Nurse Navigator, SF Spine

Overview

** A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families.

Participates in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the Sutter health care system.

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Education

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• Other: Graduate of an accredited school of nursing.

**certification &

Licensure

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• RN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider

**typical

Experience

**

• 5 years recent relevant experience.

**skills and knowledge:**

• Knowledge of medical terminology required.
• Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff.
• Knowledge of third-party reimbursement helpful.
• Verbal and written communication skills.
• Microsoft Office software experience required, including Excel and Word.

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.