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Patient Aligned Care Team - Outpatient Staff Registered Nurse

Veterans Health Administration

San Juan, Puerto Rico

The Nurse Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approach to management for complex primary care.

Posted Oct 14 · Closing date Oct 21 has passed

Shift and hours
Monday-Friday day shift
Unit and setting
Primary Care Department · MilitaryProvides direct nursing care and coordinates care for Veterans with complex primary care needs.
License
RN license
Term
Permanent

Do you qualify?

New grads
Welcomed
License
Current, full, active, unrestricted RN registration in a US state, territory, Commonwealth (Puerto Rico) or DC Check your license
License
1 full and unrestricted license from any US state or territory Licensure: 1 full and unrestricted license from any US State or territory
Certification
Current BLS at time of initial appointment or reassignment selected applicant must have a current BLS Training at time of initial appointment or reassignment
Education
Graduate of a nursing program accredited by ACEN or CCNE
Also asks
Proficient in basic written and spoken English In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
Also asks
U.S. citizenship (non-citizens only when citizens cannot be recruited)
Also asks
Subject to background/security investigation Subject to background/security investigation.
Also asks
Pass pre-employment physical evaluation/examination Must pass pre-employment physical evaluation/examination.

Preferred

Certification
National certification accredited by ANCC National Certification accredited by American Nurse Credentialing Center (ANCC), preferred.
Education
MSN MSN, preferred.
Experience
2 years of RN experience Preferred Experience: 2 years of RN experience, preferred.
Experience
Care coordination or case management experience Experience in care coordination or case management, preferred.

What it pays

Bonus
Potential performance awards VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
Bonus
Relocation/recruitment incentives not authorized Relocation/Recruitment Incentives: Not Authorized.

Benefits

  • Benefits50 days paid time off per year (26 annual leave, 13 sick leave, 11 Federal holidays)Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
  • BenefitsTraditional federal pension (5 years vesting)Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  • BenefitsFederal 401K with up to 5% in contributions by VA
  • BenefitsFederal health, vision, dental, term life and long-term care insuranceInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
  • BenefitsFederal insurance programs can be carried into retirementmany federal insurance programs can be carried into retirement
  • Competitive salary
More benefits (4)
  • Regular salary increases
  • Potential for performance awards
  • 50 days paid time off per year
  • Federal health, vision, dental, term life, and long-term care insurance

The role and schedule

Day to day
Direct nursing care and care coordination for Veterans with complex primary care needs Provides direct nursing care and coordinates care for Veterans with complex primary care needs.
Day to day
Manages assigned patient panels and uses patient registries Manages assigned patient panels, utilizes patient registries, and ensures timely access to appropriate healthcare services.
Day to day
Health promotion, patient education and coaching Provides health promotion, patient education, and coaching on wellness, disease prevention, and chronic disease management.
Day to day
Develops, implements and evaluates individualized care plans with interdisciplinary teams Collaborates with interdisciplinary teams to develop, implement, and evaluate individualized patient care plans.
Day to day
Helps develop policies, procedures and clinical guidelines Participates in the development, implementation, and evaluation of policies, procedures, and clinical guidelines.
Day to day
Leads efforts to improve patient care quality and safety Demonstrates leadership in improving patient care quality, safety, and overall healthcare outcomes.
Day to day
Evaluates patient outcomes and applies evidence-based practice Evaluates patient outcomes and applies evidence-based practices to improve clinical care and service delivery.
Day to day
Promotes professional development, teamwork and knowledge sharing among staff Promotes professional development, teamwork, and knowledge sharing among nursing staff and healthcare professionals.
Day to day
Monitors and documents PACT program outcomes for quality improvement Monitors and documents PACT program outcomes to support continuous quality improvement.
Hours stated
Work Schedule: Monday-Friday Day Shift
Weekends
No weekends
Details
Telework not available Telework: Not Available.
Details
Not a virtual position Virtual: This is not a virtual position.
Details
Permanent Change of Station not authorized Permanent Change of Station (PCS): Not Authorized.
Details
Lifting, moving and transporting patients, including patients over 50 kg Moving patients and weighing patients in excess of 50 kg. or more.
Details
Care for acutely ill patients, some with disturbed behaviors, in stressful situations It requires dealing with the acutely ill, with patients who may display disturbed behaviors, and with stressful situations.
Details
May be required to wear a respirator Wearing of a respirator may be required at times in the performance of the duties of this position.
Details
Application must be submitted by 11:59 PM ET on 10/21/2026 The complete application package must be submitted by 11:59 PM (ET) on 10/21/2026 to receive consideration.
Details
May be required to serve a probationary period You may be required to serve a probationary period.

The workplace

Veterans Health Administration
Health system employer

Worth asking

  • Can you walk me through differentials?
  • What should I expect for weekly hours, holiday, call, and rotation?
More questions to ask
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Your fit

Original listing

Posted on Veterans Health Administration’s careers page.

Read full text

The Assistant Chief Nurse (ACN) for the Community Living Center (CLC) executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines, influence organizational mission and health care, and responsibility for outcomes.

The ACN is also designated with continuous responsibility and accountability of supervisory authority for directing and organizing specific orientation, training, and development of the RN/MDS RN and LPN for CLC, and for directing, supervising, and evaluating their performance, time, and leave, and employee labor relations actions. Responsible and accountable for all elements of the nursing process when providing and/or supervising direct resident care. Ensures administrative support and guidance while providing oversight for the delivery of nursing care and management of nursing personnel and clinical resources.

Assumes responsibility for the coordination of care focused on resident education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Responsible and accountable for all elements of the nursing process when providing and/or supervising direct resident care.

Ensures administrative support and guidance while providing oversight for the delivery of nursing care and management of nursing personnel and clinical resources. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.

Influences care outcomes by collaborating with members of the interdisciplinary team. Provides coordination and accountability for all regulatory and environmental surveys and adheres to mandatory response timelines. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives, as well as customer service programs.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure

1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday Day Shift Telework: Not Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.

Basic

Requirements

English Language Proficiency. In accordance with 38 U. S. C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.

The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13083503. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a related field with a BSN with no additional professional nursing experience.

Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. Note: Foreign education programs/degrees are not creditable as related degrees.

Preferred

Experience

(See additional information) Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical

Requirements

This position involves lifting, moving and transporting patients, assist with transferring patients from wheelchair to to stretcher or radiology suite table and vice versa. Also assist with transferring patients to wheelchairs and/or may need to escort a patient to other areas. This position involves exposure to blood borne pathogens, fine manipulation, standing, walking, bending, crouching and reaching patients.

It requires dealing with the acutely ill, with patients who may display disturbed behaviors, and with stressful situations. Moving patients and weighing patients in excess of 50 kg. or more. Wearing of a respirator may be required at times in the performance of the duties of this position.

When required to use respirator, employee cannot have facial hair or any condition that interferes with the face to face piece seal or valve function of the respirator. See VA Directive and Handbook 5019.

U. S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).

Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

Preferred

Experience

2 years of RN experience, preferred. Experience in care coordination or case management, preferred. National Certification accredited by American Nurse Credentialing Center (ANCC), preferred.

MSN, preferred. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the…

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