Hospice Liaison Nurse

• Hospital-based role with direct impact on patient access to hospice services

• Collaborative partnerships with physicians, case managers, social workers, and interdisciplinary teams

• Opportunity to serve as a clinical expert and trusted hospice resource

• Meaningful work supporting patients and families during important healthcare decisions

• Professional development and career growth opportunities within Novant Health

What We're Looking For

Education

4 Year / Bachelors Degree, preferred. Graduate of an accredited school of nursing required; BSN preferred.

Experience

Minimum three years' experience in home care or hospice, required. Previous experience in managed care, infusion care, and case management and previous home health/hospice case management experience, preferred.

• Licensure/

Certification

Current RN licensure in appropriate state, required.

• Additional Skills (required):

• Excellent nursing assessment skills/judgment and understanding of Hospice philosophy.

• Knowledge of Hospice services necessary to obtain and interpret information in terms of the patient’s needs in order to appropriately receive referrals.

• Knowledge of Medicare/Medicaid rules/regulations necessary to understand criteria for determining patient eligibility for admission.

• Knowledge of nursing and pharmacy procedures and standards of practice, both general and specific, to the specialties of infusion and enteral therapies.

• Strong writing skills, organizational and analytical skills.

• Must be flexible, adaptable to change and able to apply problem-solving skills and critical thinking skills.

• Ability to interact effectively with diverse individuals at all levels of authority, in teams and on committees.

• Must have computer experience and have reliable transportation to and from all work related assignments and activities.

• Must be flexible to travel as needed between different locations, as assigned, in all weather conditions and on roads in varying degrees of repair.

• Ability to work in environment containing distractions and interruptions such as noise and telephone calls.

• Ability to handle varying and unpredictable situation such as emergencies or crisis situations.

• Must be available for after hours call on rotational basis.

• Specific vision abilities required by this job include close vision, distance vision, night driving, and ability to adjust and focus.

What You'll Do

• Process incoming hospice referrals and coordinate admission scheduling

• Conduct comprehensive clinical assessments to determine hospice eligibility and patient needs

• Facilitate hospice admissions and ensure smooth transitions from hospitals and other healthcare settings

• Collaborate with physicians, case managers, social workers, discharge planners, and interdisciplinary healthcare teams

• Educate patients, families, and referral sources on hospice services, benefits, and eligibility requirements

• Support discharge planning efforts and help remove barriers to timely hospice placement

• Build and maintain strong relationships with hospital staff, providers, and community partners

• Ensure compliance with hospice regulations, clinical standards, and organizational policies

• Advocate for patients and families by promoting comfort, dignity, and quality of life

• Coordinate care to ensure exceptional patient and family experiences throughout the transition process

Work Environment

• Primarily hospital-based position serving as an on-site liaison between Novant Health hospitals and hospice services

• Provides coverage across five Novant Health hospitals based on business and patient needs

• Occasional field-based admissions and patient visits may be required

• Dynamic environment requiring strong communication, organization, and relationship-building skills