rose Park Drive spans 14 acres with more than 32,000 bushes and 500-plus varieties, peaking mid-April through May and again in October. Every spring the Azalea & Spring Flower Trail turns the historic Azalea District's residential streets into a self-guided bloom route, typically peaking in late March. Caldwell Zoo occupies 85 acres with more than 3,000 animals, free admission, and free parking.
Tyler State Park covers 985 acres around a 64-acre spring-fed lake, with swimming, fishing, paddling, hiking, mountain biking, camping in the Red Oak Camping Area, and limited-service cabins; reserve day-use or campsites ahead for spring and fall weekends. The Tyler Municipal Rose Garden at 420 Rose Park Drive spans 14 acres with more than 32,000 bushes and 500-plus varieties, peaking mid-April through May and again in October.
Every spring the Azalea & Spring Flower Trail turns the historic Azalea District's residential streets into a self-guided bloom route, typically peaking in late March. Caldwell Zoo occupies 85 acres with more than 3,000 animals, free admission, and free parking.
Check the commute at your shift’s start and end, upfront housing costs, and whether moving assistance must be repaid if you leave.
Living in Tyler
Tyler, the Rose Capital of America, is an East Texas Piney Woods city of about 115,000 with a healthcare-heavy job base (Trinity Mother Frances Hospital, East Texas Medical Center) and a 14-acre rose garden of 32,000 bushes. Professionals cluster in South Tyler—Hollytree, The Cascades on Lake Bellwood, The Woods, Cambridge Bend Estates—while Lindale, Whitehouse, and mall-area rentals are named for safer, cheaper housing. Daily life is car-dependent and compact (most needs within ten minutes) yet isolated from big-city amenities. Signature texture: 985-acre Tyler State Park and its 64-acre spring-fed lake, the late-March Azalea Trail, Caldwell Zoo, October's Texas Rose Festival, and downtown First Friday Art Walks. Stanley's Famous Pit Bar-B-Q is near the Hospital District; Villaggio Del Vino (Old Bullard Road) and Rick's on the Square are local fixtures. Expect August highs near 94°F, mild winters, and 46 inches of rain. Tradeoffs are a limited arts scene, summer heat, and a slower "no sense of urgency" pace.
