Health Unit Coordinator - Nursing Support Services
Eau Claire, Wisconsin
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. Mayo Clinic is an academic medical center.
- Shift and hours
- 12-hour shifts · day/night rotation Schedule Details 12 Hour Day/Night Rotation
- Unit and setting
- patient care units · Hospital provides organizational, receptionist, and clerical support to patient care units
- Term
- PermanentFull time
Do you qualify?
- Also asks
- High school diploma or equivalent High school diploma or equivalent required.
- Also asks
- Basic knowledge of computer systems and strong keyboarding skills Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
- Also asks
- Availability to work flexible hours including days, evenings, nights, weekends and holidays Availability to work flexible hours including days, evenings, nights, weekends and holidays.
- Also asks
- Maintains certifications/licensure per work unit requirements Maintains certifications/licensure per work unit requirements.
Preferred
- Certification
- Successful completion of HUC post-secondary program, or HUC Certification Successful completion of HUC post-secondary program, or HUC Certification preferred.
- Experience
- Minimum of one year working experience in a medical environment Minimum of one year working experience in a medical environment preferred.
- Also asks
- Knowledge of basic medical terminology Knowledge of basic medical terminology preferred.
- Also asks
- Proficiency of computer skills Preferred proficiency of computer skills.
- Also asks
- Working knowledge of EHR systems, EPIC Working knowledge with EHR systems, EPIC preferred.
What it pays
- Eligibility
- Benefits eligible Benefits Eligible Yes
Benefits
- BenefitsMedical: multiple plan optionsMedical: Multiple plan options.
- BenefitsDental: Delta Dental or reimbursement account for flexible coverageDental: Delta Dental or reimbursement account for flexible coverage.
- BenefitsVision: affordable plan with national networkVision: Affordable plan with national network.
- BenefitsPre-tax savings: HSA and FSAs for eligible expensesPre-Tax Savings: HSA and FSAs for eligible expenses.
- BenefitsRetirement: competitive retirement packageRetirement: Competitive retirement package to secure your future.
- Medical
More benefits (4)
- Dental
- Vision
- Pre-Tax Savings (HSA and FSA)
- Retirement
The role and schedule
- Charting
- Epic EHR, working knowledge preferred
- Day to day
- monitoring and ordering supplies monitoring and ordering supplies
- Day to day
- promptly answering patient call lights and elevating patient needs to nursing staff promptly answering patient call lights and elevating patient needs to nursing staff
- Day to day
- assisting the care team with managing orders in the electronic health record (EHR) assisting the care team with managing orders in the electronic health record (EHR)
- Day to day
- communicating with patients, visitors, and facility staff via a variety of modalities Communicates effectively via a variety of modalities with patients, visitors, and facility staff
- Day to day
- functions as a resource to members of the health care team Functions as a resource to members of the health care team
- Weekends
- every third weekend Weekend Schedule Every third weekend, 2 holidays per year
- Holidays
- 2 holidays per year
Worth asking
- Can you walk me through base pay range and differentials?
- What should I expect for weekly hours, holiday, call, and rotation?
More questions to askFewer questions
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
Ask Mira
Your fit
Original listing
Posted on Mayo Clinic’s careers page.
Read full text
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U. S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Responsibilities
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care.
Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.
Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Additional
qualifications
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.
Exemption Status
Nonexempt
Compensation Detail
$20.98 - $29.19 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
60
Schedule Details
12 Hour Day/Night Rotation
Weekend Schedule
Every third weekend, 2 holidays per year
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law' . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Jennifer Schindeldecker
What's around it?
Eau Claire, WIFrom Census ACS 2024.
Living costs about 7% below the US average
- Median rent
- $1,045/mo
- Household income
- $67,395/yr, all local households, not nurse pay