Care Manager, RN (Remote)

At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too.

If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together!

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We are looking for a committed and empathetic individual to join our team as a Care Manager. This vital role involves coordinating care for adults with behavioral health needs alongside their medical treatment. The Care Manager plays a crucial role in achieving company goals of improving patient health outcomes, reducing avoidable emergency department and inpatient utilization and ensuring seamless transitions in care from facility to home to prevent readmissions.

The ideal candidate will have a solid background in nursing with a focus on medical and behavioral health and possess outstanding communication and organizational abilities.

What is your superpower?

Perform comprehensive assessments of patients' behavioral health and medical needs. Remove barriers to engaging in health care services to ensure medication and treatment adherence. Create personalized care plans in collaboration with patients, their caregivers, and healthcare providers.

Oversee and coordinate the execution of care plans to ensure they achieve the patients' goals and objectives. Perform comprehensive medication reconciliation by collecting and reviewing medication histories, identifying discrepancies, and ensuring accurate documentation to enhance patient safety during care transitions. Educate patients on health conditions, treatment options, and self-management strategies.

Advocate for patients to ensure they access appropriate medical and behavioral health services in a timely manner. Work with interdisciplinary teams, including psychiatrists, nurse practitioners, licensed clinical social workers, and field workers to enhance patient care outcomes. Regularly monitor and evaluate patient progress, adjusting care plans as needed.

Maintain precise and current documentation of patient interactions and interventions. Engage in case conferences, team meetings, and quality improvement initiatives. Participate in daily huddle meetings.

What we are seeking

Current Registered Nurse (RN) licensure in Texas, Florida, or any multi-state compact jurisdiction. At least 3 years of experience in behavioral health or medical case management. Strong understanding of behavioral health conditions, treatments, and evidence-based practices.

Strong understanding of chronic medical conditions in adults that lead to ED and inpatient hospital presentations, and interventions to prevent those hospital presentations. Excellent assessment, interpersonal, and communication skills. Ability to work independently and collaboratively within a multidisciplinary team.

Proficiency in electronic health records (EHR) and other healthcare technologies. Dedication to patient-centered care and advocacy.

Preferred

Qualifications

Certification in Case Management (CCM) or a similar credential. Experience working with diverse populations and an understanding of cultural considerations in healthcare. Knowledge of community resources and support services for patients with behavioral health and complex medical needs. Prior experience in a hospital, outpatient clinic, or community health setting. Bilingual in Spanish-English or Haitian Creole-English with strong verbal and written communication skills in both languages.

This role is fully remote. Physical requirements include the ability to use a computer. Minimal travel, up to 10% anticipated.

What we offer

Retirement savings plan (401k) Plan up to 3.5% company match Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance) Paid vacation Paid sick leave 9 paid holidays throughout the