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Clinical Concierge - NCT with MA/LVN - Full time, Days

You'll guide patients and their companions through the entire urgent care visit.

Posted Sep 16 · 6 months of experience

Pay
Not posted
Shift and hours
Three 12-⁠hour shifts a week · Days · Shifts run 7:45 AM to 8:15 PM · Rotating days, weekends and holidays 3-12-hour shifts a week Full time, Days 7:45 AM - 8:15 PM rotating days, weekends and holidays3 shifts a week
Unit and setting
Home clinic at 2855 Preston Rd, Frisco · Urgent Care From allergies and earaches to sprains and strains, Texas Health Breeze stands ready to treat most minor illnesses and injuries.Minor illnesses and injuries
License
LVN license
Term
Permanent Works hours: Full-Time, 3-12-hour shifts a weekFull time

Do you qualify?

Certification
Completion of approved NCT training program Completion of approved NCT training program Required
Certification
Certified or registered medical assistant in lieu of MA education program; hires before 04/11/2022 grandfathered without MA education/certification
Certification
BLS within 30 days of hireAfter hire · within 30 days of hire BCLS - Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire Required.
Experience
6 months health care facility clinical experience as an LVN, MA, CNA or other patient care 6 Months Previous health care facility clinical experience as a LVN, MA, CNA, or other patient care Required
Experience
6 months x-ray experience, or internal THR NCT training in lieu of experience 6 Months Previous x-ray experience or completion of an internal THR NCT training program in lieu of experience Req
Also asks
High school diploma or equivalent
Also asks
Medical assistant education program or vocational nurse program Successful completion of a Medical Assistant education program Required Or Other Successful completion of a vocational nurse program Required.
Also asks
THR urine drug collector training within 30 days of hireAfter hire · within 30 days of hire THR Urine Drug Collector training (Maintained every 5 years and required prior to providing independent care) within 30 days of hire Required

Preferred

Experience
6 months experience as a licensed NCT 6 Months Previous experience as licensed NCT Preferred
Also asks
Electronic health record, straight-arm x-ray and orthopedic experience Previous experience with electronic health record , straight-arm x-ray and orthopedic experience Preferred.

What it pays

Benefits

  • BenefitsPaid parental leavePaid Parental Leave
  • BenefitsFlex spending accountflex spending
  • BenefitsTuition reimbursementtuition reimbursement
  • BenefitsStudent loan forgivenessstudent Loan forgiveness
  • Benefits20+ contact hours during orientation toward MA certification renewalhave the opportunity to earn 20+ contact hours during orientation that can be utilized to renew your medical assistant certification
  • 401k
More benefits (4)
  • PTO
  • medical
  • dental
  • flex spending

Pay isn’t listed.

The role and schedule

Charting
Epic conducts registration using EPIC workflow
Day to day
Registration and insurance document collection Collects identification and payor related documentation, conducts registration using EPIC workflow.
Day to day
Takes vitals and reports them to the patient and provider Measures and documents vitals and communicates the resulting data to the consumer and provider
Day to day
Draws blood and runs lab tests per provider orders
Day to day
Gives oral and intramuscular medications Administers and documents oral and intramuscular medication using the appropriate medication verification workflow.
Day to day
Diagnostic x-rays Performs diagnostic x-rays and documents completion of radiology examinations within the licensed scope of practice as ordered and verified by the provider.
Day to day
Assists provider with laceration repair, I&D and ortho applications
Day to day
Responds to emergent patients with BLS and oxygen Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care.
Day to day
Schedules primary care referrals Schedules primary care referrals for consumers
Floating
Floats across multiple Texas Health urgent care locations This position will float across multiple Texas Health Urgent Care locations
Cross-training
Rotates through all assigned positions All Concierges are expected to maintain competency and perform in all assigned positions on a rotating basis.
Weekends
Rotating weekends rotating days, weekends and holidays
Holidays
Rotating holidays
Travel
Works across multiple urgent care sites
Details
Reports to the Site Manager works under the direction of the Site Manager

The workplace

Texas Health Resources logo
Texas Health Resources
Health system employer

Your fit

Questions to ask

  • Can you walk me through base pay range and differentials?
  • What should I expect for holiday, call, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load and staffing support handled day to day?
Build questions for this role

Original listing

Posted on Texas Health Resources’ careers page.

Read full text

Clinical Concierge- NCT with MA/LVN – Frisco Bring your passion to Texas Health so we are Better + Together Home Location: 2855 Preston rd, Frisco, Texas 75034 ( This position will float across multiple Texas Health Urgent Care locations) Works hours: Full-Time, 3-12-hour shifts a week (rotating days, weekends and holidays) , 7:45 AM - 8:15 PM

What's around it?

In Texas

Texas

Living costs about 3% below the US average

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