Advice RN - Nurse Advice Call Center
You'll triage incoming calls, assess needs and refer callers to primary providers, facilities and community resources.
- Shift and hours
- Multiple shifts available
- Unit and setting
- Nurse Advice Call Center, Brea · Telehealth at The Nurse Advice Call Center in Brea, CA!
- License
- RN license California Registered Nurse License upon hire.California RN license at hire
- Term
- PermanentPart time
Do you qualify?
- License
- California RN license at hire California Registered Nurse License upon hire. Check your license
- Education
- Graduate of an accredited nursing school Graduate of an accredited school of nursing.
- Experience
- 2 years acute or ambulatory nursing experience 2 years - Acute or ambulatory nursing experience; 7 years preferred.
- Experience
- Case management or acute care experience
Preferred
- Education
- Bachelor's in nursing or a related field Bachelor's Degree - Nursing or related field.
- Experience
- 2 years case management or acute care experience Case management or acute care experience in a healthcare setting; 2 years preferred.
- Experience
- 7 years acute or ambulatory nursing experience
What it pays
- Against similar roles
- In range for California staff rolesCalifornia staff postings that state pay run $34/hr to $95/hr, the middle half $46/hr to $73/hr, across 4,561 postings.
- Extra pay
- Shift differentials, standby/on-call, overtime, premiums, extra shift incentives and bonuses additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
- Pay reviews
- Placement in the pay range set by relevant job experience and other factors The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors.
Benefits
- Benefits401(k) savings plan with employer matchingcomprehensive benefits package including a retirement 401(k) Savings Plan with employer matching
- BenefitsHealth care benefits: medical, dental, visionhealth care benefits (medical, dental, vision)
- BenefitsLife insurancelife insurance
- BenefitsDisability insurancedisability insurance
- BenefitsTime off: paid parental leave, vacations, holidays, health issuestime off benefits (paid parental leave, vacations, holidays, health issues)
- BenefitsVoluntary benefitsvoluntary benefits
More benefits (4)
- BenefitsWell-being resourceswell-being resources
- Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Time off benefits (paid parental leave, vacations, holidays, health issues)
The role and schedule
- Day to day
- Triage incoming calls this position is responsible for triaging incoming calls, assessing needs
- Day to day
- Caller health education this position will be responsible for educating the caller regarding immediate health care advice
- Day to day
- Referrals to providers, facilities and community resources facilitating referral to primary providers, health care facilities and community resources
- Employment
- Part time or full time, based on availability We offer Part Time and Full Time positions, based on availability.
- Details
- St Jude Heritage Medical Group, W Imperial Hwy, Brea Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea
The workplace
Ask Mira
Your fit
Questions to ask
- Can you walk me through base pay range and differentials?
- What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
Original listing
Posted on Providence’s careers page.
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This posting is for multiple openings of a Call Center Advice RN at The Nurse Advice Call Center in Brea, CA! We offer Part Time and Full Time positions, based on availability. Please ask at the time of interview!
Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources. In addition, this position will be responsible for educating the caller regarding immediate health care advice, possible health related risks, as well as wellness/prevention behaviors and opportunities. Providence caregivers are not simply valued – they’re invaluable.
Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.