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RN Telephone Triage (Work from Home)

TeamHealth logo

TeamHealth

Charleston, West Virginia

Shift
Evenings
Hours a week
20 hrs a week
Unit
Triage

Posted Jul 31 · 2 years of experience

Location

Charleston, West Virginia

Schedule and commitments

Evenings, 20 hours

Shift
Evenings
A week
20 hours
Weekends
Weekends required
Term
Per Diem
Orientation
3-week orientation

The work and the unit

Unit
Triage
Setting
Home Health

Pay and benefits

  • Bilingual pay incentive
  • 26-31 hours/week eligible for 65% of PTO

We don’t have a pay range for this role yet.

We can help you find the number.

Do you qualify?

License
Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
Experience
2+ years of RN experience
Also asks
Proficiency using computers and type a minimum of 25 wpm
Also asks
Excellent listening and comprehension skills to determine key information by patient

What's around it?

In Charleston, WV· © Mapbox © OpenStreetMap

Living costs about 11% below the US average

Median rent
$908/mo
Household income
$65,812/yr, all local households, not nurse pay

See Charleston, WV

From Census ACS 2024.

About this role

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28-Aug-2026

Remote RN Telephone Triage - $1000 Sign On Bonus!

Charleston, WV

External Job Description and Responsibilities

Are you looking for an exciting way to utilize your nursing skills and expertise to deliver quality nursing care in a remote setting? AccessNurse, where technology meets compassionate care, is looking for professional nurses & offering flexibility, balance and a modern work environment.

AccessNurse-TeamHealth is the premier medical call center, delivering 24/7 telephone nurse triage, answering services and health information services to hospitals, physician offices, and insurance plans across the country. We serve more than 20,000 clinicians and practices along with healthcare systems, health plans, and federally qualified health centers across the country. From day one, you’ll work from home using advanced evidence-based clinical decision tools to help patients get the right level of care at the right time.

Why Nurses Love This Role

  • 100% remote- work from home
  • No bedside lifting or hospital burn out
  • The variety of scheduling options
  • Competitive Pay + excellent benefits
  • Supportive, collaborative team culture
  • Paid training & equipment is provided
  • Opportunities for bilingual pay incentive

As a Telephone Triage RN, you’ll use clinical expertise and technology to guide patients across the lifespan & determine the best way to address their medical issues and concerns over the phone:

**You will:**

  • Assess symptoms using physician-developed clinical algorithms
  • Deliver & document health education to assist patients in managing their symptoms when indicated
  • Assist in getting patients to the appropriate level of care (e.g. home care, an office visit, emergency room)
  • Consult with physicians as needed

**Multiple Shift Options Available: Full Time, Part-Time (20hrs +), Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +)**

_\*Weekends and holidays are required_

_#LI-remote #LI-TA_

Requirements

  • Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
  • 2+ years of RN experience
  • Proficiency using computers and type a minimum of 25 wpm
  • Excellent listening and comprehension skills to determine key information by patient

**Remote Workstation / HIPAA Requirements**

  • Must have a high-speed internet connection
  • Workstation must be in a room where door can be locked
  • Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
  • Ability to handle confidential information; HIPAA compliance is mandatory

**Remote Training Schedule**

**Format:** Virtual (Zoom)

**Duration:** 3 weeks

**Attendance:** 100% attendance required

  • Week 1: October 12th – October 16th M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study
  • Week 2: October 19th – October 23rd M-F Live Zoom 10:00 am-2:00 pm EST then 4hrs/day of Self-Study
  • Week 3: October 26th – October 30th M-F Shift days/times with a preceptor will be discussed with education manager.

Job Benefits

  • Full-time opportunities available (26 hours+) 26 – 31 hours/week is eligible for 65% of PTO
  • Additional pay incentives/shift differentials
  • Hiring for afternoons, evenings, and weekends
  • Incentives for Bilingual Spanish Telephone Triage RNs!
  • Remote work schedule
  • Computer equipment provided
  • Paid training provided
  • Benefits package (full-time employees)
  • Career growth opportunities
  • $500 Employee Referral Bonus with no cap
  • $1000 Sign-On Bonus
  • Up to $34 per hour (Pay is based on the shift and position selected. A detailed pay breakdown will be discussed with your recruiter.)

Location

Remote

Working Level

Full-Time

Remote RN Telephone Triage - $1000 Sign On Bonus! \| TeamHealth

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How this role fits you

About the employer

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TeamHealth
Hiring organization

Worth asking

  • Can you walk me through base pay range?
  • What should I expect for holiday, call, and rotation?
More questions to ask
  • What ongoing unit support is included?
  • How are patient load, floating, and staffing support handled day to day?
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