Clinical Nurse II- Rheumatology Triage

Job Location

The position is located at 4825 Creekstone Drive, Durham, NC

Job Summary

We are seeking a TRIAGE NURSE to be an integral member of our Rheumatology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers. The Triage Nurse position is based in Durham, NC at a non-clinical office site. This position interacts with patients via telephone and secure messaging vs direct patient contact.

Job Duties And Responsibilities

Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging. Manage patient needs including medication management, post procedure instructions and care coordination. Serve as a liaison to patients, family members and referring providers with guidance from pulmonary providers.

Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses. Delegate tasks and direct the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants). Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.

Participate in performance improvement and patient experience activities. Perform other related duties incidental to the work described herein.

Job Eligibility Requirements

Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program. All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date. You have a minimum of 2 years nursing experience and 1 year of med-surg experience. Ability to use fine motor skills. Ability to withstand prolonged standing and walking. Must have current or compact RN licensure in the state of North Carolina. BLS required.

Job Hours

Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully on boarded, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.