Manager - Case Management - RN - Coordinated Care

• You can only apply one time to a job requisition.

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.

• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions

Please complete this application in entirety by providing all of your work experience, education and certifications/

license. You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID

R00052746

Job Category

Nursing

Organization

Adult Coordinated Care

Location/s

Main Campus Jackson

Job Title

Manager - Case Management - RN - Coordinated Care

Job

Summary

Functions as the direct supervisor for daily tasks of an assigned team of Case Managers. Serves as an experienced clinical professional, coordinating management activities including employee selection, performance evaluations, scheduling, team outcomes management, and data collection and reporting. Oversees utilization reviews, case coordination, discharge planning, and patient placement. Identifies and removes barriers to promote effective resource utilization and efficient team productivity.

Education & Experience

Education and Experience Required

Four (4) years of nursing experience in case management, utilization review, utilization management, or discharge planning including one (1) year of nursing leadership experience.

Certifications, Licenses, or Registration required

Valid RN license. Certified Case Manager from the Certified Case Management Commission and Accredited Case Manager from the American Case Management Association

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities

Knowledge of utilization review, discharge planning, case management, and managed care reimbursement. Strong working knowledge of medical procedures, diagnoses, and coding systems, including ICD-10, CPT, and DSM-IV. Effective interpersonal, verbal, and written communication skills, including negotiation and collaboration.

Ability to analyze data, prepare reports, and identify process improvements. Demonstrates sound judgment and ensures consistent application of medical necessity guidelines across the team. Committed to quality patient care, customer service, safety, cost efficiency, and continuous quality improvement (CQI).

Proficient in the use of computers and related software applications.

Responsibilities

• Determines staffing needs, establishes required qualifications and skill sets, and participates in hiring activities in collaboration with administration and other stakeholders.

• Coordinates departmental activities by scheduling work assignments, establishing priorities, and directing the work of case managers.

• Identifies key competencies for case management staff and develops processes to assess competencies from hiring through ongoing performance evaluations.

• Evaluates employee performance through review of work assignments, outcomes, and work practices.

• Provides daily supervision, including hiring support, workload determination, assignment delegation, training oversight, coaching, performance evaluation, and data collection and reporting.

• Provides coaching and mentorship to staff to support professional development within the department.

• Develops and communicates work instructions and assists staff with complex or unusual assignments.

• Documents findings, plans, and actions in accordance with departmental guidelines and standards; tracks and analyzes data to evaluate benchmarks and performance metrics.

• Ensures efficient resource utilization by identifying and removing barriers that impact team productivity.

• Serves as a resource for resolving complex patient placement issues.

• Supports ongoing staff development activities in collaboration with the department director.

• Provides backup coverage for case managers as needed to ensure departmental goals and operational continuity are maintained.

• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to bio-hazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type

Full time

FLSA Designation/Job Exempt

Yes

Pay Class

Salary

Fte %

100

Work Shift

Day

Benefits Eligibility

Grant Funded

No

Job Posting Date

08/27/2026

Job Closing Date (open until filled if no date specified)