Triage Nurse-Medical Oncology Full time Days
The Triage Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- Shift and hours
- Monday through Friday · Days 40 hours a week
- Unit and setting
- Lake Forest Hospital Cancer Center · Outpatient Adult, geriatric and wheelchair bound patients
- License
- RN license Current Registered Nurse License issued by State of Illinois.Current Registered Nurse License
- Term
- Permanent Full Time
Do you qualify?
- License
- Current Registered Nurse License Current Registered Nurse License issued by State of Illinois. Check your license
- Certification
- American Heart Association Basic Life Support CPR certification American Heart Association Basic Life Support CPR certification.
- Education
- Graduate of accredited RN program Graduate of accredited RN program.
- Experience
- At least 3 years of experience in a hospital or outpatient setting At least 3 years of experience in a hospital or outpatient setting.
Preferred
- Certification
- Specialty Certified
- Experience
- At least 5 years’ experience in a hospital or outpatient setting
- Also asks
- Spanish speaking
What it pays
- Against similar roles
- In range for Illinois staff rolesIllinois staff postings that state pay run $32/hr to $51/hr, the middle half $36/hr to $46/hr, across 1390 postings.
- Tuition assistance
- Offered
- Loan repayment
- Offered
- Bonus
- Sign-on bonus eligibility restrictions Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.
Benefits
- BenefitsTuition reimbursement
- BenefitsLoan forgiveness
- Benefits401(k) matching
- BenefitsLifecycle benefits
The role and schedule
- Precepting
- You would precept other nurses Assist in orientation of new staff members.
- Day to day
- Provide education to patients and staff concerning clinical issues They provide education to patients and to staff concerning clinical issues.
- Day to day
- Establish positive first impressions with patients and customers, establishing a role as patient advocate Establish positive first impressions with patients and customers, establishing a role as patient advocate.
- Day to day
- Triage all incoming telephone calls and electronic messages Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
- Day to day
- Document all communications in the electronic medical record Document all communications in the electronic medical record.
- Day to day
- Schedule patient for visit with provider when telephone assessment indicates Schedule patient for visit with provider when telephone assessment indicates this.
- Day to day
- Assist in obtaining appointment for patients with specialists within NM Assist in obtaining appointment for patients with specialists within NM.
- Day to day
- Coordinate emergency and hospital transfers, including paperwork and telephone communications Coordinate emergency and hospital transfers, including paperwork and telephone communications.
- Day to day
- Administer medications and treatments in accordance with Nursing Standards and as ordered by provider Administer medications and treatments in accordance with Nursing Standards and as ordered by the provider.
- Day to day
- Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines.
- Day to day
- Assist in specific process improvement projects Assist in specific process improvement projects.
- Day to day
- Administer intravenous and injectable medications to adult, geriatric and wheelchair bound patients
- Day to day
- Ensure all exam rooms and equipment are maintained according to OSHA and CDC guidelines
- Day to day
- Participates in departmental quality improvement activities Participates in departmental quality improvement activities.
- Floating
- Float to other ICCs/departments for triage nurses in Immediate Care Clinics For triage nurses in the Immediate Care Clinics (ICC), float to other ICCs/departments.
- Charting
- Electronic medical record
- Weekends
- No weekends
Support on this unit
The posting does not state the assignment size, and nothing published names it for this unit.
- rn_hours_per_patient_day
- 6.33 hours_per_patient_day Total RN Nursing Hours per Patient Day (Medical-Surgical) 2025: 6.33 hoursMedical-Surgical unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_hours_per_patient_day
- 12.93 hours_per_patient_day Total RN Nursing Hours per Patient Day (Critical Care) 2025: 12.93 hoursCritical Care unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_hours_per_patient_day
- 10.97 hours_per_patient_day Total RN Nursing Hours per Patient Day (Mother/Baby) 2025: 10.97 hoursMother/Baby unit, 2025, Illinois Hospital Report Card (IDPH)
- total_nursing_hours_per_patient_day
- 9.51 hours_per_patient_day Total Nursing Hours per Patient Day (Medical-Surgical) 2025: 9.51 hoursMedical-Surgical unit, 2025, Illinois Hospital Report Card (IDPH)
- total_nursing_hours_per_patient_day
- 15.65 hours_per_patient_day Total Nursing Hours per Patient Day (Critical Care) 2025: 15.65 hoursCritical Care unit, 2025, Illinois Hospital Report Card (IDPH)
- total_nursing_hours_per_patient_day
- 13.51 hours_per_patient_day Total Nursing Hours per Patient Day (Mother/Baby) 2025: 13.51 hoursMother/Baby unit, 2025, Illinois Hospital Report Card (IDPH)
- contract_rn_hours_share
- 1.99 percent Percentage of Nursing Hours Worked by Contractual RNs (Medical-Surgical) 2025: 1.99 %Medical-Surgical unit, 2025, Illinois Hospital Report Card (IDPH)
- contract_rn_hours_share
