Director of Quality and Inpatient Operations, Hospice IPU
Infinity Hospice Care Las Vegas
Las Vegas, Nevada
The Hospice Executive Director provides general oversight of administrative and clinical services, quality metrics, and acts as a liaison to executive leadership team.
Posted Sep 23
- Shift and hours
- Flexible schedules Flexible schedules & career growth opportunities
- Unit and setting
- Inpatient Hospice Unit · Hospice General Inpatient (GIP) hospice patients
- License
- RN license Licensed Registered Nurse (RN) within the state of practice; BSN preferred.Licensed Registered Nurse (RN) within the state of practice
- Term
- Permanent
Do you qualify?
- License
- Licensed Registered Nurse (RN) within the state of practice Licensed Registered Nurse (RN) within the state of practice; BSN preferred.
- Also asks
- demonstrated leadership skills with the ability to motivate, coach, and inspire others Demonstrated leadership skills with the ability to motivate, coach, and inspire others.
- Also asks
- knowledge of Medicare and Medicaid regulations, Joint Commission standards, and ICD-10 coding Knowledge of Medicare and Medicaid regulations, Joint Commission standards, and ICD-10 coding.
- Also asks
- proficient in symptom and medication management Proficient in symptom and medication management.
- Also asks
- knowledge and understanding of healthcare finance and budget management Knowledge and understanding of healthcare finance and budget management.
- Also asks
- ability to work independently while adhering to Infinity Hospice Care policies and procedures and Joint Commission standards Ability to work independently while adhering to Infinity Hospice Care policies and procedures and Joint Commission standards.
- Also asks
- strong customer service focus with a commitment to patient and family satisfaction Strong customer service focus with a commitment to patient and family satisfaction.
- Also asks
- excellent communication, interpersonal, and relationship-building skills Excellent communication, interpersonal, and relationship-building skills.
Preferred
- Education
- BSN
- Experience
- three years of management experience in an acute care setting Three (3) years of management experience in an acute care setting preferred.
- Experience
- management experience in an acute care setting
What it pays
Benefits
- Benefits401kCompetitive pay, 401k, health & life insurance
- Benefitshealth insurance
- Benefitslife insurance
- Benefitscontinuing educationContinuing education & recognition programs
- Benefitsrecognition programs
- health & life insurance
- Flexible schedules
- Continuing education & recognition programs
The role and schedule
- Day to day
- maintain high standards of professional and ethical practice Maintain high standards of professional and ethical practice in accordance with applicable regulatory and accrediting agencies.
- Day to day
- develop staff assignments and schedules based on census, acuity, stability, and competency Ensure continuity and quality of patient care by developing staff assignments and schedules based on census, patient acuity, patient stability, and staff competency.
- Day to day
- conduct audits for daily MARs and CLIA requirements Conduct audits to ensure daily MARs (Medication Administration Records) and CLIA requirements are accurate and complete.
- Day to day
- oversee daily controlled substance/narcotic counts and documentation Oversee daily controlled substance/narcotic counts, ensuring accuracy and proper documentation and signatures.
- Day to day
- lead quality improvement initiatives and collaborate with CQI nurses Lead ongoing quality improvement initiatives and collaborate with CQI nurses to conduct audits and implement process improvements.
- Day to day
- coordinate personnel and resources for quality outcomes and budget compliance Coordinate personnel and resources to achieve quality outcomes, patient satisfaction, cost-effectiveness, and compliance with the fiscal budget.
- Day to day
- assist in development and evaluation of inpatient unit goals, policies, and standards Assist in the development, implementation, and evaluation of inpatient unit goals, objectives, policies, and standards of care.
- Day to day
- assess staff development needs and provide continuing education and mentorship Assess staff development needs and provide opportunities for continuing education, professional development, coaching, and mentorship.
- Day to day
- participate in hiring decisions and collaborate on IPU and systems orientation
- Day to day
- foster communication and collaboration among team members Foster strong communication and collaboration among team members to optimize patient care, maintain positive employee relations, and achieve inpatient unit objectives.
- Day to day
- utilize CAHPS survey feedback to implement patient and family experience improvements Utilize feedback from CAHPS surveys to identify opportunities and implement improvements that enhance the patient and family experience.
- Day to day
- oversee care provided to General Inpatient level of care patients across settings Oversee the care and services provided to patients receiving General Inpatient (GIP) level of care within the IPU, acute care settings, and other facilities.
- Day to day
- respond to and resolve GIP and IPU patient and family concerns Respond to and follow up on GIP and IPU patient and family concerns or complaints, working to resolve service issues and improve the overall experience.
- Day to day
- provide clinical direction and resolve complex patient care concerns Provide clinical direction and support to team members in coordinating patient care and resolving complex patient care concerns.
- Day to day
- assist Executive Director with strategic initiatives, External GIP Admission Process Management, and Vent Program
- Day to day
- evaluate program outcomes and recommend improvements Evaluate program outcomes and recommend changes to improve quality, efficiency, and patient care.
- Day to day
- oversee completion of fire and safety checks and drills Oversee completion of fire and safety checks, drills, and related requirements.
- Day to day
- participate in bi-weekly IDG meetings and daily stand-up meetings Prepare for and participate in bi-weekly Interdisciplinary Group (IDG) meetings and daily stand-up meetings.
- Charge
- assign and oversee Charge Nurse responsibilities Assign and oversee Charge Nurse responsibilities as appropriate.
- Day to day
- perform duties of the Director of Patient Care Services as requested Perform the duties of the Director of Patient Care Services as requested.
