Clinical Outcomes Coordinator

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Job Description

Job summary

The Coordinator - Clinical Outcomes at North Mississippi Health Services is responsible for coordinating and overseeing outcomes management in accordance with hospital policies and procedures. They collaborate with various stakeholders to develop and implement evidence-based care methodologies, ensure compliance with regulatory standards, and analyze data related to patient care to improve clinical outcomes.

Job functions

Coordinates

• Coordinates regulatory compliance activities including, but not limited to, quality process and outcome measures, value payment metrics, and disease specific certification.

• Develops, implements, coordinates and evaluates Performance Improvement (PI) programs/projects related to quality processes, populations, and outcomes.

• Provides leadership and expertise in assessment and action planning related to disease specific certification and/or evidence-based guidelines.

• Develops strategic plans and goals in conjunction with nursing and physician leadership to promote population management and outcomes.

• Concurrent and retrospective review process for quality metrics.

Reporting/Recordkeeping

• Assists in the monitoring, evaluating, and reporting of CMS mortality and readmission rates, hospital acquired conditions, and patient safety indicators. Effectively meets/assists in monitoring, evaluating and reporting of core measures through Premier data base and concurrent chart reviews.

• Oversees the collection and analysis of data related to the outcomes management.

• Maintains oversight of registry data collection and reporting responsibilities associated with Get with the Guideline, public reporting, and other quality related data

• Maintains provider specific data utilized in OPPE process and provider quality incentive programs

Outcomes Management

• Utilizes scientific approach in the analysis of patient care issues, based on current, evidence-based guidelines.

• Identifies and tracks significant process and outcomes measures and compares to internal and external benchmarks.

• Identifies quality care measure set guidelines and updates, facilitates the readiness of care providers through process changes and education, promoting optimal patient outcomes in a cost-effective manner.

• Provides oversight/analysis of population outcomes to strategically determine focus areas.

Performance Improvement

• Assesses current PI processes and makes necessary recommendations.

• Collaborates with patient care team to identify optimal processes and measures throughout continuum of care.

• Develop structured care methodologies (order sets, algorithm, care paths).

• Evaluates complex patient progress along continuum, intervening and facilitating optimal patient outcomes.

Liaison

• Leads/facilitates/serves as Quality representative on various committees/teams and records committee work (examples include Performance Improvement, Information Technology, Infection Control, Patient Safety Council, numerous Sections, etc.).

• Serves as NMHS liaison for statewide initiatives (examples include MHCA, MSPQC, etc.).

• Promotes working relationships between all members of the health care team across NMHS.

Policy and Procedure

• Collaborate with leadership, medical staff, nursing staff, ancillary staff, and the education department to develop and implement evidence-based guidelines and processes for multiple acute and chronic conditions.

Communication

• Effectively and efficiently communicate assessments, recommendations, resolutions as needed.

Regulatory Knowledge

• Adheres to NMHS/NMMS policies/procedures/guidelines.

• Complies with applicable local/state/federal policies/procedures/guidelines.

• Supports hospital accreditation and disease specific certification readiness and activities.

• Prepares and coordinates disease specific certification.

• Provides oversight for technical specifications for required measure reporting.

Education

• Assists with development and implementation of educational programs for employees and medical staff based on trends in performance.

• Collaborates with nursing and physician leadership to develop and implement internal educational programs.

• Collaborates with CME and education department for quality related external education (Outcomes Conference, Spring Cardiology Conference, ASLS, etc.).

• Trains and updates community hospital quality staff in data abstraction and entry for quality data.

Educates and trains as specified for disease specific certification and licensure.

Qualifications

Education

• Bachelor's Degree in Nursing required or obtained within 2 years or timeline developed for completion. Required

• Master's Degree must be willing to obtain in 5 years. Preferred

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure. Currently licensed by the Mississippi Board of Nursing as an RN.. Upon Hire. Required

Work Experience

• 4-6 years. A minimum of 5 years of nursing experience. Required

Knowledge Skills and Abilities

• Excellent project management skills

• Knowledge of various performance improvement tools and processes

• Excellent problem solving, conflict management and organizational skills

• Demonstrate key leadership skills such as: leading through collaboration, trust, respect, foresight, and listening to other ideas and opinions; appropriate use of power and empowerment; punctuality and professionalism while holding others accountable

• Exhibits design behaviors and the ability to effectively influence and manage change

• Ability to meet deadlines with a focus on accuracy and detail

• Possess excellent interpersonal skills to interact effectively with individuals of all backgrounds, experience and educational levels.

• Understands organizational process and demonstrates knowledge of patient and family centered care

• Researches strategies for evidence based improvements and assists multi-disciplinary team in developing and implementing improvements

• Utilizes creative and critical thinking

• Must be an effective collaborator with hospital leadership, physicians, nursing, patients and families

• Must have extensive contact with: physicians, ancillary personnel, patients, family members, public and other NMHS personnel

• Must convey a high level of professionalism and confidentiality

• Possess excellent communication skills (verbal and written

• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve

• Builds awareness of navigator position with care providers

• Evaluates and coaches reporting employees towards accomplishing major goals and objectives

• Model AIDET behaviors

• Exhibit CARES values

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing . Constantly

• Walking . Constantly

• Sitting . Occasionally

• Lifting/Carrying . Frequently 50 lbs

• Pushing/Pulling . Frequently

• Climbing . Occasionally

• Balancing . Occasionally

• Stooping/Kneeling/Bending . Occasionally

• Reaching/Over Head Work . Occasionally

• Grasping . Frequently

• Speaking . Constantly

• Hearing . Constantly

• Repetitive Motions . Constantly

• Eye/Hand/Foot Coordinations . Frequently

Benefits A****vailable

• Continuing Education

• 403B Retirement Plan with Employer Match Contributions

• Pet, Identity Theft and Legal Services Insurance

• Wellness Programs and Incentives

• Referral Bonuses

• Employee Assistance Program

• Medical Benefits

• Dental Benefits

• Vision Benefits

• License + Certification Reimbursement

• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance

• Employee Discount Program

• Other:

• Early Access to Earned Wages

• Tuition Assistance

• Relocation Assistance

• Paid Time Away

• Special Employee Rates at NMMC Wellness Centers

Requirements

The following are requirements in addition to any stated in the above description.

Licenses

You must have the following licenses to apply

Registered Nurse

Education

You must have the following education to apply

Bachelors of Nursing

You must have a Bachelors or higher