Clinical Care Manager

Are you seeking a professionally rewarding opportunity in one of the fastest-growing sectors of healthcare? If you're passionate about making a meaningful impact on people's lives while advancing your career, look no further. We are Synergy HomeCare of Westchester , a renowned leader in the home healthcare industry. We invite you to harness your energy and expertise within this dynamic and entrepreneurial environment, where you can become an integral part of our compassionate, highly skilled team dedicated to delivering the highest quality care to our valued clients.

At Synergy HomeCare, we are committed to providing exceptional home care services. Our mission is to improve the lives of those we serve, and we are seeking a Full-Time Clinical Care Manager (RN) to join our team. As a Clinical Care Manager for our Licensed Home Care Service agency, you will play a crucial role in ensuring the delivery of high-quality home care services in compliance with the regulations set by the New York State Department of Health.

This full-time position combines clinical expertise with managerial responsibilities, overseeing various aspects of patient care, caregiver competency, and documentation. This role is vital to the continued growth of Synergy HomeCare and will help shape how we interrelate with our Caregivers and other senior-focused agencies.

Key Responsibilities

Ensures the quality of patient care and service by using specialized knowledge and judgment to ensure that professional standards are in compliance with applicable State Practice Acts and Agency policies.

• Coordinates with home office staff to ensure the appropriate assignment of personnel to meet the specific needs of an individual client.

• Builds and maintains relationships with clients, community agencies, and professional organizations.

• Maintains compliance with all agency clinical and administrative policies, procedures, and regulatory requirements.

• Knows and interprets community resources available for continuity of patient care.

• Investigates problems, irregularities, policy violations, and other reportable events implementing the appropriate corrective action and follow-up.

• Schedules and conducts initial nursing assessments for new patients.

• Performs reassessments as required to determine the ongoing needs of patients.

• Conducts Home Health Aide (HHA) supervisory visits in accordance with agency policies.

• Ensures caregivers are providing care in accordance with patient’s care plan.

• Investigates and follows up on incidents or clinical issues.

• Collaborates with the office team to address and resolve concerns.

• Completes all required nursing documentation associated with patient visits.

• Submits medical orders, interim orders, incidents, accidents, and orientations, as necessary.

• Develops, updates, and maintains comprehensive patient care plans.

• Ensures care plans accurately reflect the patient’s ongoing needs.

• Coordinates with the office team to ensure seamless communication and implementation of patient care plans.

• Provides necessary information for scheduling and coordination of services.

• Spends a significant amount of time visiting patient’s homes and medical centers.

• Monitors the delivery of care and addresses concerns in real-time.

• Promotes Agency to the community, participating in community programs with other professionals when necessary.

• Provides orientation, in-service education, and additional training for Home Health Aides, Registered Nurses, and Professional Staff Personnel.

• Ability to work on a part-time/per diem basis.

• Other duties as assigned by supervisor.

Qualifications

Current RN license in good standing.

• BSN/MSN.

• Minimum (2) two years of recent and verifiable clinical and managerial experience within a Home Care setting.

• Cheerful personality and excellent communication skills.

• Willing to meet and speak with patients, their families, and their medical professionals to develop, update, and maintain proper care plan.

• Strong assessment and organizational skills.

• Prior supervisory experience with field staff, and experience with clinical oversight, monitoring quality assurance, and overall case management.

• Demonstrated successful track record of working independently.

• Ambition to grow and advance beyond current position.

• Solid communication and PC skills.

What We Offer

Competitive Package: An attractive salary commensurate with your experience.

• Career Advancement: Opportunities for professional growth and development within a thriving healthcare sector.

• Impactful Work: The chance to make a meaningful difference in people's lives and contribute to the expansion of an essential service.

If you are a dedicated and ambitious professional eager to take on a pivotal role within a compassionate team, we encourage you to apply.

Application Process

To apply, please submit your resume and a cover letter detailing your relevant experience, accomplishments, and why you are the ideal candidate for this role.

Join us at Synergy HomeCare of Westchester and help us realize our mission of enhancing lives through exceptional care while building a prosperous and rewarding career.

Synergy HomeCare of Westchester is committed to diversity and equal opportunities. We welcome candidates from all backgrounds and experience levels. All qualified applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.