Registered Nurse II or III Complex Care Clinic

Primary location

Location C

Department

Complex Care Center

Shift

Day (United States of America)

Schedule

Full time

FTE

0.8

Employee status

Regular

Complex Care Center

Position Title: Registered Nurse II or III Shift/Hours: 32 hours/week

About The Complex Care Center

The Complex Care Center (CCC) provides comprehensive primary care for children with complex chronic medical conditions at our Burnet and Liberty campuses. Our patients often have multiple diagnoses and may be technology-dependent, requiring supports such as home ventilation or tube feedings to maintain daily function and quality of life. We care for patients from birth through adolescences supporting families with everything from acute illness visits to routine check-ups and immunizations—while delivering highly coordinated, multidisciplinary care.

Location & Schedule

Main Campus – Burnet

Monday, Tuesday, Wednesday & Friday: 8:00 AM – 4:30 PM

Liberty Campus

Monday & Thursday: 8:00 AM – 4:30 PM

About Cincinnati Children’s

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We take a holistic, team-based approach to care—supporting patients and families while advancing science and discovery. Our shared purpose drives innovation, compassion, and excellence. If you want to grow and perform at your highest level, you can do it here.

Role Overview

The Registered Nurse II in the Complex Care Center delivers high-quality, patient- and family-centered care to a medically complex pediatric population in a non-acute, ambulatory setting. This role requires strong clinical judgment, care coordination expertise, and the ability to manage patients with multi-system conditions and medical technologies.

Key Responsibilities

Provide comprehensive nursing care to pediatric patients with complex, chronic conditions

Perform clinical assessments, triage, and care coordination across multidisciplinary teams

Support patients with tracheostomies, ventilators, G-tubes, and other medical technologies

Educate patients, families, and caregivers on disease management and home care needs

Collaborate with providers and specialists to ensure continuity of care

Participate in quality improvement initiatives and evidence-based practice

Office duties, including paperwork and form completion

Phone triage duties

Why Join Us

Work with one of the nation’s leading pediatric healthcare systems

Collaborative, mission-driven culture

Opportunities for professional growth and specialization

Meaningful impact on medically complex children and their families

Job responsibilities

Compliance - Patient Services Staff - Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures.

Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.

Interprofessional Practice - Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice. Clinical inquiry & performance review to improve practice - Follows standards and guidelines; implements clinical changes and research-based practices developed by others; recognizes the need for further learning to improve patient care; recognizes routine or obvious changing patient situation (e.g., deterioration, crisis); in unusual care situations, seeks help when needed to identify patient problem. Uses self-appraisal performance review and peer review, including annual goal setting, for assurance of competence and professional development to promote safe and ethical practice using the nursing process.

Demonstrates openness to coaching and mentoring from others. Facilitates learning by assisting with peer and student learning experiences. Works with department managers, nurse council and magnet representatives to identify, share, implement and evaluate safety best practices.

Uses systems thinking - Sees the pieces or components; sees patient and family within the isolated environment of the unit; sees self as key resource to support the family through the healthcare experience through care coordination. Sustains a working understanding of regulatory requirements and accreditation standards. Supports leadership in efforts to meet and sustain the regulatory compliance efforts of the department and hospital.

Monitors and complies with safety and departmental policies and procedures. Ensures individual certifications and Safety College requirements are fulfilled in a timely basis. Is mindful of CCHMCs processes and compliance with CMS standards and freely communicates safety and compliance concerns to leadership team members.

Patient Care - Age Specific and Culturally Inclusive - Consistently integrates age specific and culturally inclusive concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning. Collaborates with team using shared decision making - Is receptive to the contributions of the interdisciplinary team in team meetings and discussion regarding patient issues. Participates in shared governance at the point-of-care as a member of unit-based councils or by demonstrating awareness and contributing to shared decision making (reading minutes, giving feedback and implementing council decisions).

Clinical judgment when performing caring practices - Collects clinical data; follow algorithms, decision trees, and protocols. Matches formal knowledge with clinical events to make appropriate decisions; uses available resources as needed. Documents plan of care, care delivered, and patient and family outcomes.

Focuses on the usual and customary needs of the patient and family; anticipates future needs; bases care on standards and protocols; maintains a safe physical environment; acknowledges death as a potential outcome. Consistently integrates age specific concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning. Using self-management support, develops care goals and actions through partnerships with patients and families.

Facilitates patient and family learning by providing structured education based on the plan of care goals, and the needs of the patient and family; uses teach back to evaluate effectiveness. Exhibits advocacy, moral agency and response to inclusion - Works on behalf of patient and family; assesses personal values; aware of ethical conflicts/issues that may surface in clinical setting; makes ethical/moral decisions based on rules; represents patient when patient cannot represent self; aware of patients' rights. Assesses cultural inclusion.

Recognizes the potential impact of culture on the patient/family experience and incorporates culturally inclusive concepts into patient care.

Job qualifications

Associate/Diploma prepared RNs from ACEN, CCNE or NLN CNEA accredited institution requires 2+ years of experience. If hired without a BSN or MSN, must enroll in a BSN or MSN program within 1 year of hire date/RN job date and complete program within 5 years of hire/RN job date. Preferred: BSN from ACEN, CCNE or NLN CNEA accredited institution or MSN are preferred. Active Ohio RN License. May be required to obtain other state licensure. Minimum 5 years of recent, relevant clinical nursing experience

Strong background in managing medically complex pediatric or similar patient populations

Preferred Experience

Recent inpatient critical care experience

Experience In Areas Such As

Complex Airway

Transitional Care Center

Emergency Department

Ambulatory Clinic Experience With Similar Patient Populations, Including:

Tracheostomy care

Gastrostomy tube (G-tube) management

Multi-system, medically complex conditions

Preferred Experience

Recent inpatient critical care experience

Ambulatory Clinic Experience With Similar Patient Populations, Including:

Tracheostomy care

Gastrostomy tube (G-tube) management

Multi-system, medically complex conditions

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Is

Recognized by U. S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation's America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability