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Registered Nurse - Call Center - Evenings

Provides telehealth services for patients of all ages, including telephone triage, health information and education, and physician and service referrals.

Eligibility
Telehealth

Posted Sep 12

Shift and hours
Evening shifts Registered Nurse - Call Center - Evenings4 shifts · 32 hours a week
Unit and setting
Call Center · Telehealth involving all ages of patientsall ages
License
RN license
Term
Permanent

Do you qualify?

License
RN license

What it pays

Against similar roles
In range for Fargo staff RN rolesFargo staff RN postings that state pay run $30/hr to $35/hr, the middle half $32/hr to $34/hr, across 127 postings.

Benefits

  • BenefitsHealth insuranceHealth Insurance
  • BenefitsPaid time offPaid Time Off
  • BenefitsVoluntary benefitsVoluntary Benefits
  • BenefitsCompany-paid benefitsCompany Paid Benefits
  • Benefits401(k) retirement savings plan401(k) Retirement Savings Plan
  • BenefitsEmployee perksEmployee Perks
  • Company Paid Benefits

The role and schedule

Day to day
telephone triage This includes telephone triage
Day to day
crisis intervention by phone crisis intervention following established protocols
Day to day
educational and resource referrals Provides educational and resource referrals based on patient needs.
Hours stated
Full-time, 32 hours a week, 8-hour shifts
Details
Provides telehealth services, including telephone triage

The workplace

Sanford Health logo
Sanford Health
Health system employer

Your fit

Questions to ask

  • Can you walk me through base pay range and differentials?
  • What should I expect for weekend, holiday, call, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Original listing

Posted on Sanford Health’s careers page.

Read full text

Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity.

Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs.

Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.

What's around it?

In Fargo, ND

Fargo, NDFrom Census ACS 2024.

Living costs about 9% below the US average

Median rent
$946/mo
Household income
$66,998/yr, all local households, not nurse pay

See Fargo, ND

Nurses on this role

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