On Site Telephone Triage

Arizona Center for Hand to Shoulder Surgery

Phoenix, Arizona

Eligibility: Medical Assistants

Posted Feb 4

Pay: Not posted
Shift and hours: 8-⁠hour days5 shifts · 40 hours a week
Unit and setting: Clinic
Term: Permanent

What it pays

Benefits

Dental insurance
Health insurance
401(k)
Employee assistance program
Paid time off
Vision insurance
401k/Retirement
PTO

Pay isn’t listed.

Posted pay in Arizona

The role and schedule

Weekends: No weekends

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Original listing

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Experienced Medical Assistants — Ready to Step Out of the Exam Room?

On Site Telephone Triage Coordinator (MA) Arizona Center for Hand to Shoulder Surgery (ACHSS) In-Person | Central Phoenix, Arizona | Full-Time | No Nights. No Weekends.

If you’re an experienced MA who thrives on clinical decision-making, patient communication, and provider collaboration — this role was built for you.

Arizona Center for Hand to Shoulder Surgery is a respected trauma surgery specialty practice seeking a On Site Telephone Triage Coordinator to support post-op patients, triage urgent concerns, and serve as a trusted clinical resource. Spanish-speaking MAs are a big plus.

Why You’ll Love This Role

No rooming, no vital rotations — pure clinical triage*

Direct collaboration with surgeons and clinical teams
High-impact role supporting post-operative patients
Stable weekday schedule in a specialty practice

What You’ll Do

Triage urgent patient calls and clinical voicemails
Support post-op and discharge-related concerns
Handle medication refills and care coordination
Document accurately in the EMR

What We’re Looking For

Certified Medical Assistant with clinical experience
Strong medical judgment and multitasking skills
EMR experience required

Bilingual Spanish a plus*

Schedule & Benefits

Monday–Friday, 8-hour shifts
Medical, dental, vision, 401(k), PTO, EAP

If you’re ready for a smarter MA role with better work-life balance, apply today.

Job Type: Full-time

Application Question(s)

Were you referred by anyone at our practice, or do you have a relative who currently works here? If yes, please include their name(s).

Work Location: In person

What's around it?

In Phoenix, AZ

Phoenix, AZFrom Census ACS 2024.

Living costs about 3% above the US average

Median rent: $1,582/mo
Household income: $81,332/yr, all local households, not nurse pay

Life in Phoenix, AZ

NeighborhoodsNurses and young professionals who want to stay central often look at Uptown and Downtown Phoenix for a quicker dash to core-city jobs, or Downtown versus resort-oriented Scottsdale if they want something more walkable than a typical Valley suburb. North of the core, Desert View (population 70,611) draws active residents toward Sonoran Preserve and Cave Creek, while huge Paradise Valley Village (population 178,245) is packed with shopping and dining, suburban rather than walkable, and generally nicer and safer east of State Route 51—do not confuse it with the separate exclusive town of Paradise Valley. Camelback East feels homier with more to do; more affordable still-safe rungs include Deer Valley, west-side Goodyear, North Gateway (safer than 87% of Phoenix neighborhoods), and North and South Mountain Village.

Nurses and young professionals who want to stay central often look at Uptown and Downtown Phoenix for a quicker dash to core-city jobs, or Downtown versus resort-oriented Scottsdale if they want something more walkable than a typical Valley suburb. North of the core, Desert View (population 70,611) draws active residents toward Sonoran Preserve and Cave Creek, while huge Paradise Valley Village (population 178,245) is packed with shopping and dining, suburban rather than walkable, and generally nicer and safer east of State Route 51—do not confuse it with the separate exclusive town of Paradise Valley.

Camelback East feels homier with more to do; more affordable still-safe rungs include Deer Valley, west-side Goodyear, North Gateway (safer than 87% of Phoenix neighborhoods), and North and South Mountain Village.

Sources

As of Sep 11, 2026Source 1: facebook.com Source 2: reddit.com Source 3: niche.com Source 4: extraspace.com Source 5: danielleoutdoors.com

Getting aroundPhoenix is extremely spread out, so a car is treated as essential; the city is not walkable and public transportation is widely called inadequate. Traffic is one of the first cons people raise when comparing Phoenix, Scottsdale, and Paradise Valley. Uptown and Downtown are the usual advice if you want to stay central and make a quick dash toward core jobs, while most signature hikes still sit only 20–30 minutes from downtown. West-side suburbs such as Goodyear buy nicer neighborhoods and schools at the cost of a longer daily drive.

