LPN/Medical Assistant/EMT

Qualifications

Required

Graduate of an accredited school of nursing. Current LPN licensure in Minnesota Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable Demonstration of written and oral communication skills required.

Preferred

One-year full-time employment as a LPN preferred.

Physical

Requirements

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Proficiency in other languages may be required. Some positions may have lifting requirements.

Position purpose

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Effectively provide a quality level of service to both internal and external customers. Carry out nursing tasks and medical orders as delegated by physicians and registered nurses to support patient care.

Accountabilities

Nursing Process

Definition : a licensed practical nurse uses the nursing process (assessment, planning, implementation and evaluation) under the supervision of an RN or physician in order to provide continuing healthcare to individuals, families and the community. Identify common and recurring nursing needs of the patient. Recognize the need for and perform routine office procedures and testing in the ambulatory care setting. Assist patients to achieve basic health care goals. Identify patient education needs, provide instruction and refer appropriately. Document observations, actions and patient outcomes.

Performance is up to standard when

Nursing Care

Provide safe, accurate and clinically competent direct care to patients and families. Recognize patient’s abnormalities or urgent problems and seek appropriate assistance. Obtain health history information. Obtain accurate vital signs, recognize and report variances. Implement established Group Health Policies and Procedures.

Patient Instruction

Teach techniques or provide information according to established program.

Documentation

Accurately and appropriately document procedures and treatment in each patient’s record.

Information Processing

Appropriately communicate information to other members of the health care team. Provide the patient and family with current and accurate information regarding the procedure and care. Perform telephone screening under direction of RN or MD.

Technical and Ethical Competency

Definition : This includes knowledge, self-direction, accountability and ability to function within Group Health policies, philosophies and procedures.

Performance is up to standard when

Patient Advocacy

Assure patients’ rights to privacy, safety and confidentiality. Continuing

Education

Maintain current practice by obtaining continuing education in relevant practice areas. Maintain CPR certification.

Utilization of Resources

Use time and materials efficiently

Goal Determination/Achievement

Participate in goal setting and attainment for self, care unit and/or department.

Leadership

Definition : Leadership is a process through which an LPN affects the action of others through conduct and practice.

Performance is up to standard when

Role Modeling

Serve as a catalyst in improving standards of LPN practice. Serve as a role model for technical conduct and practice. Provide support to professional and technical staff. Demonstrate a commitment to the mission, goals and values of Group Health, Inc.

Decision-Making/Problem-Solving

Solve problems appropriately seeking assistance from members of the healthcare team. Communication

Skills

Effect positive response from patients and other members of the healthcare team through interpersonal skills.

Organizational Behaviors

Definition: Organizational behavior is the building and maintaining of solid interdependent relationships within the care unit and throughout Group Health, Inc.

Performance is up to standard when

Participation

Show interest in and keeps informed of department and organizational changes within the GHI system. Provide honest and constructive input during policy formation. Accept and support final decision.

Teamwork

Identify and work to resolve problems with other departments and individuals in a constructive manner. Focus on solving the problem -- not blaming. Effectively share job knowledge with new employees. Place team goals above own interests. Other tasks as assigned by supervisor.