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Position Summary
Under the supervision of the Patient Care Manager, the Nurse Case Manager serves our patients by utilizing principles of palliative care and holistic philosophy to provide care that reflects skilled nursing judgment, medical necessity, measurable patient caregiver, and reasonable goals.
Primary Responsibilities
Collaborates with the physician and Interdisciplinary Team to assess, plan, implement, and evaluate the plan of care for patients and their caregivers
Utilizes principles of palliative care and holistic philosophy to provide holistic care
Provides direct supervision of Hospice Aides during care delivery
Offers case management services to support patient care needs, ensuring alignment with care goals and treatment plans
Provides case management services to best benefit patients and caregivers
Care provided reflects compliance with federal and state regulations, along with Hospice Hawai’i’s policies and procedures
Documents all nursing and case management activities in accordance with hospice policies, procedures, and regulatory standards
Keeps the attending physician informed of changes in patient condition
Functions as primary nurse within the framework of an Interdisciplinary Team
Requests support services from other Interdisciplinary Team members as appropriate
Demonstrates good judgment in seeking and accepting guidance; facilitates clear and honest communication with other team members
Attends and actively participates in Interdisciplinary Team meetings and conferences
Maintains assigned productivity standards and manages a patient caseload as directed
Participates in assigned on-call rotations, including evenings, weekends, or holidays
Provides end-of-day report to the RN on-call at the end of each workday
Travels as required for patient/family care
Supports and participates in Quality Improvement, Performance Improvement, and Compliance initiatives in accordance with direction from the clinical leadership team
Attends required in-service education and professional development activities
Performs duties as assigned/required by the Patient Care Manager or Director of Clinical Operations
Knowledge And Skills Requirements
Ability to exercise sound, independent judgment in planning and providing care
Flexible and organized in planning
Skilled in providing holistic nursing care to patients and their families
Ability to identify and provide for the psychosocial needs of caregivers in concert with the other members of the Interdisciplinary Team
Ability to set priorities, research, problem-solve, and make independent decisions with minimal supervision by using logic to identify key facts, explore alternatives, and propose quality solutions within the scope of the job
Must be able to multi-task with the ability to meet multiple deadlines and possess strong organizational, planning, and follow-through skills
Excellent written and verbal communication skills as well as the ability to communicate clearly, concisely and effectively with all levels of individuals
Experience And Education Requirements
Valid Registered Nurse License in the State of Hawai’i
Bachelor of Science in Nursing (BSN) preferred
1 year of experience as a staff nurse in an acute hospital
Hospice and/or home health nursing experience preferred
Employment Requirements
A legally compliant background check
Drug screen & physical exam
Valid Driver’s License
TB clearance
CPR BLS Certification
Working Conditions
Generally, indoors in-patient homes or Hospice Hawai’i homes, nursing, and acute care facilities; may include outdoors in all types of weather
Work Location
This position is based in the field, requiring travel to patient homes, facilities, and offices throughout Oahu using a personal motor vehicle
Hours
Generally, Monday through Friday 8am-4:30pm
Position may require weekend, night, or holiday availability
Physical, Mental, and Communication Demands
Job requires frequent standing, walking, and sitting; ability to carry 25 pounds, push and pull 50 pounds, and occasional climbing, kneeling, and reaching
Must have capability for frequent speech in English for ordinary conversation and conversation on the telephone
Must have ability to hear clearly and good sight acuity for both near and far including good depth perception, color, and full field vision
Cognitive abilities must include ability to multitask projects and demands, handle stressful situations, and be a collaborative team member
Must demonstrate ability to think critically, effectively analyze problems and arrive at well-reasoned effective solutions, and then apply those solutions appropriately
Requires learning a number of policies and procedures
Must know how to follow safety instructions
Requires ability to write and do arithmetic
In addition to being able to fulfill the physical, mental, and communication demands listed above, must be able to follow safety instructions and demonstrate critical thinking
Salary
$93,000-$99,000 Annually
About Us
Navian Hawaii is a legacy kama'aina nonprofit hospice and palliative care organization deeply committed to serving our community. For more than 44 years, we have demonstrated compassion, dignity, and excellence in delivering care to individuals and families facing serious illness and end-of-life journeys. We proudly extend our services across Oahu as well as in-patient at our Kailua Home (closed for renovation, re-opening 2027).