Phoenix is extremely spread out, so a car is treated as essential; the city is not walkable and public transportation is widely called inadequate. Traffic is one of the first cons people raise when comparing Phoenix, Scottsdale, and Paradise Valley.

Uptown and Downtown are the usual advice if you want to stay central and make a quick dash toward core jobs, while most signature hikes still sit only 20–30 minutes from downtown. West-side suburbs such as Goodyear buy nicer neighborhoods and schools at the cost of a longer daily drive.

Sources

As of Sep 11, 2026Source 1: facebook.com Source 2: reddit.com Source 3: danielleoutdoors.com Source 4: facebook.com Source 5: thehonestlocal.com

OutdoorsCamelback Mountain’s steep 2.5-mile summit hike is the iconic city-view workout; Papago Park’s Hole-in-the-Rock is the easy sunset; South Mountain Park and Preserve and Dobbins Lookout sit at Ahwatukee’s edge. The Desert Botanical Garden covers 140 acres and 4,000-plus cactus species; saguaros define the skyline, with more at Lost Dutchman State Park. Bike or paddle Tempe Town Lake (including Alberto Ríos’s six-mile granite-tile poem installation), run Sonoran Preserve, ride toward Cave Creek, float the Salt River, golf at Foothills Golf Club, visit Phoenix Zoo, or take a hot-air balloon over the Sonoran Desert. Plan trails for October–April or for dawn and dusk in summer; Sedona and Flagstaff are the standard cooler day trips.

Camelback Mountain’s steep 2.5-mile summit hike is the iconic city-view workout; Papago Park’s Hole-in-the-Rock is the easy sunset; South Mountain Park and Preserve and Dobbins Lookout sit at Ahwatukee’s edge. The Desert Botanical Garden covers 140 acres and 4,000-plus cactus species; saguaros define the skyline, with more at Lost Dutchman State Park.

Bike or paddle Tempe Town Lake (including Alberto Ríos’s six-mile granite-tile poem installation), run Sonoran Preserve, ride toward Cave Creek, float the Salt River, golf at Foothills Golf Club, visit Phoenix Zoo, or take a hot-air balloon over the Sonoran Desert. Plan trails for October–April or for dawn and dusk in summer; Sedona and Flagstaff are the standard cooler day trips.

Sources

As of Sep 11, 2026Source 1: extraspace.com Source 2: visitphoenix.com Source 3: danielleoutdoors.com Source 4: facebook.com Source 5: youtube.com Source 6: thehonestlocal.com

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Living in Phoenix

Phoenix, the Valley of the Sun, is a 1.6-million-person desert metro where Banner Health and Mayo Clinic sit beside saguaro parks 20–30 minutes from downtown. What is distinct is the outdoor calendar: Camelback Mountain’s 2.5-mile climb, Papago Park’s Hole-in-the-Rock, South Mountain’s Dobbins Lookout, Tempe Town Lake, and the 140-acre Desert Botanical Garden become weekend habits. Food is Sonoran—Fry Bread House, bacon-wrapped hot dogs, Barrio Café—with the Heard Museum, Musical Instrument Museum, and Phoenix Art Museum as heat-season refuges. Tradeoffs are blunt. June through September is brutal: hike at dawn, carry extra water, live indoors at midday. The city is not walkable, transit is thin, and a car plus traffic are non-negotiable. Downtown nightlife disappoints some; dust, air quality, and allergies bother others. Housing stretches from Deer Valley and Goodyear to pricier Ahwatukee Foothills and North Gateway; Paradise Valley Village east of SR 51 and Camelback East are the in-town suburban compromises. Mild January days around 68°F and 300-plus sunny days are why people stay.

AI area guide

Sources

As of 2026Source 1: thehonestlocal.com Source 2: camelbackmoving.com Source 3: niche.com Source 4: extraspace.com Source 5: visitphoenix.com Source 6: danielleoutdoors.com Source 7: misadventureswithandi.com Source 8: facebook.com Source 9: reddit.com Source 10: reddit.com

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What it pays

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Your fit

Questions to ask

Original listing

What You’ll Do

Schedule & Benefits

Application Question(s)

What's around it?

Phoenix, AZiFrom Census ACS 2024.

Life in Phoenix, AZ

Moving for this role?

Nurses on this role

Nurses on this role

Life in Phoenix, AZ

Moving for this role?

Nurses on this role

Phoenix, AZFrom Census ACS 2024.