Using discretion and independent judgment, the Clinical Liaison serves as the primary liaison to designated health care facilities, maintaining communication and performing on-site patient evaluations.
Posted Sep 30
Shift and hours
8-hour · 5 days per week Work Schedule: 5 Days - 8 Hours5 shifts · 40 hours a week
Unit and setting
Acute Physical Rehab · Rehab This position does require interaction with adult and geriatric patients.adult and geriatric patients
License
RN license Current Texas State RN licenseTexas State RN license
graduate of an accredited school of nursingGraduate of an accredited school of nursing
Experience
age-specific experience and/or special training/expertise with adult and geriatric patientsAge-specific experience and/or special training and/or expertise is required to serve this population.
Preferred
Certification
CCRNCCRN, Rehabilitation Certification or Critical Certification preferred
Certification
Rehabilitation Certification
Certification
Critical Certification
Experience
three to five years in insurance, utilization review or case managementThree to Five years experience in insurance, utilization review or case management preferred.
older adolescent, young adult, adult, and geriatric patientsInvolves provision of patient care/service to older adolescent, young adult, adult, and geriatric patients.
Day to day
interact with ancillary departments, co-workers, and physiciansDemonstrates positive, informative interaction with ancillary departments, co-workers, and physicians.
Day to day
interact with patients and familiesDemonstrates positive informative interaction with patients and families.
Day to day
interact with health care professionals and potential referral sourcesDemonstrates positive informative interaction with health care professionals and potential referral sources.
Day to day
telephone communication during telemarketing calls, family and patient contactUses effective, proper telephone communication during telemarketing calls, family and patient contact.
Day to day
serve as multi-disciplinary resource person for customersServes as a multi-disciplinary resource person for customers while displaying professionalism and maintaining confidentiality.
Day to day
present evaluations at daily interdisciplinary admissions team meetingsPresents evaluations at daily interdisciplinary admissions team meetings and as needed complete and informative
Day to day
initiate interdisciplinary admission assessment once deemed appropriateInitiates most of the Interdisciplinary Admission assessment once the patient is deemed appropriate for admission.
Day to day
collaborate with business office personnel on pre-admission paperwork and insurance verifications
Day to day
accept incoming calls and answer referral questionsAccepts incoming calls and answers questions regarding referrals, if necessary.
Day to day
receive referrals, arrange evaluations, review charts, and obtain financial informationReceives referrals and arranges evaluations; reviews chart; obtains financial information as necessary from chart.
Day to day
assess patient suitability for hospitalizationAssesses patient's suitability for hospitalization.
Day to day
interview patient and family to gather information and determine special needsInterviews patient and family to gather information and determine special needs.
Day to day
present potential patients for approval at admission screeningAdheres to admission criteria; presents potential patients for approval at admission screening.
Day to day
coordinate business and medical information with facility departments prior to admissionCoordinates business and medical information with facility departments prior to patient admission.
Day to day
coordinate pertinent data with admitting office personnel and interpret facility policies to patient and family
Day to day
schedule daily activities to ensure maximum market penetration of territoryDemonstrates flexibility in scheduling daily activities to ensure maximum market penetration of territory.
Day to day
exhibit at conferences and sales/marketing eventsExhibits at conferences and/or sales/marketing events to inform health care providers and the community of the DHS.
Day to day
reinforce awareness and understanding of long term acute care and Dubuis HospitalReinforces awareness and understanding of long term acute care and Dubuis Hospital among the medical community and general public.
Day to day
participate in community activities promoting the hospitalParticipates in community activities, promoting the hospital.
Day to day
identify customers and call referral sources including payersIdentifies customers and makes calls to appropriate referral sources including payer.
Day to day
make daily contacts with area hospitals regarding vacancies via fax/phoneMakes daily contacts with area hospitals re: vacancies via fax/phone.
Day to day
generate monthly report of contactsGenerates monthly report of contacts.
Hours stated
5 Days - 8 Hours
Details
Level II Trauma Center in the Coastal BendIt is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.
Details
teaching facility affiliated with Texas A&M University System Health and Science Center College of MedicineA teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
Details
Accredited Chest Pain CenterAccredited Chest Pain Center
Details
Accredited Joint Commission Stroke TeamAccredited Joint Commission Stroke Team
The workplace
CHRISTUS Health
Health system employer
Address
600 Elizabeth Street, Corpus Christi, TX, 78404
Workplace: CHRISTUS Spohn Hospital Corpus Christi Shoreline.
CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.
The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites
A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
Accredited Chest Pain Center
Accredited Joint Commission Stroke Team
Summary
Using discretion and independent judgment, the Clinical Liaison serves as the primary liaison to designated health care facilities, maintaining communication and performing on-site patient evaluations. The Clinical Liaison is actively involved in Marketing by one-to-one contacts and professional education. This position does require interaction with adult and geriatric patients. Age-specific experience and/or special training and/or expertise is required to serve this population. The Clinical Liaison shall meet criteria as outlined in the departmental competency shills check list. Involves provision of patient care/service to older adolescent, young adult, adult, and geriatric patients.
Responsibilities
Communications
Demonstrates positive, informative interaction with ancillary departments, co-workers, and physicians.
Demonstrates positive informative interaction with patients and families.
Demonstrates positive informative interaction with health care professionals and potential referral sources.
Uses effective, proper telephone communication during telemarketing calls, family and patient contact.
Serves as a multi-disciplinary resource person for customers while displaying professionalism and maintaining confidentiality.
Presents evaluations at daily interdisciplinary admissions team meetings and as needed complete and informative
Admission Referrals
Initiates most of the Interdisciplinary Admission assessment once the patient is deemed appropriate for admission.
Works in collaboration with the Business Office personnel, ensures all necessary pre-admission paperwork, insurance verifications and other matters are completed prior to admission.
Accepts incoming calls and answers questions regarding referrals, if necessary.
Receives referrals and arranges evaluations; reviews chart; obtains financial information as necessary from chart.
Assesses patient's suitability for hospitalization.
Interviews patient and family to gather information and determine special needs.
Adheres to admission criteria; presents potential patients for approval at admission screening.
Coordinates business and medical information with facility departments prior to patient admission.
Coordinates pertinent data with admitting office personnel; interprets relevant facility policies to patient and family (ex. Financial information, patient handbook.)
Market Contacts
Demonstrates flexibility in scheduling daily activities to ensure maximum market penetration of territory.
Exhibits at conferences and/or sales/marketing events to inform health care providers and the community of the DHS.
Reinforces awareness and understanding of long term acute care and Dubuis Hospital among the medical community and general public.
Participates in community activities, promoting the hospital.
Identifies customers and makes calls to appropriate referral sources including payer.
Makes daily contacts with area hospitals re: vacancies via fax/phone.
Generates monthly report of contacts.
Market Research
Designs and generates reports relative to patient demographics, market share, and significant trends.
Conducts marketing research and analysis activities to ensure that the hospital is competitive in the marketplace, on a local, regional, and national basis.
Provides data for use in feasibility studies.
Provides data for use in strategic and operational planning for Dubuis Health System.
Other duties as assigned.
Requirements
Education/Skills
Graduate of an accredited school of nursing
Experience
Three to Five years experience in insurance, utilization review or case management preferred.
Requires the ability to work independently and to prioritize responsibilities; an outgoing personality, assertiveness, the ability to deal with various levels of clients; and effective verbal and written communication skills.
Licenses, Registrations, or Certifications
Current Texas State RN license
CPR (American Heart Association)
CCRN, Rehabilitation Certification or Critical Certification preferred
Work Schedule
5 Days - 8 Hours
Work Type
Full Time
What's around it?
CHRISTUS Spohn Hospital Corpus Christi Shoreline · Corpus Christi, TX
Neighborhoods+Nurses and other relocators most often land on the Southside—King’s Crossing and The Lakes—for newer builds, stronger schools, and a school-to-H-E-B-to-Target loop, or in the Bay Area north of Highway 358 on the south shore of Corpus Christi Bay, a roughly 41,500-resident mix of middle-class families and seniors in mostly 3-bedroom houses. Bayside/Ocean Drive (homes between Alameda and Ocean Drive, Del Mar and Ennis Joslin) is repeatedly called the nicest established bay-view strip. Flour Bluff sits minutes from NAS Corpus Christi and draws military families; Calallen and Northwest Crossing offer Calallen ISD and a quieter, country-adjacent feel at the cost of a longer drive; North Padre Island is canal homes, golf carts, and Whitecap Beach. Portland in San Patricio County and the growing London area (London ISD, larger lots) also come up constantly in local recommendations.
Nurses and other relocators most often land on the Southside—King’s Crossing and The Lakes—for newer builds, stronger schools, and a school-to-H-E-B-to-Target loop, or in the Bay Area north of Highway 358 on the south shore of Corpus Christi Bay, a roughly 41,500-resident mix of middle-class families and seniors in mostly 3-bedroom houses. Bayside/Ocean Drive (homes between Alameda and Ocean Drive, Del Mar and Ennis Joslin) is repeatedly called the nicest established bay-view strip.
Flour Bluff sits minutes from NAS Corpus Christi and draws military families; Calallen and Northwest Crossing offer Calallen ISD and a quieter, country-adjacent feel at the cost of a longer drive; North Padre Island is canal homes, golf carts, and Whitecap Beach. Portland in San Patricio County and the growing London area (London ISD, larger lots) also come up constantly in local recommendations.
Getting around+Typical one-way commute is about 17.6 minutes, but the city runs roughly 30 miles from Calallen to North Padre Island, so averages hide large swings by neighborhood. Daily driving rides SPID (Hwy 358), the JFK Causeway to the island, US-77, and Saratoga Boulevard; school traffic on SPID and Saratoga can stretch a short map drive, and island-to-mainland traffic is a standing complaint. Flour Bluff is about 5 minutes from NAS Corpus Christi; Calallen is about 25 minutes to the base. Transit Score is 27 and Walk Score 40—the bus does not cover the city well, so a car is the real system; these sources do not name hospital campuses, parking, or hospital-specific routes.
Typical one-way commute is about 17.6 minutes, but the city runs roughly 30 miles from Calallen to North Padre Island, so averages hide large swings by neighborhood. Daily driving rides SPID (Hwy 358), the JFK Causeway to the island, US-77, and Saratoga Boulevard; school traffic on SPID and Saratoga can stretch a short map drive, and island-to-mainland traffic is a standing complaint.
Flour Bluff is about 5 minutes from NAS Corpus Christi; Calallen is about 25 minutes to the base. Transit Score is 27 and Walk Score 40—the bus does not cover the city well, so a car is the real system; these sources do not name hospital campuses, parking, or hospital-specific routes.
Outdoors+Free or cheap outdoor life centers on the downtown Bayfront for walking and jogging, Cole Park with paths, a fishing pier, and a playground, plus North Beach, North Packery Beach, and Mustang Island. Padre Island National Seashore is the wild stretch: a long undeveloped barrier island with a small vehicle fee and seasonal sea turtle releases. Hans and Pat Suter Wildlife Refuge and Oso Bay Wetlands Preserve cover trails, boardwalks, and birding; the South Texas Botanical Garden & Nature Center is the planted counterpart. Conquer the Coast is the annual all-ages bike ride, Run the Runway is a 5K on the airport runway, and fishing and windsurfing are year-round defaults.
Free or cheap outdoor life centers on the downtown Bayfront for walking and jogging, Cole Park with paths, a fishing pier, and a playground, plus North Beach, North Packery Beach, and Mustang Island. Padre Island National Seashore is the wild stretch: a long undeveloped barrier island with a small vehicle fee and seasonal sea turtle releases.
Hans and Pat Suter Wildlife Refuge and Oso Bay Wetlands Preserve cover trails, boardwalks, and birding; the South Texas Botanical Garden & Nature Center is the planted counterpart. Conquer the Coast is the annual all-ages bike ride, Run the Runway is a 5K on the airport runway, and fishing and windsurfing are year-round defaults.
Check the commute at your shift’s start and end, upfront housing costs, and whether moving assistance must be repaid if you leave.
Living in Corpus Christi
Corpus Christi stretches about 30 miles from Calallen to North Padre Island: Gulf beaches and bayfront parks on one side, refineries and hurricane insurance on the other. Southside (King’s Crossing, The Lakes) and the Bay Area north of Hwy 358 fit most nurses who want H-E-B, Target, and an ~18-minute city commute; Calallen and London trade drive time for top-rated ISDs; Flour Bluff sits minutes from NAS; the Island means canal homes and Whitecap via the JFK Causeway. Weekends run to Cole Park, Padre Island National Seashore, the USS Lexington, and Water Street Oyster Bar. A car is non-negotiable given a Transit Score of 27, and some Gulf beaches are state highways you can drive on. Expect sticky summers, bugs, thin transit, uneven schools, refinery air, and occasional Stage II drought rules—choose the neighborhood before you sign.
