Responsible for overseeing and coordinating all aspects of clinical and administrative operations within our hospice care division in accordance with applicable law and regulations.
Posted Sep 22
Shift and hours
Varied shifts and evening hours if required Flexibility to work varied shifts and evening hours if required.
Unit and setting
hospice care division · Hospice
License
RN license
Term
Permanent
Do you qualify?
License
current driver's license and proof of auto liability
Certification
current CPR
Education
Bachelor's degree in Nursing, Healthcare Administration, Business Administration, or related fieldEducation: Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or related field.
Experience
5 years of experience as a Registered Nurse within the Home Care settingExperience: 5 years of experience as a Registered Nurse within the Home Care setting.
Experience
minimum of 3 years of progressive experience in hospice care management with demonstrated leadership and managerial skillsMinimum of 3 years of progressive experience in hospice care management with demonstrated leadership and managerial skills.
Preferred
Certification
additional certifications in hospice and palliative care
In range for New Mexico staff rolesNew Mexico staff postings that state pay run $68k/yr to $124k/yr, the middle half $94k/yr to $106k/yr, across 422 postings.
Benefits
CEU Allowance
The role and schedule
Day to day
develop and implement strategic plans for the hospice programDevelop and implement strategic plans for the hospice program in alignment with organizational goals.
Day to day
ensure delivery of high-quality care meeting physical, emotional, and spiritual needsEnsure the delivery of high-quality care that meets the physical, emotional, and spiritual needs of patients and families.
Day to day
recruit, train, and supervise multidisciplinary healthcare teamRecruit, train, and supervise a multidisciplinary team of healthcare professionals including nurses, social workers, chaplains, and other support staff.
Day to day
foster collaborative and supportive team cultureFoster a collaborative and supportive team culture that encourages professional growth and development.
Day to day
establish and maintain relationships with referring physicians and community stakeholdersRelationship Building: Establish and maintain strong, positive relationships with referring physicians, medical practices, and other healthcare stakeholders in the community.
Day to day
provide educational materials to referring physicians about services and advancementsEducational Outreach: Provide information and educational materials to referring physicians about our services, specialties, and the latest advancements in healthcare.
Day to day
identify opportunities for collaboration with referring physicians to increase referralsIdentify Opportunities: Continuously identify opportunities for collaboration and partnership with referring physicians to increase patient referrals.
Day to day
act as liaison between referring physicians and facility to resolve issuesProblem Resolution: Act as a liaison between referring physicians and our healthcare facility to address any concerns, issues, or feedback, ensuring a smooth referral process.
Day to day
monitor and analyze market trends and competition to identify growth areasMarket Analysis: Monitor and analyze market trends, competition, and the healthcare landscape to identify potential growth areas and strategies.
Day to day
maintain accurate records of interactions, referral sources, and outcomesData Management: Maintain accurate records of interactions, referral sources, and outcomes to track progress and performance.
Day to day
collaborate with medical, marketing, and relevant departments on referral strategiesCollaboration: Work closely with our medical team, marketing department, and other relevant departments to develop and implement referral strategies.
Day to day
gather feedback from referring physicians to improve servicesFeedback Collection: Gather feedback from referring physicians to continuously improve our services and meet their needs.
Day to day
ensure interactions and communications with referring physicians adhere to healthcare lawsCompliance: Ensure all interactions and communications with referring physicians adhere to relevant healthcare laws and regulations.
Day to day
perform other duties as assigned or requestedPerforms other duties as assigned or requested.
Day to day
participate actively in continuing education and in-servicesParticipates actively in continuing education and in-services.
Day to day
maintain confidentiality of patient information and business trade practicesMaintains confidentiality of patient information and business trade practices.
Day to day
report incidents and complaints according to agency policyAssumes accountability for reporting incidents and complaints according to Agency policy.
Day to day
cooperate in risk management activities and investigationsCooperates fully in all risk management activities and investigations.
Day to day
keep abreast of changes in healthcare lawKeeps abreast of changes in healthcare law.
Day to day
maintain compliance with local, state, and federal laws and accreditation standardsMaintains Agency/program compliance with local, state, and federal laws as well as accreditation standards.
Travel
travel as neededAbility to travel as needed.
