Medical Appeals and Grievance (MAG) Registered Nurse Specialist II - Remote
Blue Cross Blue Shield of Arizona
Phoenix, Arizona
RN
Posted Jul 11
What the listing says
Role
- Term
- Permanent
- Setting
- Telehealth
- Accepts
- RN
- Experience
- 1+ years
Ratio not posted. Ask in the interview.
Pay
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About this role
Responsible for utilizing clinical acumen and managed care expertise related to researching, resolving and responding to requests for member and provider appeals, grievances, reconsiderations and corrected claims for all lines of business with emphasis on privacy, accuracy, meeting all regulatory and compliance timelines. Perform in-depth analysis, clinical review and resolution of provider appeals/inquiries, corrected claims and subscriber reconsiderations, member appeals and provider grievances. Requires active unrestricted RN license in Arizona or compact state.
Multiple levels with varying experience requirements from 1 to 8 years in clinical and health insurance or healthcare related field. Managed care experience with focus in Utilization Management, Prior Authorization, Claims, Case Management and/or Medical Appeals and Grievance preferred. Associate's Degree in healthcare field or Nursing Diploma required; Bachelor's in Nursing preferred.
Sourced from a public job board.
Requirements
- RN
- Arizona RN license or compact state license
- Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
Place
- City
- Phoenix, Arizona
- Median rent
- $1,582/mo
- Local household income
- $81,332/yr
- Metro price level
- 3% above the national average
rent and tenant-paid utilities · Census ACS 2024
all local households, not nurse pay · Census ACS 2024
Phoenix area index 103.3, where 100 is the national average.
Phoenix delivers year-round sunshine, sweeping desert mountain views, and a booming healthcare sector with major hospital systems constantly hiring RNs. The metro offers everything from bustling urban cores to quiet suburban sprawl, plus easy weekend escapes to Sedona or Flagstaff when the Valley heat calls for a cooler break.
Cost figures from U.S. Bureau of Economic Analysis · 2024 metro Regional Price Parities · Census ACS 2024.
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About the employer
You would be stepping into Blue Cross Blue Shield of Arizona, a Phoenix-headquartered not-for-profit insurer founded in 1939 that now serves more than a million Arizonans. Nursing here is mostly away from the bedside: a permanent remote RN Specialist II…
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- Can you walk me through base pay range and differentials?
- What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?