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RN, Registered Nurse Patient Navigator Senior - Douglas Primary Family Med

Posted Sep 24 · Applications close Sep 24, 2027

License
RN license
Term
Permanent

Do you qualify?

Education
Associate degree in nursing (ADN) required
Experience
5 years of clinical experience as a Registered Nurse required
Experience
3 years of experience in clinical program coordination, quality management, case management, or clinical leadership roles required
Experience
Experience developing or maintaining clinical policies, protocols, and pathways required
Also asks
Demonstrated ability to lead program development, implementation, and performance evaluation required
Also asks
Knowledge of regulatory, accreditation, and quality standards applicable to clinical programs required
Also asks
Ability to analyze data, quality metrics, and outcomes to drive program improvement required
Also asks
Strong collaboration and communication skills with physicians, leadership, and interdisciplinary teams required
Also asks
Proficiency in electronic health records, data tracking tools, and reporting systems required
Also asks
Strong organizational, project management, and prioritization skills required
Also asks
Ability to work independently and manage multiple initiatives simultaneously required

Preferred

Education
Bachelor’s degree in nursing (BSN) preferred
Experience
Experience supporting specialty clinical programs or service lines preferred

The workplace

CHRISTUS Health System
Health system employer

Worth asking

  • Can you walk me through base pay range and differentials?
  • What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
More questions to ask
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
Build questions for this role

Your fit

Original listing

Posted on CHRISTUS Health System’s careers page.

Read full text

Summary

Responsible for the development, coordination, implementation, and ongoing management of assigned clinical programs across one or more specialty service lines. Provides clinical leadership and operational oversight to ensure program effectiveness, regulatory compliance, quality performance, and optimal patient outcomes. Collaborates with physicians, interdisciplinary teams, administration, and external partners to support evidence‑based practice, performance improvement, and strategic program growth. May support specialty programs such as stroke, oncology, transplant, trauma, cardiovascular services, or other designated clinical services.

Responsibilities

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Lead planning, development, implementation, and evaluation of assigned clinical programs.
  • Coordinate clinical, operational, and performance improvement activities to support program goals and outcomes.
  • Serve as a clinical liaison between physicians, nursing leadership, administration, and interdisciplinary teams.
  • Develop and maintain program policies, protocols, clinical pathways, and workflows aligned with evidence‑based guidelines.
  • Monitor program performance metrics, quality indicators, and outcome measures.
  • Prepare reports, dashboards, and analyses for internal leadership, committees, and external agencies as required.
  • Support regulatory compliance, accreditation readiness, and survey preparation activities.
  • Facilitate interdisciplinary collaboration to improve care delivery, patient outcomes, and operational efficiency.
  • Identify opportunities for process improvement and lead implementation of corrective actions.
  • Provide education, clinical guidance, and program support to staff and stakeholders.
  • Participate in strategic planning, program marketing, and growth initiatives as applicable.
  • Maintain accurate documentation and ensure adherence to organizational and regulatory requirements.

Requirements

Education/Skills

  • Associate degree in nursing (ADN) required
  • Bachelor’s degree in nursing (BSN) preferred

Experience

  • 5 years of clinical experience as a Registered Nurse required
  • 3 years of experience in clinical program coordination, quality management, case management, or clinical leadership roles required
  • Experience supporting specialty clinical programs or service lines preferred
  • Demonstrated ability to lead program development, implementation, and performance evaluation required
  • Knowledge of regulatory, accreditation, and quality standards applicable to clinical programs required
  • Ability to analyze data, quality metrics, and outcomes to drive program improvement required
  • Strong collaboration and communication skills with physicians, leadership, and interdisciplinary teams required
  • Experience developing or maintaining clinical policies, protocols, and pathways required
  • Proficiency in electronic health records, data tracking tools, and reporting systems required
  • Strong organizational, project management, and prioritization skills required
  • Ability to work independently and manage multiple initiatives simultaneously required

Licenses, Registrations, or Certifications

  • RN single or compact in the state of practice is required

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time

What's around it?

In Tyler, TX

Tyler, TXFrom Census ACS 2024.

Living costs about 8% below the US average

Median rent
$1,252/mo
Household income
$67,486/yr, all local households, not nurse pay

See Tyler, TX

Nurses on this role

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