Registered Nurse - Call Center - Evenings
Provides telehealth services for patients of all ages, including telephone triage, health information and education, and physician and service referrals.
- Eligibility
- Telehealth
Posted Sep 12
- Shift and hours
- Evening shifts Registered Nurse - Call Center - Evenings4 shifts · 32 hours a week
- Unit and setting
- Call Center · Telehealth involving all ages of patientsall ages
- License
- RN license
- Term
- Permanent
Do you qualify?
- License
- RN license
What it pays
- Against similar roles
- In range for Fargo staff RN rolesFargo staff RN postings that state pay run $30/hr to $35/hr, the middle half $32/hr to $34/hr, across 127 postings.
Benefits
- BenefitsHealth insuranceHealth Insurance
- BenefitsPaid time offPaid Time Off
- BenefitsVoluntary benefitsVoluntary Benefits
- BenefitsCompany-paid benefitsCompany Paid Benefits
- Benefits401(k) retirement savings plan401(k) Retirement Savings Plan
- BenefitsEmployee perksEmployee Perks
- Company Paid Benefits
The role and schedule
- Day to day
- telephone triage This includes telephone triage
- Day to day
- crisis intervention by phone crisis intervention following established protocols
- Day to day
- educational and resource referrals Provides educational and resource referrals based on patient needs.
- Hours stated
- Full-time, 32 hours a week, 8-hour shifts
- Details
- Provides telehealth services, including telephone triage
The workplace
Your fit
Questions to ask
- Can you walk me through base pay range and differentials?
- What should I expect for weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
Original listing
Posted on Sanford Health’s careers page.
Read full textShow less
Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity.
Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs.
Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.
What's around it?
Fargo, NDFrom Census ACS 2024.
Living costs about 9% below the US average
- Median rent
- $946/mo
- Household income
- $66,998/yr, all local households, not nurse pay