Med Surg Nurse Manager

• Position Type: Full-Time

Position summary

The MedSurg Nurse Manager provides clinical and operational leadership and is accountable for the overall operation of the Medical-Surgical Department. This position oversees patient care, staffing, employee performance, regulatory compliance, quality improvement, patient safety, and staff development. The manager maintains a visible presence within the department, collaborates with physicians and other departments, and remains clinically engaged to support patient care and department operations when necessary.

Essential duties and responsibilities

• Directs and manages daily clinical and operational activities of the Medical-Surgical Department.

• Ensures safe, appropriate, and effective nursing care for Medical-Surgical patients.

• Serves as a clinical resource and maintains an active and visible leadership presence within the department.

• Develops staff schedules and monitors staffing, patient acuity, overtime, attendance, productivity, and appropriate use of department resources.

• Assists with direct patient care and staffing when necessary to maintain safe department operations.

• Participates in recruitment, interviewing, orientation, staff development, performance evaluations, coaching, counseling, and retention of department employees.

• Establishes expectations for employee performance, attendance, conduct, documentation, and patient care and addresses concerns in collaboration with the Chief Nursing Officer and Human Resources as appropriate.

• Ensures employee education, competencies, certifications, and required training remain current.

• Ensures nursing care, documentation, and department practices comply with hospital policies, professional standards, CMS Conditions of Participation, Critical Access Hospital requirements, and other applicable regulations.

• Participates in quality assurance, performance improvement, patient safety activities, incident review, regulatory surveys, and corrective action when indicated.

• Collaborates with physicians, Case Management, ancillary departments, nursing leadership, patients, and families to coordinate care and address concerns.

• Assists with development and review of nursing policies, procedures, standards of care, and department workflows.

• Participates in nursing leadership meetings, hospital committees, and organizational initiatives as assigned.

• Assists with department budgeting and monitors staffing, supply, and equipment resources.

• Performs other duties as assigned.

Qualifications

• Graduate of an accredited school of nursing.

• Current Registered Nurse license in Arkansas or current multistate license with privilege to practice in Arkansas.

• Current BLS and ACLS certifications.

• Current PALS certification or must obtain within six months of hire.

• Minimum of three years of acute-care nursing experience required, with Medical-Surgical experience strongly preferred.

• Previous charge nurse, supervisory, or nursing leadership experience strongly preferred.

• Strong clinical judgment, leadership, communication, organizational, critical-thinking, and problem-solving skills.

• Knowledge of patient safety, quality improvement, nursing standards, and applicable regulatory requirements.

• Proficiency with electronic medical records and standard computer applications used for communication, documentation, scheduling, data tracking, and department management.

• Ability to effectively manage multiple priorities and work collaboratively with physicians, staff, leadership, patients, families, and other departments.

Working conditions and physical requirements

• Must be capable of standing and walking for extended periods, assisting with patient care, and responding to emergency situations.

• Schedule is based on department and hospital operational needs and may require availability outside normal working hours for staffing, clinical, or operational concerns.

• Must participate in leadership or administrative call responsibilities as assigned.

• May provide direct patient care or assist with staffing when necessary to maintain safe department operations.

Mission alignment

The MedSurg Nurse Manager will uphold Bradley County Medical Center’s mission, “To provide superior care to every patient every time.”

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities or duties. Bradley County Medical Center reserves the right to modify responsibilities based on organizational and patient care needs.