Travel
travel locallyMust have the ability to work a flexible schedule and travel locally.
Travel
ability to travelAbility to travel.
Details
works in facilities and officesWorks under a variety of conditions in facilities and offices.
Details
exposure to unpleasant weather and moderate noise levelsSome exposure to unpleasant weather and moderate noise levels.
Details
exposure to bloodborne pathogensTasks may involve exposure to bloodborne pathogens.
Details
moderate stress and emotional demandsModerate stress and emotional demands.
ExcelaCare Hospice - Las Cruces: Director of Healthcare Services
About Us
At ExcelaCare, we believe Hospice care is more than a service—it’s a calling. Every day, our team brings comfort, dignity, and peace of mind to patients and families facing life’s most delicate moments. With compassion at our core, we create a workplace where kindness leads, voices are heard, and every role carries purpose. If you’re looking to make a difference in the lives of others while being part of a team that feels like family, we’d love to welcome you.
Job Summary
Responsible for overseeing and coordinating all aspects of clinical and administrative operations within our hospice care division in accordance with applicable law and regulations. You will play a crucial role in ensuring compassionate and high-quality patient care, regulatory compliance, and operational efficiency. You will lead a team of healthcare professionals dedicated to providing comfort, dignity, and support to patients and their families during this sensitive time.
Essential Functions
Develop and implement strategic plans for the hospice program in alignment with organizational goals.
Ensure the delivery of high-quality care that meets the physical, emotional, and spiritual needs of patients and families.
Recruit, train, and supervise a multidisciplinary team of healthcare professionals including nurses, social workers, chaplains, and other support staff.
Foster a collaborative and supportive team culture that encourages professional growth and development.
Relationship Building: Establish and maintain strong, positive relationships with referring physicians, medical practices, and other healthcare stakeholders in the community.
Educational Outreach: Provide information and educational materials to referring physicians about our services, specialties, and the latest advancements in healthcare.
Identify Opportunities: Continuously identify opportunities for collaboration and partnership with referring physicians to increase patient referrals.
Problem Resolution: Act as a liaison between referring physicians and our healthcare facility to address any concerns, issues, or feedback, ensuring a smooth referral process.
Market Analysis: Monitor and analyze market trends, competition, and the healthcare landscape to identify potential growth areas and strategies.
Data Management: Maintain accurate records of interactions, referral sources, and outcomes to track progress and performance.
Collaboration: Work closely with our medical team, marketing department, and other relevant departments to develop and implement referral strategies.
Feedback Collection: Gather feedback from referring physicians to continuously improve our services and meet their needs.
Compliance: Ensure all interactions and communications with referring physicians adhere to relevant healthcare laws and regulations.
Additional
Responsibilities
Performs other duties as assigned or requested.
Conforms to all applicable Agency policies and procedures.
Participates actively in continuing education and in-services.
Maintains confidentiality of patient information and business trade practices.
Assumes accountability for reporting incidents and complaints according to Agency policy.
Knowledge / Skills / Abilities
Strong organizational skills.
Ability to supervise in accordance with Agency policies and applicable laws.
Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
Effective time management.
Cooperative and professional attitude.
Advanced written and verbal communication skills.
Basic math skills related to patient care.
Ability to travel as needed.
Flexibility to work varied shifts and evening hours if required.
Age-Related Competencies
Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
Information Management
Treats all information and data within the scope of the position with appropriate confidentiality and security.
Risk Management
Cooperates fully in all risk management activities and investigations.
Keeps abreast of changes in healthcare law.
Maintains Agency/program compliance with local, state, and federal laws as well as accreditation standards.
Minimum Position
Qualifications
Education
Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or related field.
Experience
5 years of experience as a Registered Nurse within the Home Care setting. Minimum of 3 years of progressive experience in hospice care management with demonstrated leadership and managerial skills.
License /
Certification
Current State RN license; additional certifications in hospice and palliative care preferred; current CPR; current driver’s license and proof of auto liability.
Environmental Conditions
Works under a variety of conditions in facilities and offices. Must have the ability to work a flexible schedule and travel locally. Some exposure to unpleasant weather and moderate noise levels. Tasks may involve exposure to bloodborne pathogens. Moderate stress and emotional demands.