- 2.9 percent Percentage of Nursing Hours Worked by Contractual RNs (Critical Care) 2025: 2.90 %Critical Care unit, 2025, Illinois Hospital Report Card (IDPH)
- contract_rn_hours_share
- 1.94 percent Percentage of Nursing Hours Worked by Contractual RNs (Mother/Baby) 2025: 1.94 %Mother/Baby unit, 2025, Illinois Hospital Report Card (IDPH)
- employed_rn_hours_share
- 98.01 percent Percentage of Nursing Hours Worked by Hospital Employed RNs (Medical-Surgical) 2025: 98.01 %Medical-Surgical unit, 2025, Illinois Hospital Report Card (IDPH)
- employed_rn_hours_share
- 97.1 percent Percentage of Nursing Hours Worked by Hospital Employed RNs (Critical Care) 2025: 97.10 %Critical Care unit, 2025, Illinois Hospital Report Card (IDPH)
- employed_rn_hours_share
- 98.06 percent Percentage of Nursing Hours Worked by Hospital Employed RNs (Mother/Baby) 2025: 98.06 %Mother/Baby unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_turnover_rate
- 17.59 percent RN Turnover Rate in the Medical-Surgical Unit 2025: 17.59 %Medical-Surgical unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_turnover_rate
- 22.97 percent RN Turnover Rate in the Critical Care Unit 2025: 22.97 %Critical Care unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_turnover_rate
- 13.85 percent RN Turnover Rate in the Mother/Baby Unit 2025: 13.85 %Mother/Baby unit, 2025, Illinois Hospital Report Card (IDPH)
- rn_vacancy_rate
- 10.7 percent RN Vacancy Rate in the Medical-Surgical Unit 2026: 10.70 %Medical-Surgical unit, 2026, Illinois Hospital Report Card (IDPH)
- rn_vacancy_rate
- 5.6 percent RN Vacancy Rate in the Critical Care Unit 2026: 5.60 %Critical Care unit, 2026, Illinois Hospital Report Card (IDPH)
- rn_vacancy_rate
- 8.9 percent RN Vacancy Rate in the Mother/Baby Unit 2026: 8.90 %Mother/Baby unit, 2026, Illinois Hospital Report Card (IDPH)
The workplace
- Address
- 1000 N WESTMORELAND ROAD, LAKE FOREST, IL, 60045
Worth asking
- Can you walk me through base pay range and differentials?
- What should I expect for holiday, call, and rotation?
More questions to askFewer questions
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load and staffing support handled day to day?
Ask Mira
Your fit
On your path
Oncology is a specialty you move into. Chemo cards are the working credential; infusion hires in too.
Original listing
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Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive
benefits
from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
This is a Full Time position at 40 hours per week located the Lake Forest Hospital Cancer Center. Schedule is Monday through Friday.
The Triage Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Triage Nurse provides clinically expert triage service within a physicians’ practice. In their role, triage nurses serve as liaisons between patients and physicians, assessing and determining the acuity of patients’ symptoms and communicating these to the physicians as appropriate. They provide education to patients and to staff concerning clinical issues. Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts “Patients First.”
Responsibilities
- Establish positive first impressions with patients and customers, establishing a role as patient advocate.
- Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
- Document all communications in the electronic medical record.
- Schedule patient for visit with provider when telephone assessment indicates this.
- Assist in obtaining appointment for patients with specialists within NM.
- Coordinate emergency and hospital transfers, including paperwork and telephone communications.
- Administer medications and treatments in accordance with Nursing Standards and as ordered by the provider.
- Provide education to patients and staff concerning clinical issues.
- Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines.
- Assist in orientation of new staff members.
- Perform other duties as assigned; may include:
- Assist in specific process improvement projects.
- Administer intravenous and injectable medications to adult, geriatric and wheelchair bound patients. Must demonstrate competency for age related responsibilities.
- Quality control must be maintained during all aspects of patient care. The triage nurse ensures that all exam rooms and equipment are maintained according to OSHA and CDC guidelines.
- Participates in departmental quality improvement activities.
- For triage nurses in the Immediate Care Clinics (ICC), float to other ICCs/departments.
Qualifications
Required
- Graduate of accredited RN program.
- At least 3 years of experience in a hospital or outpatient setting.
- Current Registered Nurse License issued by State of Illinois.
- American Heart Association Basic Life Support CPR certification.
Preferred
- BSN
- Specialty Certified
- At least 5 years’ experience in a hospital or outpatient setting
- Spanish speaking
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
Click on or copy and paste URL to your browser to view detailed benefits information
NorthwesternMedicine Career Page
https://jobs.nm.org/benefits
Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.
If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.
What's around it?
Lake Forest, ILFrom Census ACS 2024.
Living costs about the same as the US average
- Median rent
- $1,815/mo
- Household income
- $235,081/yr, all local households, not nurse pay