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Clinical Care Transition Specialist / RN - San Francisco

Option Care Health logo

Option Care Health

San Francisco, California

The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients.

Posted Sep 24

Unit and setting
Psych · Infusion
License
RN license Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice
Term
Permanent

Do you qualify?

License
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
Experience
At least 2 years of experience in the healthcare industry
Also asks
Experience establishing and maintaining relationships with individuals at all levels in the business community and with vendors Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Also asks
Experience applying knowledge of standard practices for all services offered as well as current relevant standards (e.g., ACHC, URAC standards)
Also asks
Experience providing customer service to internal and external customers Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Also asks
Basic PC skills including internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Also asks
Experience identifying operational issues and recommending and implementing resolution strategies Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Also asks
Access to reliable transportation to travel to care facilities, home visits, and hospitals (valid driver's license and proof of insurance if using personal vehicle)
Also asks
Able to plan, organize and make presentations

Preferred

Experience
Hands on home or alternate site infusion or discharge planning experience
Experience
Experience growing service provider partnerships

What it pays

Against similar roles
Below most San Francisco staff RN postingsSan Francisco staff RN postings that state pay run $113k/yr to $194k/yr, the middle half $173k/yr to $182k/yr, across 79 postings.
Tuition assistance
Offered
Pay reviews
Salary determined by applicant's education, experience, knowledge, skills, abilities, internal equity, and market alignment Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits

  • BenefitsMedical, Dental, & Vision InsuranceMedical, Dental, & Vision Insurance
  • BenefitsPaid Time offPaid Time off
  • BenefitsBonding Time OffBonding Time Off
  • Benefits401K Retirement Savings Plan with Company Match401K Retirement Savings Plan with Company Match
  • BenefitsHSA Company MatchHSA Company Match
  • BenefitsFlexible Spending AccountsFlexible Spending Accounts
More benefits (5)
  • BenefitsTuition ReimbursementTuition Reimbursement
  • BenefitsFamily SupportFamily Support
  • BenefitsMental Health ServicesMental Health Services
  • BenefitsCompany Paid Life InsuranceCompany Paid Life Insurance
  • BenefitsAward/Recognition ProgramsAward/Recognition Programs

The role and schedule

Not in this role
Charge shifts
Day to day
Maintain and grow referral source relationships to increase sales and patient starts Proactively maintains and grows relationships with referrals sources to increase sales and patient starts.
Day to day
Serve as key point of contact to provide education, assistance, and service to referral sources Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Day to day
Interact daily with service providers to sell Option Care services for discharging patients Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients.
Day to day
Conduct patient assessments to ensure candidates are viable for alternative site care Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Day to day
Use sales techniques to educate patients, families, and facility staff about Option Care services and products Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Day to day
Provide hands-on, in-person education to patients and caregivers for therapy independence Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Day to day
Communicate with agency staff, medical team, patients, and family throughout discharge Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Day to day
Collect, review, and complete pre-admission information and secure signoff Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Day to day
Partner with Account Manager and Regional Sales Director to create and execute area business and growth plans Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Day to day
Communicate frequently with Account Manager regarding opportunities, progress, and promotion feedback Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Day to day
Partner with Account Manager and marketing staff to deliver educational and promotional programs Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Day to day
Review medical records to obtain medical history and insurance payor information for patient registration
Day to day
Initiate care transition coordination with referral sources and internal partners Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS.
Day to day
Participate in data collection and order transfer via phone, fax, and e-prescribing
Day to day
Maintain confidentiality of patient and proprietary information
Day to day
Provide oversight and input to providers regarding patient assessment, treatment, and home care transition Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Day to day
Serve as point of contact, coordination, and communication with other providers Serves as a point of contact, coordination, and communication with other providers.
Day to day
Arrange for special medical supplies or appliances to be available Makes arrangements for any special medical supplies or appliances to be available.
Travel
Travel to and from partnerships facilities, community hospitals, and medical practice offices

The workplace

Option Care Health logo
Option Care Health
Hiring organization

Worth asking

  • Can you walk me through the pay period for the posted pay range and differentials?
  • What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
More questions to ask
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Your fit

On your path

Psychiatric Behavioral health spans inpatient, emergency, and community settings.

Original listing

Read full text

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description

Summary

The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site.

Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan.

Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.

Job Description

Job responsibilities

  • Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
  • Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
  • Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
  • Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
  • Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
  • Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
  • Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
  • Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
  • Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
  • Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
  • Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
  • Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
  • Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
  • Serves as a point of contact, coordination, and communication with other providers.
  • Makes arrangements for any special medical supplies or appliances to be available.

Supervisory responsibilities

Does this position have supervisory responsibilities? NO

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic education and experience requirements

Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.

Basic qualifications

  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC

skills

Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

  • Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
  • Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
  • Able to plan, organize and make presentations

Travel requirements

Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred qualifications

Hands on home or alternate site infusion or discharge planning experience

Experience growing service provider partnerships

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $105,012.68-$175,028.63

Benefits

  • Medical, Dental, & Vision Insurance
  • Paid Time off
  • Bonding Time Off
  • 401K Retirement Savings Plan with Company Match
  • HSA Company Match
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • myFlexPay
  • Family Support
  • Mental Health Services
  • Company Paid Life Insurance
  • Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Posted: Sep 24, 2026

What's around it?

In San Francisco, CA

San Francisco, CAFrom Census ACS 2024.

Living costs about 16% above the US average

Median rent
$2,476/mo
Household income
$140,970/yr, all local households, not nurse pay

See San Francisco, CA

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