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Phone Triage Registered Nurse (RN) - Pediatrics (Gilbert, AZ)

Desert Shores Pediatrics

Gilbert, Arizona

Posted Aug 27 · Not open to new grads

Unit
Pediatrics

What the listing says

Role

Term
Permanent
Practice
eClinicalWorks charting
Setting
Clinic
Accepts
RN
Experience
2+ years

Ratio not posted. Ask in the interview.

Pay

Against the board
This role$39/hr
nursing in Arizona$38/hr

The median for nursing in Arizona is $38/hr, across 277 postings. It covers every nursing role in the state, so it is a bearing, not a like-for-like comparison.

About this role

Desert Shores Pediatrics is a busy, well-established pediatric practice seeking a Phone Triage Registered Nurse (RN) to join our team in Gilbert, AZ .

We're looking for an experienced, compassionate RN with strong clinical judgment who thrives in a fast-paced, team-focused environment. This role is ideal for a nurse who enjoys patient education, critical thinking, and helping families navigate their child's healthcare needs over the phone.

What You’ll Do

  • Assess patient symptoms and concerns using established pediatric triage protocols
Read the full posting
  • Provide telephone triage, clinical advice, and patient education to parents and caregivers
  • Collaborate closely with providers to determine appropriate care recommendations
  • Document patient encounters accurately in the EHR
  • Coordinate appointments, referrals, and follow-up care as needed
  • Identify urgent and emergent situations requiring immediate medical attention
  • Support continuity of care by communicating effectively with providers, staff, and families
  • Maintain compliance with HIPAA and nursing practice standards

What We’re Looking For

  • Active Arizona Registered Nurse (RN) license in good standing
  • Minimum 2 years of pediatrics nursing experience
  • Previous phone triage experience preferred
  • Strong assessment, critical thinking, and decision-making skills
  • Excellent communication and patient education abilities
  • EHR experience (eClinicalWorks preferred)
  • Ability to work independently while collaborating as part of a healthcare team
  • Current BLS certification

Why Join Desert Shores Pediatrics?

  • Supportive, team-oriented pediatric practice
  • Fast-paced but positive work environment
  • PTO and paid sick time
  • Health insurance stipend
  • 401(k) with employer match
  • Practice-paid licenses and certifications
  • Opportunity for long-term growth and stability

All offers are contingent upon background checks and reference verification. Desert Shores Pediatrics is an at-will employer.

Pay: From $39.00 per hour

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience

  • Pediatrics: 1 year (Preferred)

License/

Certification

  • RN License (Required)

Location

  • Gilbert, AZ 85298 (Preferred)

Work Location: In person

Sourced from a public job board.

What We’re Looking For Active Arizona Registered Nurse (RN) license in good standing Minimum 2 years of pediatrics nursing experience Previous phone triage experience preferred Strong assessment, critical thinking, and…· from this posting

Requirements

  • RN
  • Arizona Registered Nurse License
  • RN License

Benefits highlights

  • Paid sick time
  • ZFPXV

Place

City
Gilbert, Arizona
Median rent
$2,110/mo

rent and tenant-paid utilities · Census ACS 2024

Local household income
$122,551/yr

all local households, not nurse pay · Census ACS 2024

State price level
1% above the national average

Arizona index 100.7, where 100 is the national average.

Gilbert is a fast-growing Phoenix suburb known for family-friendly neighborhoods, a historic downtown heritage district, and easy access to the Superstition Mountains. With desert scenery, plentiful sunshine, and a quieter pace than central Phoenix, it appeals to nurses seeking space and outdoor recreation within commuting distance of major hospital systems.

Map showing the location of Gilbert, AZ
Approximate location in Gilbert, AZ. · © Mapbox © OpenStreetMap· Open the live map

Cost figures from U.S. Bureau of Economic Analysis · 2024 Regional Price Parities · Census ACS 2024.

How this role fits you

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About the employer

Desert Shores Pediatrics
Hiring organization

On your path

Pediatrics is open from year one. Children's hospitals run their own new grad residencies.

Worth asking

The posting doesn’t answer these. Good ones to ask a recruiter or in the interview.

  • Can you walk me through base pay range and differentials?
  • What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
  • What orientation, preceptor time, and ongoing unit support are included?
  • How are patient load, floating, and staffing support handled day to day?
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