RN Patient Navigator
Mount Sinai Medical Center - Florida
Miami, Florida
Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.
Posted Oct 14 · 3 years of experience
- Unit and setting
- Orthopedics Surgery · Hospital
- License
- RN license Current RN Licensure in State of Florida.Current RN licensure in Florida
- Term
- Permanent
Do you qualify?
- License
- Current RN licensure in Florida Current RN Licensure in State of Florida. Check your license
- Certification
- BLS and CPR BLS and CPR required.
- Education
- Graduate of an accredited school of nursing Graduated from an accredited school of nursing.
- Experience
- 3-5 years experience in patient/healthcare relations or human services field, or equivalent combination of education and experience 3 - 5 years experience in patient/healthcare relations or human services field (e.g. nursing, teaching, counseling) or equivalent combination of education and experience required.
Preferred
- Education
- BSN BSN preferred.
What it pays
Benefits
- BenefitsHealth benefitsHealth benefits
- BenefitsLife insuranceLife insurance
- BenefitsLong-term disability coverageLong-term disability coverage
- BenefitsHealthcare spending accountsHealthcare spending accounts
- BenefitsRetirement planRetirement plan
- BenefitsPaid time offPaid time off
More benefits (8)
- BenefitsPet InsurancePet Insurance
- BenefitsTuition reimbursementTuition reimbursement
- BenefitsEmployee assistance programEmployee assistance program
- BenefitsWellness programWellness program
- BenefitsOn-site housing for select positionsOn-site housing for select positions and more!
- Paid housing
- Health insurance
- Disability insurance
The role and schedule
- Patients
- Oversees the preparation and follow-up processes for patients undergoing surgery or procedures, ensuring all relevant patient information and supplies are in place for both pre- and post-care phases.
- Day to day
- Pre-operative and pre-procedure patient check-ins Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.
- Day to day
- Post-operative and post-procedure follow-ups Perform post-operative and post-procedure follow-ups to monitor patient recovery, symptom management, and adherence to care plan
- Day to day
- Oversee preparation and follow-up for surgery and procedure patients
- Day to day
- Arrange home healthcare services and durable medical equipment Coordinate and ensure appropriate home healthcare services are arranged, including nursing visits, physical therapy, and necessary durable medical equipment.
- Day to day
- Assess post-operative supply needs and assist in procurement Assess patients' needs for post-operative supplies (e.g., wound care, mobility aids) and assist in timely procurement.
- Day to day
- Liaison between patients, families and the care team Serve as a liaison between patients, families, and the multidisciplinary care team to facilitate communication and continuity of care.
- Day to day
- Participate in quality improvement initiatives and team meetings Participate in quality improvement initiatives and team meetings to optimize patient outcomes and navigation processes
- Day to day
- Provide patient education for informed decision making Provides patient education to assist with informed decision making, improve timeliness of care, and multidisciplinary care processes.
- Day to day
- Work with the department Director, Physicians and APPs; monitor protocol compliance; report progress Works closely with the department Director, Physicians, and APPs to ensure team goals are met, monitors compliance with established protocols, and reports progress regularly.
- Day to day
- Document patient interactions and coordination in the EMR Document patient interactions and care coordination efforts accurately in the electronic medical record system.
- Day to day
- Schedule appointments, diagnostic tests and procedures Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.
- Day to day
- Manage complex patient cases with individualized navigation support Manages complex patient cases by providing individualized navigation support and collaborating with supervisors to develop solutions for challenging situations
- Day to day
- Communicate care strategies and updates to the navigation team Communicates care strategies and updates to the navigation team, aligning efforts to meet departmental goals and patient care standards.
- Day to day
- Adhere to patient safety and confidentiality standards including HIPAA Adhere strictly to patient safety and confidentiality standards, including compliance with HIPAA and organizational policies.
- Day to day
- Support unplanned concerns and resolve potential delays of planned surgery Support organizational unplanned concerns as assigned and report/ resolves potential delaysof planned surgery.
- Day to day
- Perform other duties as assigned by supervisor Perform other duties as assigned by supervisor to support patient care services.
- Details
- 674-bed main campus facility 674-bed main campus facility
The workplace
You would be looking at 12-hour shifts three days a week, days or nights, with weekends and holidays that rotate. There is a posted full-time RN Intern Acute Care role on 3x12s with rotational weekends.
Worth asking
- Can you walk me through base pay range and differentials?
- What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
More questions to askFewer questions
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?
Your fit
Original listing
Read full text
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more.
Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department
CC207930 Orthopedics Surgery
Job Description
Summary
Position Responsibilities
- Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.
- Perform post-operative and post-procedure follow-ups to monitor patient recovery, symptom management, and adherence to care plan
- Oversees the preparation and follow-up processes for patients undergoing surgery or procedures, ensuring all relevant patient information and supplies are in place for both pre- and post-care phases.
- Coordinate and ensure appropriate home healthcare services are arranged, including nursing visits, physical therapy, and necessary durable medical equipment.
- Assess patients' needs for post-operative supplies (e.g., wound care, mobility aids) and assist in timely procurement.
- Serve as a liaison between patients, families, and the multidisciplinary care team to facilitate communication and continuity of care.
- Participate in quality improvement initiatives and team meetings to optimize patient outcomes and navigation processes
- Provides patient education to assist with informed decision making, improve timeliness of care, and multidisciplinary care processes.
- Works closely with the department Director, Physicians, and APPs to ensure team goals are met, monitors compliance with established protocols, and reports progress regularly.
- Document patient interactions and care coordination efforts accurately in the electronic medical record system.
- Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.
- Manages complex patient cases by providing individualized navigation support and collaborating with supervisors to develop solutions for challenging situations
- Communicates care strategies and updates to the navigation team, aligning efforts to meet departmental goals and patient care standards.
- Adhere strictly to patient safety and confidentiality standards, including compliance with HIPAA and organizational policies.
- Support organizational unplanned concerns as assigned and report/ resolves potential delaysof planned surgery.
- Perform other duties as assigned by supervisor to support patient care services.
Qualifications
License/Registration/Certification
- Current RN Licensure in State of Florida. BLS and CPR required.
Education
- Graduated from an accredited school of nursing. BSN preferred.
Experience
- 3 - 5 years experience in patient/healthcare relations or human services field (e.g. nursing, teaching, counseling) or equivalent combination of education and experience required.
Benefits
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree
Requirements
Certification
What's around it?
Miami, FLFrom Census ACS 2024.
Living costs about 14% above the US average
- Median rent
- $1,758/mo
- Household income
- $62,462/yr, all local households, not nurse pay