Resident Care Coordinator - LPN/RN

What we offer

• Competitive wages, training, and growth opportunities.

• Early access to paycheck.

• Health, Dental, Vision, and Life Insurance.

• Paid Vacation, Holidays, and Sick Leave.

• 401K with company match.

• Free meals at work.

• Employee Assistance Program.

• Generous Employee Referral Program and more.

Position summary

Our Resident Care Coordinator serves as a liaison between residents, their families, and the care team, promoting a supportive and safe living environment. They support the Health and Wellness Director by assisting in scheduling, supervising staff, and ensuring that systems are in place to provide quality assisted living services in all resident care areas. Duties include problem-solving resident concerns and coordinating care with the team and external providers. Additionally, they help with medication administration and direct resident care when necessary.

Key responsibilities

• Schedule and assign caregiving and medication technician shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.

• Participate in the recruitment and interview process for new care team members.

• Supervise, train, and support care team members, promoting teamwork and adherence to care standards.

• Supervise the medication room and orders, collaborating with medication technicians and caregivers.

• Maintain accurate and up-to-date resident records, including care plans, incident reports, and medical documentation.

• Coordinate care planning with home health agencies on-site, working within community and company policies.

• Coordinate admissions with the sales team, including supervising move-ins.

• Complete family/resident admission interviews.

• Facilitate effective communication among residents, their families, and healthcare providers to ensure seamless care delivery.

• Address residents’ special needs, requests, and complaints.

• Assist with medication administration and provide direct care to residents as needed.

• Understand the community's care regulations, as well as state-specific regulations.

Requirements

Candidate qualifications

Education and

Certifications

• High School Diploma or equivalent.

• Must have a valid state medication administration license (such as CNA/HCA) and meet the state requirements for medication administration in assisted living.

• Nurse Delegation and Diabetes Specialty Certificates, or willingness to obtain within a prescribed period.

• An LPN nursing license is a plus.

• Current First Aid and CPR license or ability to obtain.

Experience, Competencies, and

Skills

• At least two (2) years of experience administering medications and providing care in a professional caregiving setting is required.

• At least one (1) year of relevant supervisory experience, including staff scheduling, is preferred.

• Excellent attention to detail and high integrity.

• Excellent communication skills and teamwork mindset.

• Strong leadership and team management skills.

• A positive attitude, empathy, patience, and a commitment to treating our residents with dignity and respect.

• Willingness to participate in weekend rotation.