Phone Triage Registered Nurse (RN) - Pediatrics (Gilbert, AZ)
Gilbert, Arizona
Posted Aug 27 · Not open to new grads
- Unit
- Pediatrics
What the listing says
Role
- Term
- Permanent
- Practice
- eClinicalWorks charting
- Setting
- Clinic
- Accepts
- RN
- Experience
- 2+ years
Ratio not posted. Ask in the interview.
Pay
- Against the board
The median for nursing in Arizona is $38/hr, across 277 postings. It covers every nursing role in the state, so it is a bearing, not a like-for-like comparison.
About this role
Desert Shores Pediatrics is a busy, well-established pediatric practice seeking a Phone Triage Registered Nurse (RN) to join our team in Gilbert, AZ .
We're looking for an experienced, compassionate RN with strong clinical judgment who thrives in a fast-paced, team-focused environment. This role is ideal for a nurse who enjoys patient education, critical thinking, and helping families navigate their child's healthcare needs over the phone.
What You’ll Do
- Assess patient symptoms and concerns using established pediatric triage protocols
Read the full posting
- Provide telephone triage, clinical advice, and patient education to parents and caregivers
- Collaborate closely with providers to determine appropriate care recommendations
- Document patient encounters accurately in the EHR
- Coordinate appointments, referrals, and follow-up care as needed
- Identify urgent and emergent situations requiring immediate medical attention
- Support continuity of care by communicating effectively with providers, staff, and families
- Maintain compliance with HIPAA and nursing practice standards
What We’re Looking For
- Active Arizona Registered Nurse (RN) license in good standing
- Minimum 2 years of pediatrics nursing experience
- Previous phone triage experience preferred
- Strong assessment, critical thinking, and decision-making skills
- Excellent communication and patient education abilities
- EHR experience (eClinicalWorks preferred)
- Ability to work independently while collaborating as part of a healthcare team
- Current BLS certification
Why Join Desert Shores Pediatrics?
- Supportive, team-oriented pediatric practice
- Fast-paced but positive work environment
- PTO and paid sick time
- Health insurance stipend
- 401(k) with employer match
- Practice-paid licenses and certifications
- Opportunity for long-term growth and stability
All offers are contingent upon background checks and reference verification. Desert Shores Pediatrics is an at-will employer.
Pay: From $39.00 per hour
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience
- Pediatrics: 1 year (Preferred)
License/
Certification
- RN License (Required)
Location
- Gilbert, AZ 85298 (Preferred)
Work Location: In person
Sourced from a public job board.
“What We’re Looking For Active Arizona Registered Nurse (RN) license in good standing Minimum 2 years of pediatrics nursing experience Previous phone triage experience preferred Strong assessment, critical thinking, and…” · from this posting
Requirements
- RN
- Arizona Registered Nurse License
- RN License
Benefits highlights
- Paid sick time
- ZFPXV
Place
- City
- Gilbert, Arizona
- Median rent
- $2,110/mo
- Local household income
- $122,551/yr
- State price level
- 1% above the national average
rent and tenant-paid utilities · Census ACS 2024
all local households, not nurse pay · Census ACS 2024
Arizona index 100.7, where 100 is the national average.
Gilbert is a fast-growing Phoenix suburb known for family-friendly neighborhoods, a historic downtown heritage district, and easy access to the Superstition Mountains. With desert scenery, plentiful sunshine, and a quieter pace than central Phoenix, it appeals to nurses seeking space and outdoor recreation within commuting distance of major hospital systems.
Cost figures from U.S. Bureau of Economic Analysis · 2024 Regional Price Parities · Census ACS 2024.
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About the employer
On your path
Pediatrics is open from year one. Children's hospitals run their own new grad residencies.
Worth asking
The posting doesn’t answer these. Good ones to ask a recruiter or in the interview.
- Can you walk me through base pay range and differentials?
- What should I expect for shifts, weekly hours, weekend, holiday, call, and rotation?
- What orientation, preceptor time, and ongoing unit support are included?
- How are patient load, floating, and staffing support handled day to day?