Care Coordinator & Navigation Specialist

About the Program

Health Homes is an outreach program which engages clients (including pediatrics) in the community with health and social services to best meet their needs. Health Home (HH) Services are intensive services that coordinate care across several domains. The purpose is to coordinate clinical and social service expertise for high risk clients with complex chronic conditions, mental health challenges, substance use disorder issues, and/or long term service needs and supports.

Duties &

Responsibilities

Work as a member of a multidisciplinary Health Homes Team

Assist Program Coordinator to process referrals received from Lead Entities (North West Regional Council, Molina, Amerigroup, CHPW etc.)

Assist Program Coordinator and Care Coordinators in screening and generating referrals where appropriate

Assist Program Coordinator in ‘smart assignment’ of clients to Care Coordinators

Assist in engaging hard to reach clients, establishing rapport and making arrangements for Care Coordinators to have in person contacts;

Carry out pre-engagement activities with clients and schedule face to face appointments for Care Coordinators in the field

Engage with clients via telephone and mail out activities to secure and confirm appointments with Care Coordinators

Assist colleagues to obtain necessary consents and assist in identifying initial client objectives and goals identified at referral and during initial telephone outreach.

Assist Program Coordinator in preparation for site visits and audits

Education/

Experience

Education and

experience

Must meet one of the following criteria

Bachelors level degree in related mental health field with 2-years’ experience Behavioral Health Professional or Specialist – Mental Health Counsellor with Masters level degree in related field / Certified MH Counselor with Bachelors level degree in related field / Agency Affiliated Counsellor with Bachelors level degree in psychology

Registered Nurse, Nurse Practitioner, Licensed Practical Nurse

Social Worker – Masters or Bachelors in social work, human services or related field

Substance Use Disorder Professional

Schedule

Monday - Friday 8 am - 4:30 pm

Licensure/

Certifications

Washington state driver’s license

Current valid Washington driver’s license with acceptable driving record and $50,000 automobile liability insurance required.

First Aid and CPR certification Licensure related to qualifications listed above

Other Considerations

• DSHS background clearance including fingerprint
• Acceptable driving record
• $50,000 automobile liability insurance required
• Strong verbal and written communication skills
• Skilled with Microsoft Office Suite
• Ability to lift approximately 20-30 pounds and physically assist unsteady clients

Compensation

$22 - $25.50/hour Wages are determined by applicable industry experience, education, and certifications/licensure.

Benefits

Medical, dental, & vision plans Paid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees) Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time) Holiday pay, with 8 holidays observed Paid ‘Floating’ Holiday to be used on a day of choice Health Savings Account Health Reimbursement Arrangement Basic Life & AD&D insurance WA Paid Family Medical Leave Employee Assistance Program Pet Insurance Legal & IDShield Accident, Critical Illness, & Hospital Insurance 401K & matching up to 6% Life Insurance College savings plan Smart Connect KisX Perks at work Husk

Why Sunrise Services INC?

• An abundance of opportunity for growth and development
• Supportive, Team-driven culture
• Competitive benefits and Compensation plan
• Making a true difference in the community, and the lives of vulnerable individuals

To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.