Discharge Follow-Up Registered Nurse, Performance Improvement, FT, 8A-4:30P
Coral Gables, Florida
You'll phone recently discharged patients to review their discharge instructions, confirm appointments and answer their questions. Baptist Health South Florida is hiring for its own floors, with no agency in between.
- Shift and hours
- 8A to 4:30P shift FT, 8A-4:30P40 hours a week
- Unit and setting
- Performance Improvement · Clinic telephone follow up for the discharged patientRecently discharged patients and their families
- License
- RN license Basic Life Support.
- Term
- Permanent FT, 8A-4:30PFull time
Do you qualify?
- License
- Basic Life Support (BLS) Basic Life Support.
- License
- Registered Nurse license Registered Nurse.
- Education
- Associate's degree in Science Associates in Science required, 3 years acute care experience.
- Experience
- 3 years acute care experience
What it pays
- Against similar roles
- In range for Florida staff rolesFlorida staff postings that state pay run $27/hr to $54/hr, the middle half $32/hr to $44/hr, across 1,633 postings.
Benefits
- BenefitsCareer growth and development opportunities with clear pathwaysCareer growth and development opportunities
- BenefitsComprehensive health and wellness resourcesComprehensive health and wellness resources
- BenefitsWellness program that can help eliminate the medical plan deductibleA wellness program that can help employees eliminate their medical plan deductible
- BenefitsTuition reimbursementTuition reimbursement
- Career growth and development opportunities
- Wellness program that can help employees eliminate their medical plan deductible
The role and schedule
- Day to day
- Reviewing discharge instructions by phone review of discharge instructions
- Day to day
- Confirming required follow-up appointments confirmation of required appointments
- Day to day
- Answering patient and family questions after discharge answering any questions that the patient/family may have since leaving the hospital
- Day to day
- Referring patients to the right person or service and/or referral to the appropriate person/service, as needed
- Day to day
- Owning patient satisfaction and service recovery The nurse shall demonstrate accountability for patient satisfaction and service recovery.
- Hours stated
- 8A-4:30P
Ask Mira
Your fit
Questions to ask
- Can you walk me through base pay range and differentials?
- What should I expect for weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
Original listing
Posted on Baptist Health South Florida’s careers page.
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Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U. S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality.
Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in. At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including: Career growth and development opportunities , with clear pathways and ongoing support Comprehensive health and wellness resources that go beyond traditional benefits A wellness program that can help employees eliminate their medical plan deductible , reducing out-of-pocket healthcare costs Tuition reimbursement to support continued learning and advancement And so much more Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Description: To provide telephone follow up for the discharged patient, i.e. review of discharge instructions, confirmation of required appointments, answering any questions that the patient/family may have since leaving the hospital, and/or referral to the appropriate person/service, as needed. Permission to receive a courtesy call shall be obtained prior to the patient leaving the hospital. The nurse shall demonstrate accountability for patient satisfaction and service recovery.
Estimated pay range for this position is $33.23 - $44.20 / hour depending on experience.
Qualifications
Degrees
Associates.
Licenses & Certifications
Basic Life Support. Registered Nurse.
Additional
Qualifications
Associates in Science required, 3 years acute care experience.
Minimum Required
Experience
3 Years EOE, including disability/vets
What's around it?
Coral Gables, FLFrom Census ACS 2024.
Living costs about 3% above the US average
- Median rent
- $2,373/mo
- Household income
- $134,216/yr, all local households, not nurse pay