Physical
Requirements
Sitting is required. Must be able to handle stressful situations in a calm and courteous manner. Ability to work under pressure to meet deadlines and agency needs. Ability to travel.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.
Neighborhoods+Telshor, situated near the Mesilla Valley Mall, is a practical corridor for healthcare professionals due to its immediate proximity to medical facilities, retail centers, and direct highway connectors. Master-planned developments in Sonoma Ranch and neighboring Metro Verde attract newcomers seeking contemporary single-family construction, community walking trails, and quiet streets, while Picacho Hills serves as an established golf-course enclave with spacious lots. For historic Southwestern character, Old Mesilla features traditional adobe architecture surrounding its central plaza, whereas East Mesa offers mid-century homes with elevated views of the Organ Mountains.
Telshor, situated near the Mesilla Valley Mall, is a practical corridor for healthcare professionals due to its immediate proximity to medical facilities, retail centers, and direct highway connectors. Master-planned developments in Sonoma Ranch and neighboring Metro Verde attract newcomers seeking contemporary single-family construction, community walking trails, and quiet streets, while Picacho Hills serves as an established golf-course enclave with spacious lots.
For historic Southwestern character, Old Mesilla features traditional adobe architecture surrounding its central plaza, whereas East Mesa offers mid-century homes with elevated views of the Organ Mountains.
Getting around+Positioned at the intersection of Interstate 10 and Interstate 25, Las Cruces provides efficient cross-town navigation with minimal congestion compared to larger metropolitan centers. Commutes across the city average roughly sixteen minutes, offering simple drives to regional healthcare centers, university facilities, and commercial districts. For air travel and major metropolitan amenities, clinicians rely on Interstate 10 for a direct 45-minute drive south to El Paso International Airport.
Positioned at the intersection of Interstate 10 and Interstate 25, Las Cruces provides efficient cross-town navigation with minimal congestion compared to larger metropolitan centers. Commutes across the city average roughly sixteen minutes, offering simple drives to regional healthcare centers, university facilities, and commercial districts.
For air travel and major metropolitan amenities, clinicians rely on Interstate 10 for a direct 45-minute drive south to El Paso International Airport.
Outdoors+Outdoor recreation centers around the Organ Mountains-Desert Peaks National Monument, an expansive protected landscape offering hiking, trail running, and camping across areas like Dripping Springs Natural Area, Aguirre Springs, and Soledad Canyon. Additional desert exploration includes the fossil track beds at Prehistoric Trackways National Monument and recreation along the Rio Grande corridor. For weekend getaways, residents frequently take short drives to explore and sled the dunes at White Sands National Park.
Outdoor recreation centers around the Organ Mountains-Desert Peaks National Monument, an expansive protected landscape offering hiking, trail running, and camping across areas like Dripping Springs Natural Area, Aguirre Springs, and Soledad Canyon. Additional desert exploration includes the fossil track beds at Prehistoric Trackways National Monument and recreation along the Rio Grande corridor.
For weekend getaways, residents frequently take short drives to explore and sled the dunes at White Sands National Park.
Check the commute at your shift’s start and end, upfront housing costs, and whether moving assistance must be repaid if you leave.
Living in Las Cruces
Las Cruces offers healthcare professionals a relaxed high-desert lifestyle framed by the rugged backdrop of the Organ Mountains and the cultural heritage of the Mesilla Valley. Located at the junction of Interstates 10 and 25, the city provides quick, low-stress commutes averaging about sixteen minutes, with the commercial Telshor corridor placing healthcare facilities close to residential hubs like Sonoma Ranch and Metro Verde. Outside of shift work, life centers on exploring the trails of Organ Mountains-Desert Peaks National Monument, browsing the bustling downtown Farmers and Crafts Market, and dining on authentic green-chile cuisine at staples like Andele's Dog House. Savoring the over 320 days of annual sunshine requires an adjustment to triple-digit summer heat, higher seasonal electric bills, and the infamous 'mañana' pace that can slow down administrative and contractor tasks. For broader retail or commercial flights, El Paso International Airport is an easy 45-minute drive south. The result is an accessible, community-oriented Southwestern base that rewards clinicians seeking outdoor recreation and manageable daily routines.
