Practice Manager

The Director of Practice Management works as a business partner to the members of the executive leadership team to ensure that the necessary processes and systems are implemented to meet the company’s strategic operating plan.

The Director of Practice Management is responsible for implementing efficient and effective clinical workflows that include patient care coordination to support our concierge patients.

Responsibilities Include

Works collaboratively to implement the clinical operations goals as assigned by the executive leadership team.

Develops and constantly analyzes the clinical operating frameworks for both the clinical services team, clinical support team, patient care coordinators, and revenue cycle management team.

Works with the executive leadership team to establish and implement short- and long-term goals, objectives and policies leveraging Six Sigma principles with measurable OKRs and KPIs.

Works with the executive leadership team to identify system and program inefficiencies.

Works with the executive leadership team to create and develop avenues of organizational communication.

Ensures the clinical operations are fully supported through constructive oversight and feedback on a daily, weekly, monthly, quarterly and annual basis using electronic and in-person communication and digital collaboration tools.

Effectively establishes and maintain collaborative working relationships with the clinical provider staff (FTEs and contractors) to achieve increased provider satisfaction, retention and participation.

Ensures that the organization's financial systems, budgets, and management reporting processes are built and managed to support the clinical organization's growth and revenue expansion.

Integrates data analytics and measurement protocols/reporting for clinical quality and compliance standards to support the clinical organization's growth and expansion.

Mentors and supervises direct reports to insure they have the tools and resources needed to partner efficiently with each other and manage patient care.

Provides weekly, quarterly, and annual reporting metrics which focus on clinical efficiency, clinical outcomes, patient satisfaction (NPS scores), and clinical operations ROI to the overall business.

Requirements Include

Master's degree in Health Care Administration or Business Administration

Must have 5+ years of management level experience in clinical operations

Must have experience working within a growing medical practice that has patients in multiple states and countries.

Must have medical licensure and credentialing knowledge

Must have medical malpractice insurance knowledge

Must have revenue cycle management and medical billing knowledge with one or more of the following areas of patient reimbursement: concierge self-pay, Medicare, Medicaid, and commercial insurance

Must have thorough operating knowledge of EMR (preferably EPIC) and payment clearinghouse platforms

Must have clinical operations knowledge affiliated with one or more the following; critical care rehabilitation, chronic care health management, longevity, functional health, and concierge medicine

Working knowledge of state and federal medical compliance laws and regulations

Working knowledge of financial management/accounting software platforms

Working experience in telehealth operations is highly desired

Working knowledge of patient management software platforms and mobile applications is highly desired

Benefits

Full medical, dental, and vision insurance

401(k) with employer contribution

Generous paid time off and paid holidays

Onsite gym, wellness amenities, and private staff lounge

Access to advanced health, longevity, and performance tools within the practice

Professional development and leadership growth opportunities

Modern, wellness-focused workspace in Beverly Hills

Opportunity to help shape one of the most innovative concierge medical programs in the world

Compensation is highly competitive and commensurate with experience, leadership level, and clinical credentials.

IMPORTANT: This Practice Manager position is being recruited for by Adecco’s Healthcare & Life Sciences division, not your local Adecco Branch Office. For opportunities available at Adecco Healthcare & Life Sciences go to https://www.adecco.com/en-us/employers/industries/healthcare-life-sciences

Pay Details: $150,000.00 to $160,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.