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RN Patient Navigator

Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.

Posted Oct 14 · 3 years of experience

Unit and setting
Orthopedics Surgery · Hospital
License
RN license Current RN Licensure in State of Florida.Current RN licensure in Florida
Term
Permanent

Do you qualify?

License
Current RN licensure in Florida Current RN Licensure in State of Florida. Check your license
Certification
BLS and CPR BLS and CPR required.
Education
Graduate of an accredited school of nursing Graduated from an accredited school of nursing.
Experience
3-5 years experience in patient/healthcare relations or human services field, or equivalent combination of education and experience 3 - 5 years experience in patient/healthcare relations or human services field (e.g. nursing, teaching, counseling) or equivalent combination of education and experience required.

Preferred

Education
BSN BSN preferred.

What it pays

Benefits

  • BenefitsHealth benefitsHealth benefits
  • BenefitsLife insuranceLife insurance
  • BenefitsLong-term disability coverageLong-term disability coverage
  • BenefitsHealthcare spending accountsHealthcare spending accounts
  • BenefitsRetirement planRetirement plan
  • BenefitsPaid time offPaid time off
More benefits (8)
  • BenefitsPet InsurancePet Insurance
  • BenefitsTuition reimbursementTuition reimbursement
  • BenefitsEmployee assistance programEmployee assistance program
  • BenefitsWellness programWellness program
  • BenefitsOn-site housing for select positionsOn-site housing for select positions and more!
  • Paid housing
  • Health insurance
  • Disability insurance

The role and schedule

Patients
Oversees the preparation and follow-up processes for patients undergoing surgery or procedures, ensuring all relevant patient information and supplies are in place for both pre- and post-care phases.
Day to day
Pre-operative and pre-procedure patient check-ins Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.
Day to day
Post-operative and post-procedure follow-ups Perform post-operative and post-procedure follow-ups to monitor patient recovery, symptom management, and adherence to care plan
Day to day
Oversee preparation and follow-up for surgery and procedure patients
Day to day
Arrange home healthcare services and durable medical equipment Coordinate and ensure appropriate home healthcare services are arranged, including nursing visits, physical therapy, and necessary durable medical equipment.
Day to day
Assess post-operative supply needs and assist in procurement Assess patients' needs for post-operative supplies (e.g., wound care, mobility aids) and assist in timely procurement.
Day to day
Liaison between patients, families and the care team Serve as a liaison between patients, families, and the multidisciplinary care team to facilitate communication and continuity of care.
Day to day
Participate in quality improvement initiatives and team meetings Participate in quality improvement initiatives and team meetings to optimize patient outcomes and navigation processes
Day to day
Provide patient education for informed decision making Provides patient education to assist with informed decision making, improve timeliness of care, and multidisciplinary care processes.
Day to day
Work with the department Director, Physicians and APPs; monitor protocol compliance; report progress Works closely with the department Director, Physicians, and APPs to ensure team goals are met, monitors compliance with established protocols, and reports progress regularly.
Day to day
Document patient interactions and coordination in the EMR Document patient interactions and care coordination efforts accurately in the electronic medical record system.
Day to day
Schedule appointments, diagnostic tests and procedures Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.
Day to day
Manage complex patient cases with individualized navigation support Manages complex patient cases by providing individualized navigation support and collaborating with supervisors to develop solutions for challenging situations
Day to day
Communicate care strategies and updates to the navigation team Communicates care strategies and updates to the navigation team, aligning efforts to meet departmental goals and patient care standards.
Day to day
Adhere to patient safety and confidentiality standards including HIPAA Adhere strictly to patient safety and confidentiality standards, including compliance with HIPAA and organizational policies.
Day to day
Support unplanned concerns and resolve potential delays of planned surgery Support organizational unplanned concerns as assigned and report/ resolves potential delaysof planned surgery.
Day to day
Perform other duties as assigned by supervisor Perform other duties as assigned by supervisor to support patient care services.
Details
674-bed main campus facility 674-bed main campus facility

The workplace

Mount Sinai Medical Center - Florida
Hospital

You would be looking at 12-hour shifts three days a week, days or nights, with weekends and holidays that rotate. There is a posted full-time RN Intern Acute Care role on 3x12s with rotational weekends.

4.0 Google rating

Worth asking

  • Can you walk me through base pay range and differentials?
  • What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
More questions to ask
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Your fit

Original listing

Read full text

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more.

Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC207930 Orthopedics Surgery

Job Description

Summary

Position Responsibilities

  • Conduct pre-operative and pre-procedure patient check-ins to review instructions, answer questions, and address concerns about symptoms and expected outcomes.
  • Perform post-operative and post-procedure follow-ups to monitor patient recovery, symptom management, and adherence to care plan
  • Oversees the preparation and follow-up processes for patients undergoing surgery or procedures, ensuring all relevant patient information and supplies are in place for both pre- and post-care phases.
  • Coordinate and ensure appropriate home healthcare services are arranged, including nursing visits, physical therapy, and necessary durable medical equipment.
  • Assess patients' needs for post-operative supplies (e.g., wound care, mobility aids) and assist in timely procurement.
  • Serve as a liaison between patients, families, and the multidisciplinary care team to facilitate communication and continuity of care.
  • Participate in quality improvement initiatives and team meetings to optimize patient outcomes and navigation processes
  • Provides patient education to assist with informed decision making, improve timeliness of care, and multidisciplinary care processes.
  • Works closely with the department Director, Physicians, and APPs to ensure team goals are met, monitors compliance with established protocols, and reports progress regularly.
  • Document patient interactions and care coordination efforts accurately in the electronic medical record system.
  • Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.
  • Manages complex patient cases by providing individualized navigation support and collaborating with supervisors to develop solutions for challenging situations
  • Communicates care strategies and updates to the navigation team, aligning efforts to meet departmental goals and patient care standards.
  • Adhere strictly to patient safety and confidentiality standards, including compliance with HIPAA and organizational policies.
  • Support organizational unplanned concerns as assigned and report/ resolves potential delaysof planned surgery.
  • Perform other duties as assigned by supervisor to support patient care services.

Qualifications

License/Registration/Certification

  • Current RN Licensure in State of Florida. BLS and CPR required.

Education

  • Graduated from an accredited school of nursing. BSN preferred.

Experience

  • 3 - 5 years experience in patient/healthcare relations or human services field (e.g. nursing, teaching, counseling) or equivalent combination of education and experience required.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree

Requirements

Certification

What's around it?

In Miami, FL

Miami, FLFrom Census ACS 2024.

Living costs about 14% above the US average

Median rent
$1,758/mo
Household income
$62,462/yr, all local households, not nurse pay

See Miami, FL

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