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They also said physician credentialing was disorganized. The staff notes that followed are harder to sit with. A former counselor said pay lagged what peers made (secretaries earned more) and that hospital insurance quality was poor. People wrote about unrealistic staff-to-patient ratios, non-clinical staff deciding admissions, constant overtime, and chronic understaffing. After year two, one said security was cut and safety suffered. Staff who loved the opening mission said leadership stopped listening and the place spiraled after year one. The public review pile is about 84 deep and averages 2.8; 37% would recommend it. Compensation is scored around 3.0, work-life 2.7, career opportunity 2.6. Westborough Behavioral Healthcare Hospital and Heywood Healthcare also appear if you are comparing nearby. Devens itself gets called relatively safe, with parks and a community feel; housing, groceries, and day-to-day costs run high, transit is limited, and you will likely need a car.