Remote Enrollment Coordinator - CMA/RMA
Classet
United States
- Eligibility
- Patient Case Managers & AdvocatesHealthcare & Medical Insurance Remote Customer SupportSales
Posted Jun 25
- Shift and hours
- 5 shifts a week
- Unit and setting
- Telehealth
- Term
- Permanent
Do you qualify?
- Certification
- Active, nationally recognized CMA or RMA certification.
- Certification
- Current Basic Life Support (BLS) certification.
- Experience
- Proven experience working directly with CCM and/or RPM programs.
- Experience
- Previous experience in care coordination or transitional care management.
- Experience
- Experience providing health education to patients and families.
- Also asks
- Must Have
- Also asks
- Strong proficiency with EMR systems and Google Suite.
- Also asks
- Dedicated, HIPAA-compliant home office environment that is private and distraction-free.
- Also asks
- Strong time management, organizational, and independent work skills.
- Also asks
- Excellent verbal and written communication abilities with strong patient empathy.
- Also asks
- Strong understanding of CMS regulations, healthcare documentation, and quality reporting standards.
- Also asks
- Bilingual fluency in English and Spanish.
Preferred
- Also asks
- Nice to Have
What it pays
- Overtime pay
- $17/hr
Benefits
- Dental insurance
- Health insurance
- 401(k)
- Paid time off
- Vision insurance
The role and schedule
- Weekends
- No weekends
Your fit
Questions to ask
- Can you walk me through base pay range and differentials?
- What should I expect for shifts, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load and floating handled day to day?
Original listing
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Chronic Care Staffing is Hiring a Remote Enrollment Coordinator - CMA/RMA!
Location: Remote
Schedule
- Monday–Friday
- Pay Rate: $17–$20/hour
- Employment Type: Full-Time
Overview
Chronic Care Staffing is seeking a compassionate and organized Remote Enrollment Coordinator - CMA/RMA to support patients enrolling in Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. In this fully remote role, you will serve as a trusted guide for patients, helping them understand available healthcare support services while ensuring all enrollment and documentation processes remain compliant with CMS and HIPAA standards.
This opportunity is ideal for Certified Medical Assistants who enjoy patient interaction, healthcare education, and remote clinical coordination in a fast-paced environment.
Responsibilities Contact patients to introduce CCM and RPM services and explain program benefits. Guide patients through the enrollment and consent process. Document all patient interactions and enrollment activities accurately within EMR systems.
Ensure compliance with CMS, HIPAA, and internal documentation standards. Answer patient questions regarding care coordination services and program expectations. Collaborate with healthcare providers and internal teams to maintain smooth communication and patient transitions.
Maintain organized workflows while managing daily outreach goals and follow-up tasks. Support positive patient experiences through empathy, professionalism, and clear communication.
Requirements
Must Have Active, nationally recognized CMA or RMA certification. Current Basic Life Support (BLS) certification. Proven experience working directly with CCM and/or RPM programs. Strong proficiency with EMR systems and Google Suite. Dedicated, HIPAA-compliant home office environment that is private and distraction-free. Strong time management, organizational, and independent work skills. Excellent verbal and written communication abilities with strong patient empathy.
Nice to Have Previous experience in care coordination or transitional care management. Strong understanding of CMS regulations, healthcare documentation, and quality reporting standards. Bilingual fluency in English and Spanish. Experience providing health education to patients and families.
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Stable Monday–Friday schedule
- Fully remote work environment
- Opportunity for long-term growth in remote healthcare services
- Supportive and collaborative team culture