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Registered Nurse - Team Lead - Ambulatory ENT Services - RN TL

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Mayo Clinic

Phoenix, Arizona

You'll coordinate nursing care, including direct patient care, patient and family education and transitions of care. Mayo Clinic is an academic medical center.

Posted Sep 3 · 2 years of experience

Shift and hours
Monday to Friday days Schedule Details: Days Monday-Friday
Unit and setting
5 Central · Clinic This dynamic clinic supports a wide range of complex patient needs, from routine ENT concerns to advanced surgical care and in-clinic procedures.routine ENT patients through advanced surgical and in-clinic procedure patients
License
RN license Current RN licensure by applicable state requirements.Current RN licensure
Term
Permanent

Do you qualify?

License
Current RN licensure Current RN licensure by applicable state requirements.
Certification
Arizona BLS competency Arizona - Maintains Basic Life Support (BLS) competency.
Education
Baccalaureate degree in nursing Graduate of a Baccalaureate degree in a nursing program.
Experience
2 years nursing experience 2 years of nursing experience required.
Also asks
Experience working in a team environment Experience working in a team environment.
Also asks
Works autonomously and directs work and patient flow Ability to work autonomously and in a team environment, making decisions and directing work and patient flow to achieve maximum work unit efficiency.
Also asks
Demonstrated leadership, communication and critical thinking Demonstrated leadership, effective communicator, and excellent critical thinking skills.
Also asks
Adapts to unpredictable situations Ability to adapt to unpredictable situations within the work setting.
Also asks
Computer skills Computer skills required, prior experience with electronic medical record systems preferred.
Also asks
Flexible hours including days, evenings, nights, holidays, weekends and on-call Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.
Also asks
Additional licensure or certification as the work area requires Additional state licensure(s) and/or specialty certification/training as required by the work area.
Also asks
Internal applicants attach three most recent performance appraisals Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals.

Preferred

Experience
ENT and team lead experience ENT and TL experience preferred.
Experience
Work unit specialty area knowledge Demonstrated knowledge and proficiency in work unit specialty area preferred.
Also asks
Electronic medical record system experience

What it pays

Benefits

  • BenefitsBenefits detailed in a separate highlights bookletThere are way too many benefits to list here, so we’ll just leave this link here for you: Benefit highlights booklet
  • Benefits eligible
  • Competitive tuition reimbursement program

The role and schedule

Precepting
You would precept other nurses
Union
Non-union
Day to day
coordinate direct patient care, patient and family education and care transitions The TL is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care.
Day to day
delegate patient care by skill, acuity and available resources The TL delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources.
Day to day
help plan and coordinate daily unit work with management The TL participates and collaborates with the management staff to assist with the daily planning and coordination of the assigned work unit.
Day to day
mentor staff and support daily operations As a Team Lead, you will play a key role in supporting daily operations, mentoring staff, and fostering a collaborative, patient-centered environment.
Care model
Mayo Nursing Care Model
Weekends
No weekends Weekend Schedule: No weekends
On call
No call
Details
36 clinic rooms and a procedural (C-op) space Our practice currently includes 36 clinic rooms and a dedicated procedural (C-op) space to support more advanced in-office interventions.

Your fit

Questions to ask

  • Can you walk me through base pay range and differentials?
  • What should I expect for weekly hours, holiday, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Original listing

Posted on Mayo Clinic’s careers page.

Read full text

The RN Team Leader acts as a formal and informal leader on the unit. The TL participates and collaborates with the management staff to assist with the daily planning and coordination of the assigned work unit. The TL delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources.

The Team Leader provides leadership through activities that include development of staff, teaching, precepting, committee work, quality improvements and participation in evidence-based practice and research. The TL is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The TL supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family.

The TL will function within the Mayo Nursing Care Model, which includes accountability for planning, implementing, evaluating, and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. This role is eligible for TN sponsorship.

Mayo Clinic Arizona’s Ambulatory ENT (Otolaryngology) Team Lead Nursing Role Mayo Clinic Arizona’s Ambulatory ENT practice is a highly specialized surgical and procedural department focused on comprehensive care across: Otorhinolaryngology (ENT) Head and Neck Surgery Facial Plastics Audiology Speech Language Pathology This dynamic clinic supports a wide range of complex patient needs, from routine ENT concerns to advanced surgical care and in-clinic procedures. Our practice currently includes 36 clinic rooms and a dedicated procedural (C-op) space to support more advanced in-office interventions. We are in an exciting period of growth and transformation, making this an ideal time to join a team that is actively shaping the future of ambulatory specialty care.

As a Team Lead, you will play a key role in supporting daily operations, mentoring staff, and fostering a collaborative, patient-centered environment. Our nurses are integral in guiding patients through diagnosis, treatment, and recovery, delivering compassionate care while navigating highly specialized clinical pathways. This role offers the opportunity to expand your leadership skills while working alongside a multidisciplinary team at the forefront of Mayo Clinic’s ENT practice.

Join a culture grounded in teamwork, innovation, and excellence, where you can make a meaningful impact on both patient care and staff development.

ENT's Success Tool Kit

A strong voice to advocate for your patient. You got into nursing to care for and help those who need someone to speak up for them. At the Mayo Clinic Arizona, you will use that voice. #Compassion #Healing A great multidisciplinary team.

The best patient experiences do not happen because of one great physician or nurse or specialist. They happen when we bring together highly skilled teams who are hyper-focused on creating the best outcomes. #Excellence #Innovation Mutual Respect and Trust. It is not enough to have a bunch of smart people advocating for patients.

There must be a culture of safety, so those people can speak up—regardless of job title. #Respect #Integrity A w illingness to learn . Our staff care for complicated medical patients. We do not expect you to know it all.

We believe in and are proud of the quality of our nursing practice. On 5 Central you will have resources and a team available to support your career. #Teamwork Compensation and benefits. You can take better care of our patients when Mayo Clinic is taking care of you.

There are way too many benefits to list here, so we’ll just leave this link here for you: Benefit highlights booklet Graduate of a Baccalaureate degree in a nursing program. 2 years of nursing experience required. ENT and TL experience preferred.

Experience working in a team environment. Ability to work autonomously and in a team environment, making decisions and directing work and patient flow to achieve maximum work unit efficiency. Demonstrated leadership, effective communicator, and excellent critical thinking skills.

Ability to adapt to unpredictable situations within the work setting. Computer skills required, prior experience with electronic medical record systems preferred. Demonstrated knowledge and proficiency in work unit specialty area preferred.

Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call. Current RN licensure by applicable state requirements. Arizona - Maintains Basic Life Support (BLS) competency.

Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area. Additional state licensure(s) and/or specialty certification/training as required by the work area. Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals.

If less than three completed, please attach as many as are available.

What's around it?

In Phoenix, AZ

Phoenix, AZFrom Census ACS 2024.

Living costs about 3% above the US average

Median rent
$1,582/mo
Household income
$81,332/yr, all local households, not nurse pay

See Phoenix, AZ

Nurses on this role

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