Case Management Coordinator

Job Title: Case Management Plant City (Hillsborough) or Lakeland (POLK)

Job Location: Candidate must be located in Plant City or Lakeland only. Field work job

Schedule

M-F 8am-5pm

Pay Rate: $ 36/hr

Contract: 3months

Skills needed

• Case management experience

• Bilingual Spanish and English (reading, writing, speaking)

• Training will be conducted remotely via Microsoft Teams.

• Candidate will travel approximately 75% of the time within the region seeing members at home, in assisted living facilities and nursing homes.

About Company

Since its Founded in 1996, CTC began as an IT organization and has evolved over nearly 30 years into a multidisciplinary solutions partner. CTC took our expertise to the next level by adding healthcare staffing and technology, forming CTC Medisource. CTC Medisource is a reliable partner that assists healthcare organizations in sourcing quality talent to improve the patient experience, scale the workforce, and increase operational performance. Headquartered in Detroit, Michigan, with a global team of more than 2,000 professionals, we bring deep expertise across Healthcare Staffing, AI & ML, Enterprise Applications, Digital Health, Managed Services, and Business Services.

Duties

• Coordinates case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.

• Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. Conducts comprehensive evaluation of members using care management tools and information/data review.

• Coordinates and implements assigned care plan activities and monitors care plan progress.

• Conducts multidisciplinary review to achieve optimal outcomes.

• Identifies and escalates quality of care issues through established channels.

• Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.

• Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

• Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.

• Helps member actively and knowledgeably participate with their provider in healthcare decision-making.

• Monitoring, Evaluation and Documentation of Care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Experience

• Case Management experience required.

• Long Term Care experience preferred.

• Microsoft Office experience required: Excel, Teams, Outlook.

• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment.

• Effective communication skills, both verbal and written.

Education

Bachelor’s degree in social work or related field required. No Nurses.

• This job can be searched as Healthcare Consultant or Case manager or Long-term care coordinator, Care Coordinator , Care Manager (Non-RN focused), Case Worker, Health service coordinator .

Pay: $36.00 per hour

Benefits

• Dental insurance

• Vision insurance

Education

• Bachelor's (Required)

Experience

• Case management: 2 years (Required)

Language

• Bilingual (Spanish, English) (Required)

Work Location: In person