Nurse Manager Nursing Operations Service

Functions as a clinical expert and is responsible for all elements of the nursing process when providing or supervising direct patient care. Assesses, plans, implements, and evaluates delivery of care based on age specific components. Responsible for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Influences care by collaborating with the interdisciplinary team and creating process improvement initiatives.

First-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units/areas of responsibility and provides coverage for other Nurse Managers as needed. Responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. Function as a role model, educator, practitioner, and supervisor providing leadership to the team.

Enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes. Lead quality improvement and system redesign activities based on data and track progress until completion. Responsible for performance improvement data, customer service, patient satisfaction, and employee and patient safety for their assigned units/areas of responsibility.

Assign work to subordinates based on priorities and selective consideration of the difficulty, the requirements of the assignments, the capabilities of the subordinates, and evaluation of the performance of subordinates. Ensure that the subordinate personnel provide timely nursing care which complies with generally accepted standards of clinical practice. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.

The Nurse Manager for Clinical Practice provides leadership, administrative and clinical support over all clinical staff within the Clinical Practice section of Nursing Operations. This includes our NA Clinical Transport team, RN/NA Resource/Float team, and intermittent RN/NA team. The Clinical Practice section supports all inpatient areas (Acute Care, GEC, and Mental Health) to provide frontline direct patient care.

NA Clinical Transport team supports the Veterans at C. W. Bill Young VAMC in transporting to and from appointments timely and safely. The Nurse Manager is responsible for oversight of all programmatic requirements and metrics within their assigned areas as identified by VA Central Office, VISN or local leadership. The Nurse Manager for Professional Practice provides leadership, administrative and clinical support over all clinical staff within the Professional Practice section of Nursing Operations.

This includes Inpatient Care Coordinators, Nursing Informatics, Patient Flow, Transfer Coordination, and Utilization Management. The are responsible for oversight of all programmatic requirements and metrics within their assigned areas as identified by VA Central Office, VISN or local leadership. Additionally, the Nurse Manager for Professional Practice serves as the Staffing Methodology Coordinator for the facility.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure

1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 7:30AM - 4PM Telework: Ad-hoc Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Preferred

Experience

Progressive Leadership experience. Recent experience (in the last 1-2 years) in formal clinical and leadership role with demonstrated knowledge and expertise in administration. Diversity in nursing clinical experience (Acute Care, Mental Health, Geriatrics, Peri-op, Operations, etc.).

Demonstrate knowledge of HR Systems (VATAS, Alert-HR, HRIS, Docusign, MSS, Acustaf). Experience in managing or leading diverse groups of employees (RNs, NAs, volunteers). Experience of leading multidisciplinary performance improvement projects with outcomes.

Evidence of experience in Staffing Methodology. Recent or prior experience in Case Management, Utilization Management, and/or Patient Flow. Proficient experience with Excel, Word, PowerPoint, with focus on Excel designing spreadsheets and data charts.

Knowledge of data analysis and outcomes measurement to improve service delivery.

Basic

Requirements

English Language Proficiency. In accordance with 38 U. S. C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.

The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13030124. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a related field with a BSN with no additional professional nursing experience.

Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. Note: Foreign education programs/degrees are not creditable as related degrees.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical

Requirements

This position requires potentially long periods of continued walking, standing, and sitting. The nurse may be exposed to infected patients and contaminated materials and may be required to don protective clothing. The nurse may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders.

The nurse must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health\requirements, such as annual TB screening or testing, as a condition of employment. In the performance of duties, the nurse may be required to drive and/or ride in GSA-vehicles.

U. S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security…