Patient Care Coordinator Registered Nurse (RN) - Hospice

Join our team as a Hospice PCC and make a meaningful difference during one of life’s most important journeys. In this role, you’ll have the opportunity to support patients and their families, collaborate with a compassionate clinical team, and help ensure high-quality, patient-centered hospice care. If you’re looking for a rewarding opportunity where your clinical expertise, compassion, and dedication can truly make an impact, we’d love to have you join our team!

About the Role

The Patient Care Coordinator (PCC) is responsible to provide clinical leadership, guidance, and mentoring support for Hospice and its staff.

Essential Job Functions

• Maintains and actively promotes effective communication with residents and family members/personal representatives.

• Responsible for maintaining a positive image of Commonheart in the community keeping in alignment with our mission, vision and values.

• Supervise and direct care of other nursing personnel including RNs, LPNs and Hospice Aids.

• Support/triage patient care visits and clinical questions and serve as RN Case Manager, as needed.

• Teach appropriate interventions, medications, effects and side effects to patient, caregiver, volunteers and other as appropriate.

• Lead, collaborate, and participate in interdisciplinary team (IDT) meetings to establish, review and revise the plan of care for each patient, including exchange of information, review of problems, and sharing of professional support.

• In conjunction with Director, lead assigned Hospice region to achieve the organizational annual goals and objectives and assures implementation as scheduled.

• Support the hospice intake and referral process to ensure timely and appropriate response to inquiries and admissions.

• Work with providers and the hospice team to gather/review the patient specific medical information to ensure appropriate patient eligibility.

• Participate in the Quality Assessment Performance Improvement Program (QAPI), as requested.

• Responsible for ensuring that all corporate policies and procedures are administered effectively and handled in a fair manner.

• Responsible for fostering collaborative relationships with area partners and for managing the admissions processes.

• Provide back up and support to other Hospice regions and/or PCCs as needed.

• Responsible for compliance with all local, state, and federal codes pertaining to the operations of the agency.

• Responsible for on-call services as assigned.

• Performs other similar duties, as needed.

Requirements

• Commitment to quality programs and services for the residents.

• Excellent communications and human relation skills.

• Ability to relate well to the residents/ families, staff, churches and the community in general.

• Ability to maintain and protect the confidentiality of information.

• Ability to exercise independent judgment and make sound decisions and exhibit flexibility when needed.

Experience & Training

• Current State of Wisconsin (WI) Registered Nurse license.

• Four to five years of Hospice experience. Four year degree preferred.

• Valid WI Driver's license.

Hours

• Monday - Friday 8:00 AM to 4:30 PM

• Rotating On-Call - Every 6th weekend

Pay

• $88,400.00 to $105,352.00 / yearly (Higher pay may be considered depending on qualifications and experience)

Benefits

• FREE Direct Primary Care (DPC) for employees enrolled in our health plan - no copays for primary care visits and personalized access to your provider.

• Dental, Vision, Life and Disability Insurance

• Flexible Spending Account (FSA)

• 401(k) Retirement Plan with a company match of $0.50 for every $1 you contribute, up to 6%

• Tuition Reimbursement

• Paid Time Off

• Referral Program

• Mission-driven culture where you can make a meaningful difference every day

(Benefits may vary based on employment status)

Commonheart, a community partner of Illuminus, is an Equal Opportunity Employer committed to fostering an inclusive and welcoming workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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