Field Service Technician

MediLogix is leading the market for care providers throughout the United States by offering the industry's only complete medical equipment management solution, Rental as a Service®. RaaS® combines MediLogix’s best in class, on-demand equipment rental solutions with Ella, our exclusive asset management application. All in a single game changing service. Our clinical and business solutions help deliver Continuity of Care. Care providers are empowered to deliver better patient outcomes, while lowering their total cost for medical equipment.

Our Field Service Technicians provide our customers and their residents with the resources needed to live a beautiful life. Whether it’s a wound prevention mattress, a bed frame that supports them, or respiratory supplies, our FSTs are the connection to healing for customer’s residents and patients.

*Field Service Technicians are responsible for*

• performing day-to-day activities in his or her area

• activities including delivery, pickups, and preventative maintenance

• care and maintenance of their warehouse/storage and facilities

• prompt data reporting of customer orders, equipment movement, equipment data, vehicle and activity information, and incoming purchase orders

This location is a multi-person operation, so being teamwork-oriented and communicative are the keys to your success. Keeping a clean and organized warehouse allows us to always provide the best possible service. Fostering strong working relationships with customer contacts is also necessary for success. Strong leadership capabilities are certainly a plus.

Applicants MUST pass a background screen and have a clear drug test. We follow federal guidelines and are a drug-free workplace.

*Details*

• Title: Field Service Technician

• Department: Field Operations

• Location: Grand Prairie, TX

• Salary Range: Full Time, $18.00 - $20.00 hourly

• Employment Type: Salaried/ Non-Exempt

• Experience Level: No specific experience necessary, but DME or delivery experience preferred

• Reports To: Regional Operations Supervisor

• Travel Requirement: Within service area and occasionally to other locations

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Benefits

401K with matching, health/dental/vision insurance, paid time off, flexible schedule

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Schedule

40 hours/week + overtime as necessary, On-call, holidays, Monday through Friday, and weekends as needed. Day, evening, and morning shifts.

*Role and Responsibilities*

*Responsibilities of the Field Service Technician (FST) include the following:*

• Monday-Friday daytime hours with some occasional after-hours or weekend deliveries.

• Travel within the territory as necessary. A company van and gas card are provided.

• Delivery, pick-up, and service of specialty medical equipment and respiratory equipment for skilled nursing facilities in the surrounding area.

• Maintain a clean, well-organized warehouse.

• Follow policies and procedures required of the FST position.

• Promote the company’s image, products, and services.

*Qualifications/Skills*

*The Field Service Technician possesses the following qualifications and

skills

*

• Clinical experience in a healthcare setting is preferred.

• Must be 21 years or older.

• Six months experience driving a 10’ cargo van or similar.

• MVR must be free of major violations.

• MVR must have fewer than three minor violations.

• Understanding of basic office applications, including Office

• Experience with mobile devices and apps

• Ability to work independently and productively without close supervision.

• Flexible schedule for on-call hours, overtime, and emergencies.

• Professional appearance.

• Excellent verbal and written communication skills.

• Organized and punctual.

• Must occasionally lift and move up to 100 pounds.

*Additional Notes*

The Field Service Technician is a critical part of the MediLogix IT Team. The company’s field operations keep the business moving and provide excellent service to our customers and their residents. The expectations for this role are high and the contributions are highly visible across the company. This role will directly impact the business and requires a dedicated individual that is willing to learn new skills and processes with an open mind. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Job Type: Full-time Pay: $18.00 - $20.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience

• DME: 1 year (Preferred)

Ability to Commute

• Grand Prairie, TX 75050 (Required)

Willingness to travel

• 25% (Preferred)

Work Location: In person