Licensed Practical Nurse (LPN)

Job summary

Participates in coordination, planning, implementation and evaluation of care provided by the Patient Care teams under the direction of the provider team leader but within the objectives, standards and policies of the center and within the parameters of his/her preparation.

Essential functions

Participates in Care team huddles- initiates pre-visit planning workflow to ensure care completion prior to visit whenever possible Exhibits excellent customer service at all times. Maintains a professional appearance and attitude and displays to internal and external customers at all times. Monitors and stays aware of the customers wait time at all times.

Perform Patient assessment for non-appointment patients (walk-ins) and all phone calls. Prioritize walk-ins according to the urgency of the patient’s condition. Assess vital signs (temperature, pulse, respiration, blood pressure, weight, height, etc).

Place patients in examination rooms with proper drapes and privacy. Prepare patients for exam procedures. Keep exam rooms clean, organized and stocked.

Comprehensive assessment including documentation of symptoms, chief complaints, medication reconciliation and allergy history. Initiate standing orders related to established guidelines adopted by FPHC. Administer medications as authorized and prescribed by physician.

Documents properly all treatments, medications, lab results, phone messages, referrals, etc. Assist physician with treatments, examinations, injections, x-rays, EKG’s, holter monitors, assessments, etc. Assist and respond to emergencies. Monitor supply levels and reorder when needed. Ensures coordination and tracking of all labs, referrals and diagnostic tests as required.

Maintains crash cart, O 2 tanks, narcotic box, refrigerator, medical supply room, medication closet and IV cart. Responsible for completing and reporting findings on log sheet to supervisor at the end of the reporting period. Involving the patients in activities to improve their health (patient engagement).

Use skills for patient assessment and implements patient teaching/education/ self management. Participates in PCMH Care team quality improvement activities including care team performance on required clinical, operational and financial measures. Performs venipuncture and basic lab work as needed.

Performs other duties as assigned.

Pediatrics

Give immunizations, PKU’s, Medicaid screenings, vision/hearing exams, TB skin tests, and lab work (when necessary) strep tests, and obtain urine analysis.

Ob/gyn

Assists with Clupo and Cryo Surgery, Norplant insertion, OB intake, Family Planning, TB skin tests and lab work (when necessary)

Additional

Responsibilities

Maintains current Alabama Nursing License and CPR certification. Remain abreast of current employee health practices and guidelines through continuing education classes, journals and professional organizations. Attends continuing education related to infection control practices, monitoring and surveillance of infectious disease processes within an organization. Maintains a professional approach with confidentiality. Observes and supports Center policy. Is prompt and efficient with minimal absences. Carries out additional duties as assigned.

Customer satisfaction

Requirements

Must provide the very best customer satisfaction to patients, visitors, and co-worker at all time in a professional and courteous manner. Provide assistance in resolving customers’ problems. Coordinate efforts and interfaces with other departments to resolve problems.

Actively protects customer confidentiality. Actively keeps environment clean and safe with a professional and welcoming image. Always treats customers as welcome guests and provides a warm and sincere greeting.

Consistently presents a professional appearance in dress and grooming by adherence to dress code policy. Effectively and regularly demonstrates the values of the organization. Effectively involves customers in decisions that affect them.

Follow through in a timely manner of commitments made to customers. Take ownership of your attitude toward Service Excellence.

PERFORMANCE STANDARDS: Performance will be evaluated by the Program Manager/Director and/or designee annually wherein a satisfactory overall rating is considered as a minimum acceptable level of performance.

Health and safety

Requirements

The health and safety requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must adhere to safety regulations, personnel policies and procedures. Safety and Hazard Communication training update is required annually. Knowledgeable of OSHA and CLIA requirements to assure compliance. Maintain yearly health maintenance records by obtaining TB skin testing and completion of the hepatitis series.

Privacy rule compliance

Requirements

Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures. Must successfully complete Privacy Rule compliance training annually or as revisions are made to the policies and procedures. Must comply with Privacy Rule guidelines by learning to protect FPHC patient’s medical privacy. Must comply with Privacy Rule guidelines by appropriately maintaining our patient information in compliance with national standards.

• Must comply with Privacy Rule guidelines by providing appropriate security of FPHC patient records.

Qualifications

Education and experience

Diploma in Nursing, graduate from an accredited school of nursing. Current license to work in the State of Alabama. One year clinical work experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES: Demonstrated clinical competence. Assumes responsibility for own continued personal and professional growth. Demonstrate appropriate manner, conduct, grooming and sound judgment. Demonstrated ability to work cooperatively and communicate effectively. Good health and consistent attendance. Membership and participation in AL Board of Nursing Association encouraged.

CERTIFICATION, LICENSES, REGISTRATIONS: LPN Licensed issued by the State of Alabama; CPR Certification; Valid driver's license.

Other

Qualifications

Bilingual/bicultural will be considered.

Physical/mental demands

Requires working under stressful conditions and irregular hours. Must be able to express ideas clearly and concisely; and exercise balanced judgment in evaluating situations and making decisions. Work requires sitting, standing, stooping, bending, driving and a considerable amount of walking, moving and examining objects at high and low reach, and reading. Must be able to lift and move patients as needed.

PROTECTED HEALTH INFORMATION (PHI) ACCESS: RESTRICTED- For purposes of HIPAA Compliance, there are 4 workforce categories, which define the level of access to PHI that is granted to the incumbent. This position is classified as PRIMARY PROVIDERS and therefore is granted RESTRICTED access- to be defined according to the purpose for which use or disclosure is intended. Use and disclosure must be in accordance with applicable privacy policies and procedures.