Ancillary Clinical Coordinator - Dr. Maiella

Travel between the following locations is required: Southeast, Ridgewood, Grayson and Schertz.

Key

Responsibilities

• Serve as the primary point of contact for patients regarding ancillary services.

• Schedule and coordinate appointments for diagnostic tests and procedures, referrals and add ons.

• Communicate effectively with patients, families, and healthcare providers to ensure understanding of services and procedures.

• Maintain accurate patient records and documentation related to ancillary services.

• Assist patients with insurance verification and authorization processes.

• Collaborate with clinical staff to ensure timely and efficient patient care.

• Address patient inquiries and concerns in a professional and compassionate manner.

• Monitor and follow up on patient referrals to ancillary services.

• Coordinates medical materials required for patient visit

• Prepares patient exam rooms and cleans rooms

• Escorts and rooms patient to exam room.

• Responsible for checking patients in and out.

• Obtains and records vitals (blood pressure, pulse, temperature, and weight)

• Prepares patient injection site for physician/providers

• Accurately data enters new patient information in to electronic medical records (EMR) file.

• Enters surgical/clinical charges into practice management system.

• Updates patient charge sheet to ensure all services and DME are included.

• Accurately scans documents into EMR system.

• Fulfills medical records request on behalf of patient to include outside physician offices, insurance companies, worker’s compensation adjustors, etc.

• Retrieve dictation for patient chart on a daily basis.

• Monitors and works “Hold” buckets on dashboard.

• Works “Claims worklist” and dashboard on a daily basis.

• Answers and documents patient phone calls, refill messages and has them signed off by physician.

• Ensures regulatory compliance and reports any quality issues as they arise.

• Interacts with various department representatives in the group, insurance companies, and worker’s compensation adjustors.

Requirements

Skills and

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or related field is a plus.

• Previous experience in a healthcare setting, preferably in patient coordination or support roles.

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Proficient in using electronic health record (EHR) systems and other healthcare software.

• Ability to work collaboratively in a team-oriented environment.

• Compassionate and patient-focused approach to care.

• Requires reliable and predictable attendance

We are an equal opportunity employer and welcome applications from all qualified individuals.

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