On Site Telephone Triage

*Experienced Medical Assistants — Ready to Step Out of the Exam Room?*

• *On Site Telephone Triage Coordinator (MA)*
• *Arizona Center for Hand to Shoulder Surgery (ACHSS)*
• In-Person | Central Phoenix, Arizona | Full-Time | *No Nights. No Weekends.*

If you’re an experienced MA who thrives on clinical decision-making, patient communication, and provider collaboration — this role was built for you.

Arizona Center for Hand to Shoulder Surgery is a respected trauma surgery specialty practice seeking a *On Site Telephone Triage Coordinator* to support post-op patients, triage urgent concerns, and serve as a trusted clinical resource. *Spanish-speaking MAs are a big plus.*

*Why You’ll Love This Role*

• No rooming, no vital rotations — *pure clinical triage*
• Direct collaboration with surgeons and clinical teams
• High-impact role supporting post-operative patients
• Stable weekday schedule in a specialty practice

*What You’ll Do*

• Triage urgent patient calls and clinical voicemails
• Support post-op and discharge-related concerns
• Handle medication refills and care coordination
• Document accurately in the EMR

*What We’re Looking For*

• Certified Medical Assistant with clinical experience
• Strong medical judgment and multitasking skills
• EMR experience required
• *Bilingual Spanish a plus*

*Schedule & Benefits*

• Monday–Friday, 8-hour shifts
• Medical, dental, vision, 401(k), PTO, EAP

*If you’re ready for a smarter MA role with better work-life balance, apply today.*

Job Type: Full-time

Application Question(s)

• Were you referred by anyone at our practice, or do you have a relative who currently works here? If yes, please include their name(s).

Work Location: In person