Director of Clinical Services

• Position: Director of Clinical Services
• Location: Richland, WA
• Type: Full Time, Exempt

Anticipated

Schedule

Monday-Friday 8:00am-4:30pm with availability for after hours events

Application: Please submit a cover letter with your resume or email the cover letter to HR@tccbestlife.org. Applications without a cover letter will not be considered.

Mission, vision, values

MISSION: Guiding our community members to live their best lives, even and especially through the end of life.

VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life's end, and following a loss.

VALUES: Accessibility, Integrity, Achievement, Supportive Environment

Position Overview

The Director of Clinical Services is responsible for assisting and consulting with the Chief Clinical Officer to provide leadership, direction, growth, outreach, and administration of Hospice operations and to ensure accomplishment of strategic objectives. The Director is responsible for directing, supervising, and coordinating activities of various clinical Hospice patient care services.

Minimum Qualifications

• Current Washington State Registered Nurses License

• Graduate of an accredited school of Nursing; Bachelor of Science degree in Nursing

• MSN, MHA, or MBA or four years of suitable management/ supervisory experience and four years of clinical

• Minimum of two years of clinical experience (hospice, home health preferred) with a minimum of two years of management/ supervisory experience.

• Certification in Hospice and Palliative Care Nursing must be attained within three years of employment.

• Experience in program development, coordination, and management.

• Access to transportation

• Valid Washington State driver’s license and automobile liability insurance.

• Excellent leadership and interpersonal skills

• Strong organizational and time management abilities to handle multiple tasks and priorities.

• Proficiency in computer applications, particularly electronic health records.

• Knowledge and understanding of Hospice Care concepts and philosophies.

• Ability to communicate and respond effectively with patients, families, and others in both routine and crisis situations.

• Ability to develop and deliver presentations to large and small groups.

• Knowledge of continuous quality improvement management principles and practices applicable to the clinical setting.

Requirements

Preferred Qualifications

• Experience in oncology, home health, or hospice.

Join Our Team

At Tri-Cities Chaplaincy, we’re committed to providing compassionate care and support to individuals and families during life’s most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.

Why Join Us?

• Purpose-Driven Work: Be part of a team that makes a real difference in patients’ and families' lives.

• Supportive Environment: Thrive in a collaborative and caring atmosphere.

• Professional Growth: Access opportunities for learning and career development.

Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that’s as rewarding as it is impactful.

Compensation

Hiring Range: $115,375-$168,248/year

Note regarding the listed pay range

At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, internal equity, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.

Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.

Benefits

• Vacation: Accrued each pay period based on your hours worked.

• Sick Leave: Accrued in accordance with Washington State Sick Leave Law.

• Wellness Days: After completion of the 90-day introductory period, employees may convert up to two (2) accrued sick days annually into wellness days.

• Paid Holidays: Ten (10) paid agency observed holidays per year, available upon hire.

• Bereavement Leave: Three (3) days for the loss of an immediate family member. Two (2) days for the loss of a household pet or service animal.

• Community Volunteer Day (Yay Day): One (1) paid day annually for volunteer service, granted each January.

• Health Insurance Benefits (Effective the first of the month following date of hire): Medical, Dental, and Vision Insurance.

• Employer Paid-

Benefits

Basic Life and Accidental Death and Dismemberment (AD&D) Insurance (1x annual salary), Long Term Disability, Short Term Disability.

• Voluntary

Benefits

Supplemental Life Insurance, AD&D (Additional coverage), and Pet Insurance.

• Voluntary Financial Protection

Benefits

Hospital Indemnity, Critical Illness, and Accident Insurance.

• Air Ambulance: Discounted rate for Life Flight.

• Retirement 401(K) Plan: Employees may contribute upon hire; employer matching of up to 5% begins the following January or June depending on Hire date after 1 year of employment.

• Mileage Reimbursement: $0.72 per mile, for eligible positions. (Subject to change based on IRS rates)

• Premium Pay: Bilingual (Spanish) pay premium (subject to proficiency verification through ALTA language services)

Certifications

Certification-based premium pay, as applicable and approved.

• Tuition Assistance: Up to $5,250 annually after one (1) year of employment.

• Professional Development: Access to continuing education through platforms such as Relias Learning and CAPC.

Agency requirements

• Mission, Vision, and Values: Demonstrate support and adherence to the agency’s Mission, Vision, and Values.

• Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.

• Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices.

• Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.

• Transportation: Maintain reliable personal transportation. Maintain a valid driver’s license and vehicle insurance per state requirements.

• Health

Requirements

Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.

• Screenings: Pass criminal background and drug screenings.

• Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)

• Training and Orientation: Complete agency and departmental orientation and required training programs.

• Continuing

Education

Complete ongoing education, policy reviews, and training be designated deadlines.

• Licensure and Certification:

Maintain current licensure(s) and certifications(s) required for the role.

• Language Proficiency: Read, write, speak, and understand English fluently.

• Work Availability: Be available to work as assigned or scheduled.

Physical requirements and environmental conditions

Equal Opportunity Employer

Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, citizenship or immigration status, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.