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Presbyterian System Services

Employee Health Case Manager RN

Albuquerque, New Mexico

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RN

Posted Aug 31, 2026 · Last seen active Sep 1, 2026

What the listing says

Weekends, holidays, call
Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
Patient load & staffing
ancillary support staff, patients and ancillary support services to address care management issues for specific patients and disease processes. *Refers patients to appropriate inpatient

About this role

Show full description
Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00 Summary: Independently facilitates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the New Mexico Higher Education Department • EPIC electronic charting system Type of Opportunity: Full time FTE: 1.00 Job Exempt: Yes Work Shift: Days (United States of America) Responsibilities: *Identifies cases appropriate for case management. Educates providers and other PHS/PHP departments on case management services. Screens new referrals for case management appropriateness. *Conducts in-depth assessment which includes, but is not limited to, psychosocial, physical, medical, environmental and financial parameters. Advocates for members in caseload. *Formulates, implements, coordinates, monitors,, and evaluates strategies for patients and families collaboratively with member, families and health care team. Develops, documents and implements plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. *Actively participates in the development of clinical guidelines and pathways and incorporates processes into the role of case managers. *Educates providers on health management strategies which can reduce need for one-on-one case management services. Educate physicians, nurses, ancillary support staff, patients, and families regarding case management role. *Facilitates a team approach to the coordination and cost effective delivery to quality care and services across the continuum. Collaborates with physicians, care providers, and ancillary support services to address care management issues for specific patients and disease processes. *Refers patients to appropriate inpatient, outpatient, and community resources. *Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and patient satisfaction. Collects clinical path variance data that indicate potential areas for improvement of case and services provided within the system. Generates reports, which demonstrate efficacy through direct cost-savings and outcome measures. *Complies with Case management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers. *Performs other functions as required. Qualifications: Associates degree in Nursing, Business, or Health related field required. NM nursing license required. CPR certification. Five years of experience in clinical nursing with a minimum of three to five in case management, utilization management, quality assurance, home care, community health, or occupational health. CCM certification or within 3 years of hire. Computer knowledge to include Windows, word processing and database systems. Ability to analyze trends based on decision support systems. Business management skills to include, but not limited to, cost/benefit analysis, negotiation, & cost containment. Knowledge in referral coordination to community & private/public resources We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

Requirements

  • Computer operation
  • CPR Certification
  • Care plan evaluation
  • Nursing
  • Wellness program
  • Occupational health expertise
  • Database systems
  • Utilization review

About the employer

Presbyterian System Services
Hospital

Presbyterian System Services operates in Ruidoso, New Mexico (88345), providing healthcare services across multiple care settings including acute hospital care, ambulatory/outpatient services, and pediatric nursing. The system appears to offer nursing roles across the care continuum. Nursing roles at Presbyterian…

What reviewers appreciate

  • Structured nursing leadership team with clear roles and hierarchy (Nursing Director, RN Manager, Assistant Manager, Charge RN)
  • Culture explicitly promoting teamwork, professionalism, and mutual respect
  • Variety of nursing practice settings available including acute step-down, ambulatory triage, and pediatric care

What reviewers flag

  • Step-down unit manages high acuity patients, which may involve elevated clinical intensity and stress
  • Charge RN role combines supervisory duties with potential direct patient care, creating dual responsibilities
  • Ambulatory nursing roles require managing multiple functions simultaneously (walk-in triage, telephone triage, case management, PCP panel coordination)
teamworkprofessionalismmutual respectcompassionatefamily-centeredevidence-based

Living in Albuquerque, NM

Nestled in the high desert along the Rio Grande, Albuquerque blends Southwestern culture with a sunny, four-season climate. The Sandia Mountains frame the skyline to the east, while historic Old Town offers adobe architecture and local shops. A relaxed pace and diverse medical facilities make it an appealing option for nurses seeking a distinctive Southwestern lifestyle.

Map showing the location of Albuquerque, NM
Albuquerque, NM on the map · © Mapbox © OpenStreetMap· Open the live map
Metro price level · Albuquerque area
4% below the national average
BEA index 95.5 (100 = national)
Median gross rent
$1,145/mo
rent and tenant-paid utilities
Median household income
$68,317/yr
all local households, not nurse pay

U.S. Bureau of Economic Analysis · 2024 metro Regional Price Parities · Census ACS 2024

Browse open roles in Albuquerque

On your path

Case Management is a specialty you move into. Bedside years first. That experience is what gets you in.

Worth asking

The posting doesn’t answer these. Good ones to ask a recruiter or in the interview.

  • Can you walk me through the differentials?
  • What should I expect for shifts, weekly hours, holiday, call, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load and floating handled day to day?
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