Case Manager RN I - Special Needs

About the Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences.

Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

The RN Case Manager is a registered nurse responsible for coordinating the care and services for an assigned unit-based patient population. The Case Manager promotes quality of care, supports effective resource utilization, and facilitates the patient's progression of care to proactively plan for the patient's safe and timely discharge to the most appropriate level of care. The Case Manager serves as the key resource for the patient's multi-disciplinary care team and works collaboratively with all members of the patient's health care team and patient representatives to achieve desired clinical, financial and quality outcomes.

The Case Manager analyzes current systems and variances to prevent delays and identify opportunities for improvement. This position reports to the Manager, Case Manager or Director. Case Management is collaborative process, which assesses, collaborates, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual's health needs through communications and available resources to promote quality, cost-effective outcomes.

All Case Manager activities will be patient centered, proactive, require on-going assessment of needs, evaluation of resources, and education as needed. The Case Manager is responsible for presenting options in an unbiased manner and meeting compliance with HIPPA. Advocacy and education are at the heart of all activities focusing on providing the best possible clinical outcomes.

Case Management activates its processes to secure the right service to the right patient at the right time at the right level of care.

• Maintaining safe, high-quality patient care and ensuring timely coordination of services.

• Oversee caseload management, follow-up, and the ability to effectively address patients complex needs.

• Manage and maitain appropriate caseloads, support continuity of care, improve care coordination, and ensure patients receive the appropriate resources and follow-up in a timely manner.

Benefits

• Generous time off, tuition assistance, and comprehensive benefits

• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience

• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#STC

Schedule

4 "10" hour shifts, with Tuesday off. 7:30a - 6p and 8a - 6:30p hours to be worked.

Education Requirements

• 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree

• Completes and maintains all competencies and trainings as required for role.

Experience

• Relevant Experience

Certification and Licensure

• PA Registered Nurse License

Required Skills

• Computer Skills to include use and navigation

• Excellent Communications Skills

• Excellent Interpersonal Skills

• Microsoft Office Applications