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Service Coordinator RN

University Health

San Antonio, Texas

Patient Case Managers & Advocates · Nurse Case Managers

Posted Aug 11

Shift
Days
Unit
Patient Case Managers & Advocates

What the listing says

Role

Schedule
Days
Term
Permanent
Setting
Case Management
Accepts
RN

Ratio not posted. Ask in the interview.

Pay

About this role

Overview

Becoming a Nurse at University Health is a great way to step up and be there for the people of South Texas. They look up to us, and as a Nurse at UH, we’ll look to you to help carry out this mission in an environment that has been designated, and redesignated, as a Magnet Health Organization by the American Nurse Credentialing Center (ANCC) for more than a decade. From your first day, you’ll be hands on with our patients while gaining valuable experience, earning excellent benefits and making a real impact on people’s lives.

Full Time

Read the full posting

Level

Travel: Minimal (if any) Salary: $63K-$96K

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Success Profile

What does it take to build a successful Service Coordinator RN? career at University Health? Take a look the top qualities we’re after and see if you have the right mix.

Collaborative Compassionate Empathetic Problem-solver Detail-oriented Strong Communicator At University Health, we are strongly committed to quality, compassion and innovation in everything we do here and in our community. This is a great place to be exposed to many different types of patients, procedures and disease processes.

  • Lourdes Tuliao,

Acute Care Nurse

Learn more about what it means to be a nurse at University Health

Benefits

We believe in taking care of those who care for our community and provide each of our health care professionals with the benefits they need to thrive in all aspects of their lives.

Rewards

Learn about our rewards.

Healthcare

Medical: Excellent coverage for individuals and families with very low premiums and co-pays, and ZERO co-pays for medications filled at University Health. Dental, vision, pet insurance, flexible and health spending accounts.

Paid Time Off (PTO)

Generous accrual rates that start on day one.

Retirement

We offer both a 457(b) and 403(b) deferred compensation programs.

Education Reimbursement

Including college tuition reimbursement up to $600 per semester, continuing education up to $400 and certification reimbursement.

Life and Disability

Basic life paid by University Health, with optional plans for life and disability insurance.

Health and Wellness

Employee discounts, including gym memberships, employee health clinic, healing arts program, community events.

Responsibilities Job Type | Day Shift Category | Nursing Job Schedule | Full Time Department | Service Coord STAR+PLUS - CFHP

Position summary/responsibilities

The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs.

Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests

Education/experience

Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred

Licensure/ certification

A current, unrestricted license to practice professional nursing issued by the State of Texas is required 12238 Silicon Drive, San Antonio, TX, United States

Sourced from a public job board.

Requirements

  • Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred
  • A current, unrestricted license to practice professional nursing issued by the State of Texas is required
  • 12238 Silicon Drive, San Antonio, TX, United States

Place

City
San Antonio, Texas
Median rent
$1,324/mo

rent and tenant-paid utilities · Census ACS 2024

Local household income
$65,056/yr

all local households, not nurse pay · Census ACS 2024

Metro price level
5% below the national average

San Antonio area index 94.7, where 100 is the national average.

San Antonio blends rich Tex-Mex culture, historic missions, and a laid-back river city feel. The famous River Walk winds through downtown, while the Pearl District offers trendy dining and lofts. With no state income tax, major hospital systems, and warm weather year-round, it's an affordable, welcoming spot for nurses seeking authentic South Texas charm.

Map showing the location of San Antonio, TX
Approximate location in San Antonio, TX. · © Mapbox © OpenStreetMap· Open the live map

Cost figures from U.S. Bureau of Economic Analysis · 2024 metro Regional Price Parities.

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About the employer

University Health
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