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Director Telemetry Operations - Telemetry

CHRISTUS Health logo

CHRISTUS Health

Tyler, Texas

You'll lead the Central Monitoring Unit that watches cardiac rhythms across multiple hospitals.

Posted Sep 30 · 7 years of experience

Pay
Not posted
Shift and hours
Weekday days, 8AM to 5PM Monday through Friday 8AM - 5PM Monday-Friday5 shifts a week
Unit and setting
Central Monitoring Unit (CMU) · Hospital Direct the strategic, operational, and clinical leadership of the Central Monitoring Unit (CMU)
Term
Permanent

Do you qualify?

Education
Bachelor's in healthcare administration, business administration, or a related field Bachelor's degree in healthcare administration, business administration, or a related field required.
Experience
7 years of telemetry experience Seven years of telemetry experience required.
Experience
2 years of supervisory experience Two years of supervisory experience required.

Preferred

Also asks
Managing multi-site or system-level healthcare operations Manage multi-site or system-level healthcare operations (preferred).

Pay isn’t listed.

The role and schedule

Day to day
Building a system-wide telemetry strategy and monitoring standards Develop and execute a system-wide strategy for centralized telemetry services
Day to day
Overseeing CMU staff, workload and budgets
Day to day
Ensuring timely escalation of significant rhythm changes ensuring timely escalation of clinically significant rhythm changes
Day to day
Recruiting, mentoring and retaining telemetry staff Lead talent development for telemetry services by recruiting, developing, mentoring, and retaining high-performing staff
Day to day
Preparing for regulatory surveys and accreditation coordinating readiness for regulatory surveys and accreditation activities
Hours stated
8AM - 5PM Monday-Friday
Weekends
No weekends
Details
Monitoring coverage runs 24/7 ensuring 24/7 monitoring coverage and readiness

The workplace

CHRISTUS Health logo
CHRISTUS Health
Health system employer

Your fit

Questions to ask

  • Can you walk me through base pay range and differentials?
  • What should I expect for holiday, call, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

On your path

Telemetry One of the most open front doors in acute care; ACLS and rhythm.

Original listing

Read full text

Summary

Direct the strategic, operational, and clinical leadership of the Central Monitoring Unit (CMU), ensuring continuous, high-quality cardiac rhythm surveillance across multiple hospitals and care settings. Standardize workflows, quality, and performance while partnering with nursing, physician leadership, clinical engineering, IT, and hospital operations to advance patient safety and organizational growth.

Responsibilities

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Develop and execute a system-wide strategy for centralized telemetry services, establish standardized monitoring practices, workflows, escalation protocols, staffing models, and technology solutions while leading expansion, integration, and operational efficiency initiatives across facilities.
  • Lead centralized monitoring unit (CMU) operations and personnel, ensuring 24/7 monitoring coverage and readiness while overseeing staffing effectiveness, productivity, workload distribution, service performance, budgets, capital planning, resource allocation, vendor relationships, and telemetry technology solutions.
  • Lead system-wide quality and performance improvement for centralized telemetry services by establishing quality and patient safety indicators, monitoring outcomes and data trends, ensuring timely escalation of clinically significant rhythm changes, implementing corrective actions, and promoting evidence-based monitoring practices.
  • Lead talent development for telemetry services by recruiting, developing, mentoring, and retaining high-performing staff; fostering accountability, collaboration, service excellence, and continuous improvement; and ensuring leadership development, succession planning, competency assessment, education, and professional growth.
  • Ensure regulatory and organizational compliance for telemetry services by maintaining policies, procedures, and documentation standards; coordinating readiness for regulatory surveys and accreditation activities; and enforcing patient privacy, security, and documentation requirements.
  • Direct system-wide CMU operations and collaborate with nursing executives, administrators, physician leaders, clinical operations, IT, and clinical engineering to optimize care delivery, telemetry systems and integrations, and strategic initiatives related to patient monitoring.

Job

Requirements

Education/Skills

  • Bachelor's degree in healthcare administration, business administration, or a related field required.

Experience

  • Seven years of telemetry experience required.
  • Two years of supervisory experience required.
  • Lead telemetry, patient monitoring, centralized monitoring, or related clinical support services.
  • Deliver results in operational excellence, quality improvement, and team leadership.
  • Manage multi-site or system-level healthcare operations (preferred).

Licenses, Registrations, or Certifications

  • NA

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time

What's around it?

In Tyler, TX

Tyler, TXFrom Census ACS 2024.

Living costs about 8% below the US average

Median rent
$1,252/mo
Household income
$67,486/yr, all local households, not nurse pay

See Tyler, TX

Nurses on this role

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