Registered Nurse-on CALL Triage
Catholic Charities Family and Community Services
Rochester, NY
RN · Patient Case Managers & Advocates · Nurse Case Managers
Posted Jul 30 · Not open to new grads
- Shift
- Rotating
- Unit
- Patient Case Managers & Advocates
What the listing says
Role
- Schedule
- Rotating
- Weekends
- Every weekend
- Term
- Per Diem
- On the floor
- On call
- Setting
- Telehealth
- Accepts
- RN
More role details
- Experience
- 2+ years
Ratio not posted. Ask in the interview.
Pay
- Against the board
- $16/hr below the median
- Overtime
- $40/hr
The median for Patient Case Managers & Advocates in New York is $51/hr, across 28 postings.
About this role
We are Hiring!
Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences.
If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.
Employment Type: Per Diem, On-Call (NY Residents only)
Read the full posting
Schedule
Evenings (Monday 4:00pm – Saturday 8:00am)
Weekends (8:00am Saturday to 8am Sunday or 8am Sunday to 8:00am Monday) minimum of 1 shift per month
Salary: Stipend of $40.00 per weekday evening
Stipend of $75.00 per weekend day/evening
Plus hourly rate paid for time worked/calls taken.
Hourly rate: $35.00 - $38.00
Top Benefits and Perks
Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives.
Qualifications
Education
Minimum of a Bachelor's in Applied Science degree in Nursing required.
Credentials: NYS Professional Registered Nursing License in good standing.
Experience
At least two years of experience related to nursing services for those with Intellectual Developmental Disabilities. Previous experience working with OASAS and OPWDD required.
About the role
Under general supervision, provides comprehensive health services. Works collaboratively with other providers to facilitate client wellness. Provides remote, off work hours telephone triage to staff calls from OPWDD & OASAS residential group homes. Maintains all applicable confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Key Responsibilities
Remote position, on call overnights, weekends and holidays Evaluates the comprehensive health assessment of clients. Identifies immediate health care needs. Makes appropriate referrals and recommendations based on outcome of triage logic Collaborates with appropriate Agency staff, and related community organizations to assure coordination of client care and services if needed.
Completes required electronic patient record documentation in real time. Patient Assessment and Triage: Respond to urgent calls, assess symptoms, and determine the appropriate care over the phone. Provide staff education and care instructions within the RN scope of practice Document staff education accurately and in a timely manner in the EMR.
Demonstrates effective communication with staff to assure appropriate understanding of treatment requirements and objectives of those actions. Strong clinical assessment and critical thinking skills. Excellent verbal and written communication.
Strong interpersonal and customer service skills. Extensive knowledge of anatomy, physiology and nursing care standards Analytical skills to assess patient condition Effective oral communication skills to interview staff and explain next steps as well as to pass information on to other members of the care team Ability to work with diverse and vulnerable patient populations. Excellent organizational, computer, and documentation skills.
Possess and maintain accurate knowledge of all regulatory and practice regulations and treatment protocols with special attention to HIPAA requirements Always demonstrates the highest standards for ethical and professional conduct. Proficiency with computer-based applications to independently complete work and add/use data Demonstrate a thorough knowledge of services provided both by the Agency and by external service providers and maintain contacts as needed to efficiently access care for clients. Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan.
Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Participates in relevant Agency meetings and/or trainings Other duties as assigned
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Requirements
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Additional
Requirements
Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Sourced from a public job board.
“Credentials: NYS Professional Registered Nursing License in good standing. Experience: At least two years of experience related to nursing services for those with Intellectual Developmental Disabilities. Previous experi…” · from this posting
Requirements
- Minimum of a Bachelor's in Applied Science degree in Nursing required.
- Credentials: NYS Professional Registered Nursing License in good standing.
- At least two years of experience related to nursing services for those with Intellectual Developmental Disabilities. Previous experience working with OASAS and OPWDD required.
- Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
- Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
- Additional
- Ability to prioritize assignments, plan, and complete work projects with minimal direction,
- An ability to work efficiently and effectively and meet deadlines,
- An ability to work under pressure,
- Excellent verbal/written skills,
- Ability to maintain confidentiality,
- Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
- Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Place
- City
- Rochester, NY
- Median rent
- $1,081/mo
- Local household income
- $47,213/yr
- Metro price level
- 3% below the national average
rent and tenant-paid utilities
all local households, not nurse pay
Rochester area index 97.0, where 100 is the national average.
Rochester sits on Lake Ontario in western New York, where the Genesee River cuts through downtown. Neighborhoods like Park Avenue offer dining and nightlife. With a strong healthcare sector and easy access to the Finger Lakes, Rochester feels mid-sized and welcoming for an out-of-state RN seeking balance.
Cost figures from U.S. Bureau of Economic Analysis.
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- Can you walk me through base pay range and differentials?
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