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HHSC East Hawaii Region (Hilo Benioff Medical Center) workplace
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HHSC East Hawaii Region (Hilo Benioff Medical Center)

Community Hospital · Hilo, HI

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HHSC East Hawaii Region (Hilo Benioff Medical Center) workplace
1
open role, live count
3.4
Google rating

On the floor

What the day-to-day looks like

Setting
Community Hospital

The city

Living in Hilo, HI

Hilo sits on Hawaii's lush east side, where waterfalls and rainforest meet small-town island life. Nurses relocating here find a tight-knit community, slower pace, and proximity to medical facilities serving the Big Island's rural populations.

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Map showing the location of Hilo, HI
Hilo, HI on the map · © Mapbox © OpenStreetMap· Open the live map
State price level · Hawaii
10% above the national average
State index 110.0 (100 = national)
Median gross rent
$1,427/mo
rent and tenant-paid utilities
Median household income
$81,779/yr
all local households, not nurse pay

U.S. Bureau of Economic Analysis · 2024 Regional Price Parities · Census ACS 2024

Who they are

Hilo Benioff Medical Center (HBMC) is the largest facility within the Hawaii Health Systems Corporation (HHSC) and one of the largest employers in Hilo, Hawaii.

  • Community Hospital · Hilo
More about HHSC East Hawaii Region (Hilo Benioff Medical Center)

It operates as the flagship of the East Hawaii Region, which also includes Honoka'a Hospital and Skilled Nursing, Ka'u Hospital, and the Yukio Okutsu State Veterans Home. The medical center provides a broad range of services including emergency care, cancer care, cardiology, gastroenterology, general surgery, dermatology, plastic surgery, audiology, and primary and urgent care through affiliated East Hawaii Health Clinics. As a HHSC facility, it is part of Hawaii's public hospital system, serving the East Hawaii community with both inpatient and outpatient services. For nurses, HBMC offers opportunities in acute care settings such as its Medical Unit, where Registered Professional Nurses provide patient-centered care, collaborate with interdisciplinary teams, and may serve as Charge Nurse. The organization emphasizes high-quality, compassionate care delivery and patient education. Working here means practicing in a rural island community with unique cultural considerations and serving a diverse patient population across the Big Island.

The organization's mission, vision, and values are published on their website, emphasizing patient-centered care and community service. HBMC operates under the Hawaii Health Systems Corporation framework, reflecting a public mandate to provide accessible healthcare to the communities of East Hawaii. The job descriptions highlight values of compassion, interdisciplinary collaboration, patient safety, and quality outcomes.

Working here

Culture and working life

community-focusedinterdisciplinarypublic-health-systemcollaborativepurpose-drivenrural-islandstable-employmentmixed-management-culture

What to consider

Indeed reports an overall rating of 3.6 out of 5 stars based on 83 reviews. Detailed Indeed ratings show: Work-life balance 3.5/5, Pay and benefits 4.0/5, Job security and advancement 3.3/5, Management 3.3/5, and Culture 3.3/5. Employees highlighted fair pay, the ability to meet personal goals, and a clear sense of purpose as positive aspects. A Glassdoor review headline referenced a 'Shockingly Disrespectful' experience, suggesting some dissatisfaction with workplace treatment. Review topics from current and former employees in nursing roles (Nursing Assistant, Registered Nurse, RN-Emergency Room, Operating Room Technician) indicate mixed experiences with management and culture while appreciating compensation. Job titles represented in reviews include Nursing Assistant, Registered Nurse, Patient Access Representative, RN-Emergency Room, and Operating Room Technician.

The good

  • Fair pay for the job as highlighted by employee reviews (Pay and benefits rated 4.0/5 on Indeed)
  • One of the largest employers in Hilo, offering relative employment stability
  • Clear sense of purpose and meaningful community healthcare mission
  • Opportunities for professional growth including Charge Nurse and team leader roles
  • Interdisciplinary team collaboration in an acute care setting
  • Diverse clinical service lines providing varied nursing experience

The hard parts

  • Management rated below average at 3.3/5 on Indeed reviews
  • Workplace culture rated 3.3/5 on Indeed, with a Glassdoor review citing disrespectful treatment
  • Job security and advancement opportunities rated 3.3/5 on Indeed
  • Rural island location may present logistical and lifestyle challenges including limited local amenities and isolation from mainland resources

The reality check

Before you decide

Quick facts

Relationship
Direct employer
Roles last seen active
Jun 29, 2026
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Open roles

Current openings at HHSC East Hawaii Region (Hilo Benioff Medical Center)

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Registered Professional Nurse III, Medical Acute (Casual Hire)

$53/hr

HHSC East Hawaii Region (Hilo Benioff Medical Center) logoHHSC East Hawaii Region (Hilo Benioff Medical Center)

Hilo, HI

  • RN
  • Per diem
  • CMS 3-star hospital
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