Head and Neck Surgical Oncology Nurse Navigator

The Head and Neck Surgical Oncology Nurse Navigator (HNSONN) is a registered nurse (RN) who acts as the central point of contact for patients with the HN Oncology and Reconstructive Surgery team. They bridge the gap between patients, families, and the multidisciplinary cancer care team to ensure seamless, timely, and compassionate treatment.

Responsibilities

• Care Coordination: Schedule multidisciplinary appointments, track diagnostic tests, and align treatment plans across various specialties including speech therapy, physical therapy, radiation oncology, hematology oncology, surgeons, endocrinology, dentists, audiologists, etc.

• Patient

Education

Reinforce diagnoses, treatment options/plan and survivorship plans in clear terms. Educate patients regarding pre/post operative instructions including trach care, PEG tube education, diet, surgical drains, wound care, medications, etc.

• Communication Liaison: Facilitate information flow between patients, oncologists, surgeons, and support staff.

• Barrier Reduction: Identify and address obstacles like financial distress, transportation issues, or lack of community resources.

• Clinical Support: Monitor patient compliance and connect individuals with supportive resources as needed such as dieticians, counseling, social workers, financial counselors etc.

• Patient Point of Contact: providing patients with Contact person within their care team benefits their care. The HNSONN acts as the patients contact person when questions or concerns arise with their care.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

• Maintain and document all applicable required education.

• Demonstrate positive customer service and co-worker relations.

• Comply with the company's attendance policy.

• Participate in the continuous, quality improvement activities of the department and institution.

• Perform work in a cost effective manner.

• Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

• Perform work in alignment with the overall mission and strategic plan of the organization.

• Follow organizational and departmental policies and procedures, as applicable.

Education

• Associate's Degree

Credentials

• Registered Nurse (Required)

• Oncology Nurse Navigator – Certified Generalist

Work Schedule

Days

• Status: Full Time Regular 1.0
• Location: General-MSOB
• Location of Job: US:WV:Charleston