Director of Patient Care Services (Hospice)

About Anchor Health

Anchor Health has proudly served Northern California communities for years, offering compassionate and high-quality hospice and pediatric care. Our mission is to support not only our patients and families but also the dedicated professionals who make our work possible.

Position Overview

We are seeking a compassionate and experienced Director of Patient Care Services (DPCS) to lead our hospice clinical operations. This key leadership role is ideal for a Registered Nurse with strong hospice or palliative care experience and a heart for end-of-life care.

The DPCS ensures exceptional care quality, regulatory compliance, and team coordination while supporting patients, families, and staff in a meaningful way.

Key Responsibilities

Clinical Leadership: Direct the delivery of hospice services in compliance with state, federal, and internal standards.

Team Management: Recruit, train, supervise, and mentor clinical staff including RNs, LVNs, social workers, and home health aides.

Care Coordination: Guide the interdisciplinary team in developing and executing personalized care plans.

Regulatory Compliance: Ensure adherence to Medicare/Medicaid requirements and accreditation standards; manage audits and documentation.

Quality Improvement: Drive initiatives to enhance patient outcomes and care quality.

Budget Oversight: Manage clinical budgets and monitor resource utilization effectively.

Family Support: Serve as a compassionate liaison for patients’ families, offering clear communication and emotional support.

Cross-Department Collaboration: Partner with social services, spiritual care, and admin teams to provide holistic care.

After-Hours Protocol: Develop and maintain readiness protocols for emergencies and after-hours needs.

Qualifications

Education

BSN required; MSN or advanced degree preferred.

Licensure

Active Registered Nurse (RN) license in the state of California (required).

Experience

Minimum of 2 years in hospice or palliative care leadership.

Key Skills

Strong clinical leadership and staff development abilities

Deep knowledge of hospice regulations and standards

Excellent communication with patients, families, and interdisciplinary teams

Strategic thinker with a collaborative, empathetic approach

Physical & Travel Requirements

Must be able to travel to patient homes, nursing facilities, and hospitals.

Comfortable working in varied patient care settings.

Benefits

• Medical: Health, dental, and vision insurance
• Financial: 401(k) retirement plan
• Time Off: Paid time off (PTO)

Supportive, mission-driven team environment

Medical Specialty

Geriatrics

Hospice & Palliative Care

If you're a passionate leader looking to make a meaningful difference in end-of-life care, we invite you to apply and join the Anchor Health family.