- Day to day
- provide direct patient care when necessary to support unit needs Provide direct patient care when necessary to support the needs of the inpatient unit.
- Day to day
- perform additional duties and special assignments as directed Perform additional duties and special assignments as directed by leadership.
- Charting
- Nestmed AI Scribe Nestmed AI Scribe : Less charting, more caring!
The workplace
Infinity Hospice Care runs home-based hospice and palliative care plus an inpatient hospice unit in Las Vegas, with operations across Nevada and Arizona.
Your fit
Questions to ask
- Can you walk me through base pay range and differentials?
- What should I expect for weekly hours, weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
On your path
Hospice is a specialty you move into. Med surg, oncology, or home health is the usual door in.
Original listing
Read full textShow less
Join Life Care Home Health Family!
Serving Texas, Florida, Nevada, Georgia, and Arizona, we provide skilled nursing, therapy, homecare, hospice, palliative care, and private duty services.
Why Work With Us?
- Nestmed AI Scribe : Less charting, more caring!
- Competitive pay, 401k, health & life insurance
- Flexible schedules & career growth opportunities
- Continuing education & recognition programs
- Supportive, family-like team culture
Make a difference in patients’ lives while enjoying work-life balance.
Apply today and grow with us!
Director of Quality and Inpatient Operations
Las Vegas, NV | Inpatient Hospice Unit
General Position Description
The Hospice Executive Director provides general oversight of administrative and clinical services, quality metrics, and acts as a liaison to executive leadership team. The Hospice Executive Director reports to the Vice President of Operations.
Role Expectations
The Director of Quality and Inpatient Operations provides leadership and oversight for clinical quality, inpatient hospice operations, and the delivery of exceptional patient- and family-centered care. This role ensures clinical processes, policies, and procedures are consistently implemented and maintained while supporting regulatory compliance, quality outcomes, and operational excellence.
This position provides leadership and support to physicians, nurses, and interdisciplinary team members related to General Inpatient (GIP) hospice services, ensuring clinical practices align with hospice standards, organizational policies, and regulatory requirements.
The Director oversees day-to-day inpatient operations, including nursing staffing, scheduling, workflow, and team performance, while providing guidance and support to the IPU Assistant Manager and other members of the interdisciplinary team. This leader works collaboratively with clinical and operational leadership to identify opportunities for improvement, strengthen patient care, and support organizational initiatives.
Requirements
Qualifications & Skills
- Licensed Registered Nurse (RN) within the state of practice; BSN preferred.
- Demonstrated leadership skills with the ability to motivate, coach, and inspire others.
- Three (3) years of management experience in an acute care setting preferred.
- Knowledge of Medicare and Medicaid regulations, Joint Commission standards, and ICD-10 coding.
- Proficient in symptom and medication management.
- Knowledge and understanding of healthcare finance and budget management.
- Ability to work independently while adhering to Infinity Hospice Care policies and procedures and Joint Commission standards.
- Strong customer service focus with a commitment to patient and family satisfaction.
- Excellent communication, interpersonal, and relationship-building skills.
Key Responsibilities
- Maintain high standards of professional and ethical practice in accordance with applicable regulatory and accrediting agencies.
- Ensure continuity and quality of patient care by developing staff assignments and schedules based on census, patient acuity, patient stability, and staff competency.
- Conduct audits to ensure daily MARs (Medication Administration Records) and CLIA requirements are accurate and complete.
- Oversee daily controlled substance/narcotic counts, ensuring accuracy and proper documentation and signatures.
- Lead ongoing quality improvement initiatives and collaborate with CQI nurses to conduct audits and implement process improvements.
- Coordinate personnel and resources to achieve quality outcomes, patient satisfaction, cost-effectiveness, and compliance with the fiscal budget.
- Assist in the development, implementation, and evaluation of inpatient unit goals, objectives, policies, and standards of care.
- Assess staff development needs and provide opportunities for continuing education, professional development, coaching, and mentorship.
- Participate in hiring and staffing decisions in alignment with established staffing budgets; collaborate with the Onboarding Team to ensure an effective orientation to the IPU and computer systems.
- Foster strong communication and collaboration among team members to optimize patient care, maintain positive employee relations, and achieve inpatient unit objectives.
- Utilize feedback from CAHPS surveys to identify opportunities and implement improvements that enhance the patient and family experience.
- Oversee the care and services provided to patients receiving General Inpatient (GIP) level of care within the IPU, acute care settings, and other facilities.
- Respond to and follow up on GIP and IPU patient and family concerns or complaints, working to resolve service issues and improve the overall experience.
- Provide clinical direction and support to team members in coordinating patient care and resolving complex patient care concerns.
- Assist the Executive Director with the development and implementation of strategic initiatives, operational plans, and clinical protocols, including External GIP Admission Process Management and the Vent Program.
- Evaluate program outcomes and recommend changes to improve quality, efficiency, and patient care.
- Oversee completion of fire and safety checks, drills, and related requirements.
- Prepare for and participate in bi-weekly Interdisciplinary Group (IDG) meetings and daily stand-up meetings.
- Assign and oversee Charge Nurse responsibilities as appropriate.
- Perform the duties of the Director of Patient Care Services as requested.
- Provide direct patient care when necessary to support the needs of the inpatient unit.
- Perform additional duties and special assignments as directed by leadership.
What's around it?
Las Vegas, NVFrom Census ACS 2024.
Living costs about the same as the US average
- Median rent
- $1,563/mo
- Household income
- $73,877/yr, all local households, not nurse pay